BrowserStack
BrowserStackExternal reviews
3,173 reviews
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Reliable and Scalable Solution for Cross-Device Automation Testing
What do you like best about the product?
The platform is highly user-friendly, which makes both navigation and test execution simple and efficient. Integration with frameworks such as Selenium and Appium is smooth, significantly cutting down on setup time. The customer support team is responsive and knowledgeable, consistently resolving any issues quickly. We use BrowserStack every day for regression and compatibility testing across a wide range of devices and operating system versions. Features like Live Testing, Automate, and App Live provide the flexibility needed for both manual and automated testing. The debugging tools, including logs, screenshots, and video recordings, are especially useful. Integration with CI/CD tools like Jenkins and GitHub Actions works seamlessly, allowing us to automate our processes at scale without hassle.
What do you dislike about the product?
The pricing can be somewhat steep for small teams or startups, particularly as you increase the number of parallel sessions. Occasionally, tests may encounter some latency, especially when running several sessions at once. Additionally, popular devices or operating system versions are not always instantly accessible during peak times.
What problems is the product solving and how is that benefiting you?
Cost efficiency is achieved by eliminating the need to buy and maintain physical devices or infrastructure. Time savings are significant, as quick access to a broad selection of devices accelerates both regression and compatibility testing. Improved test coverage is another benefit, since the ability to test across various operating system versions and browsers leads to higher quality and fewer issues in production. Scalability is also a strong point, with the ease of running parallel tests and integrating with CI/CD pipelines to support continuous testing. Additionally, the flexibility to support both manual and automated testing makes it adaptable to different project requirements.
Comprehensive Testing with Real Device Emulation
What do you like best about the product?
I use BrowserStack to do design reviews of mobile application builds, and it helps me verify whether development matches the provided design. BrowserStack lets me view APK builds on different resolutions of mobile devices at the same time, reducing my time and effort. I appreciate that it gives the experience of testing on a real device, offering various mobile and desktop resolutions. It offers features similar to a real mobile device, like network and screenshots. The screenshot feature is incredibly valuable as I can take screenshots, verify them against the Figma designs, and create documentation for developers if changes are needed. This definitely makes my work better and provides proof of what changes need to be done.
What do you dislike about the product?
I noticed that when using multiple devices at once while testing an APK build, they don't sync properly if one of them is on an older version, like below V11. Also, the initial setup was a bit confusing and the UI can be better.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for design reviews of mobile apps, verifying development against provided designs. It offers multiple device resolutions, saving time and effort. I also value the screenshot feature for matching designs and marking differences for developers.
Essential for Pre-Release Mobile Testing
What do you like best about the product?
I primarily use BrowserStack to test mobile versions before releases and updates. It allows me to validate new features, fixes, and UI changes across different devices and operating systems, ensuring stability and a smooth user experience before going live. I especially like being able to view network traffic and easily see which endpoints the mobile app is calling. This helps me quickly see whether issues are caused by a 500 error on the backend or by an incorrect payload sent from the UI. The initial setup was quite easy too.
What do you dislike about the product?
The network inspection could be improved to be more detailed and easier to use.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to test mobile versions before releases, catch device-specific issues, reduce release risks, and ensure smooth user experiences across various devices and operating systems.
Extensibility That Sets It Apart
What do you like best about the product?
extensibiility and ease of use and deployment
What do you dislike about the product?
complication when just starting off, number of features can be little overwhelming
What problems is the product solving and how is that benefiting you?
compatibility checking
Boosts Productivity with Extensive Device Coverage and Seamless Integrations
What do you like best about the product?
The biggest advantage of BrowserStack is the wide range of real devices and browsers it offers. Being able to quickly test across different OS versions, browsers, and mobile devices without maintaining physical hardware is a huge productivity boost. The Live testing experience is smooth, device responsiveness is good, and session startup times are generally fast.
I also appreciate the integrations with popular tools like Selenium, Cypress, Playwright, and CI/CD pipelines, which makes it easy to plug BrowserStack into existing workflows. Debugging tools like console logs, screenshots, video recordings, and network logs are very helpful when investigating failures.
I also appreciate the integrations with popular tools like Selenium, Cypress, Playwright, and CI/CD pipelines, which makes it easy to plug BrowserStack into existing workflows. Debugging tools like console logs, screenshots, video recordings, and network logs are very helpful when investigating failures.
What do you dislike about the product?
