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BrowserStack

BrowserStack

Reviews from AWS customer

7 AWS reviews

External reviews

2,628 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Tarun Teja S.

Outstanding Experience from Start to Finish

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
Real device testing offers broad coverage, straightforward integration, and a setup process that is free of complications.
What do you dislike about the product?
It can be costly at times, and I have noticed occasional performance lags. Additionally, the options for offline testing are somewhat limited.
What problems is the product solving and how is that benefiting you?
This solution addresses device and browser fragmentation, accelerates testing processes, lowers infrastructure expenses, and enhances overall app quality.


    Information Services

Seamless Test Management and Effortless Jira Integration

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
i like the test management tools that browserStack offers. it's easy to use and also easy to integrate with your Jira instance.
It was also a good experience with their team who made sure we have all we need to make the right decision on what tool we need.
What do you dislike about the product?
I would say i did not like that LCA is not available for per user basis.
What problems is the product solving and how is that benefiting you?
BrowserStack is providing us a solution for test management . and that also in a good cost . it helped us save about 50% in cost. and the AI Test feature also helps our team a lot during QA process


    Divyang G.

Effortless Cross-Browser Testing with Seamless Automation Integration

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about BrowserStack is its ability to provide fast and reliable access to a wide range of real devices and browsers without any infrastructure or maintenance overhead. It makes cross-browser and cross-device testing simple and accurate, closely reflecting real user conditions. The smooth integration with automation tools like Selenium, Cypress, Playwright, and CI/CD pipelines, along with built-in debugging features such as logs, screenshots, and video recordings, helps teams identify and fix issues quickly, making the overall testing process efficient and dependable.
What do you dislike about the product?
One thing I dislike about BrowserStack is that it can sometimes feel slow or laggy, especially during peak usage hours or when running tests on older devices. The pricing can also be on the higher side for small teams or individual users. Additionally, occasional flaky sessions or unexpected disconnects during live testing can interrupt the workflow, and debugging network- or device-specific issues may still require some local reproduction.
What problems is the product solving and how is that benefiting you?
BrowserStack solves the problem of testing applications across multiple browsers, devices, and operating systems without the need to maintain costly and complex in-house device labs. It benefits me by saving time and effort, enabling quick and reliable cross-browser and real-device testing from anywhere, and helping catch compatibility issues early. This improves product quality, speeds up release cycles through automation and CI/CD integration, and gives confidence that the application will work well for real users across different environments.


    Mohammad h.

All-in-One Solution That Saves Time Effortlessly

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
It saves a lot of time because I don’t need to set up multiple browsers or devices locally. Everything is available in one place.
What do you dislike about the product?
Sometimes the sessions feel a bit slow, especially when using real mobile devices.
What problems is the product solving and how is that benefiting you?
It solves the problem of testing across multiple browsers and devices without maintaining local setups, which saves a lot of time.


    Aamir Y.

Real devices, Real experience and Real results

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
Wide Range of Real devices plus amazing testing tools that come with BrowserStack.
What do you dislike about the product?
Cost is a little bit high particularly if your team is big and you use more and more products.
What problems is the product solving and how is that benefiting you?
By using BrowserStack we eliminate the need of buying physical devices which our customers use to access our websites.


    priyanka s.

Ease of using BrowserStack over any other simulator or physical device for mobiel testing.

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I like the UI interface of browserstack app which making it very easy to use any mobile device. It provides various mobile devices and its model also it becomes seamless as we have chance testing our app in different devices.Easy to use and easy to integrate.
What do you dislike about the product?
i dont dislike anything about BrowserStack
What problems is the product solving and how is that benefiting you?
To test app in real devices or physical devices is problematic as it requires a huge cost and dependency to carry charge and handle with care all these things. But BrowserStack solving this problem and gives benefits such as cost reduction, no handling caring things on phone.


    Mechanical or Industrial Engineering

seamless mobile testing with API Integration

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
it provide a wide range of iOS and android devices with various version, even the process of uploading the apks or app file is very smooth, even the UI of the device layout is classic and user friendly, it also help me to reduce the testing time as i map the browserstack api over the jenkin job which auto trigger the test part.
What do you dislike about the product?
we are using the share browser stack , so over the peak times when all are using it, it provide the slowness over the testing, even there is difficult to debug over the devices as the log ui is still to old not able to retrieve ios logs correct mode to read.
What problems is the product solving and how is that benefiting you?
like i mentioned above, over the Jenkin we had integrated the browser stack using the shell script, which trigger the test case over the env, that the best approach as it helped a lot to do some manual task like selecting the device and install app, that can be done now with api.


    Ketan S.

Comprehensive Testing, Some UI Slowdowns

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate that BrowserStack has all the different devices and operating systems in one place, making it super convenient for testing. It supports browser debugging, which makes it really easy for us to understand the actual issues. I also like that we don't need to load the same website or web application on different devices, as everything is available at one User Interface. The initial setup was easy with our account director.
What do you dislike about the product?
Debugging is present but not perfect. Sometimes the whole UI becomes a little non-responsive and slow.
What problems is the product solving and how is that benefiting you?
BrowserStack helps us with multi-device testing and tracking new device variations. It's a one-stop shop for testing on different devices and OS, with integrated browser debugging that simplifies identifying issues.


    Jeremy M.

Solid Website Testing with Real Devices

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I like that BrowserStack uses real devices, like iPhones, iPads, and Androids, and offers a variety of different devices and platforms to choose from. It allows us to confirm our websites are functioning properly across those devices and platforms. Also, the initial setup was easy.
What do you dislike about the product?
Once in a while, a device will not load on the first try.
What problems is the product solving and how is that benefiting you?
BrowserStack helps us confirm websites are working correctly across multiple platforms and devices.


    Abhishek G.

Extensive Device Support and Powerful Automation Features

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
wide combination of devices.
Availability
APIs - Automation
App Live - manual tests
What do you dislike about the product?
1) ticket resolution takes time
2) Requesting a combination of device x OS configuration does not happen in general.
3) New features are mostly paid up with higher licencing
4) No information/ update shared when there is unplanned outage
What problems is the product solving and how is that benefiting you?
Off premise device management and availability 24x7.
no cost in ownership of hardware
AI implementation in Test/QA space which not many companies do
Test Management and artifacts capturing