Pricing can feel a bit high, especially for smaller teams or individual developers, and concurrency limits sometimes become a bottleneck when multiple people are testing at the same time. Occasionally, certain devices may feel slightly slower or unavailable during peak hours. The UI, while functional, could be more intuitive in a few areas, particularly when managing sessions or switching between devices.
What problems is the product solving and how is that benefiting you?
BrowserStack works really well for regression testing, cross-browser compatibility checks, and validating fixes on real mobile devices before release. It has helped catch browser-specific issues early and reduced production bugs, which ultimately saves time and effort for the team.
Effortless Automation Experience
What do you like best about the product?
What I like most about BrowserStack is the option to work on multiple mobile devices concurrently. This significantly simplifies cross-device testing and helps identify issues quickly and easily.
What do you dislike about the product?
Occasional performance lag and higher pricing are areas where BrowserStack could improve.
What problems is the product solving and how is that benefiting you?
BrowserStack solves the difficulty of validating applications across diverse browsers and mobile devices without managing physical infrastructure. It benefits me by enabling parallel testing, faster bug detection, and confidence that the application performs consistently for all users.
Reliable Cross-Browser Testing with Real Devices and Easy Automation
What do you like best about the product?
BrowserStack’s biggest strength is access to a wide range of real browsers and real devices, which makes cross-browser and cross-device testing much more reliable than emulators. It’s easy to start manual testing, and the platform supports popular automation frameworks, helping QA teams validate UI and functionality across environments with minimal setup.
What do you dislike about the product?
Performance can be inconsistent at times, especially during peak usage, with noticeable lag on some devices. Automation debugging could be improved, as logs and error details are not always sufficient to quickly identify failures. Pricing is also relatively high, which may be challenging for smaller QA teams.
What problems is the product solving and how is that benefiting you?
BrowserStack solves the challenge of testing applications across multiple browsers, devices, and OS versions without maintaining physical hardware. This improves test coverage, helps identify production issues earlier, and saves time and infrastructure costs while supporting both manual and automated testing workflows.
Streamlined Mobile Testing on Multiple Devices
What do you like best about the product?
I like that BrowserStack allows me to test my suites on multiple devices, all from one platform. It's great to have access to different Android and iOS mobile devices for running and testing my cases. The platform supports both manual and automation testing, which I find very useful. I also found the initial setup to be good and easy.
What do you dislike about the product?
I don't like that BrowserStack does not give complete use of AI. We can't debug and write any code to enhance our tests. I need some AI-generated features, like a copilot.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to run test suites on multiple devices, both Android and iOS, which streamlines my testing process across different platforms.
Solves cross-browser issues
What do you like best about the product?
"The device coverage is a massive relief; having access to real hardware—from legacy Androids to the latest iPhones—without maintaining a physical lab is invaluable, though waiting in queues for popular devices can occasionally be frustrating. The logs are excellent, allowing us to view network requests and console errors on a remote device as if it were plugged into our own machines. Most importantly, the automatic video recordings are a game-changer for our workflow. Being able to attach video proof of a glitch directly to a ticket completely eliminates the 'I can't reproduce this' argument and speeds up fixes significantly."
What do you dislike about the product?
The input lag is the biggest frustration; because it’s streaming video, it’s often hard to distinguish between actual UI performance issues and just network latency.
The pricing is steep for what it is, making it a hard sell for smaller teams or individual developers.
Queues for popular devices (like the latest iPhone) are real; paying for a service and then waiting 5 minutes to get a phone feels wrong.
The pricing is steep for what it is, making it a hard sell for smaller teams or individual developers.
Queues for popular devices (like the latest iPhone) are real; paying for a service and then waiting 5 minutes to get a phone feels wrong.
What problems is the product solving and how is that benefiting you?
Confidence: You stop guessing if your code works on older devices.
Validation: You can instantly reproduce a user's specific bug (e.g., "It crashes on Safari 15") without needing that physical hardware.
Validation: You can instantly reproduce a user's specific bug (e.g., "It crashes on Safari 15") without needing that physical hardware.
Easy Cross-Platform Testing with Comprehensive Browser Support
What do you like best about the product?
I find BrowserStack really easy to use, which is great for my workflow. I appreciate that it offers all browser options and different operating systems in one place, making it fantastic for testing. The ability to select different operating systems and OS versions is particularly helpful for my needs. The initial setup was also very easy, which was a nice surprise.
What do you dislike about the product?
I forget to use it, maybe some automation with Asana or other project software to have it as a mandatory step.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to test software developed on a Mac to see how it appears on PC, and it's easy to use with all browser and OS options in one place.
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