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BrowserStack

BrowserStack

Reviews from AWS customer

7 AWS reviews

External reviews

3,173 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Airlines/Aviation

Good Cross browser testing tool

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
Cross browser testing options and love the device options available for testing at a single place.
What do you dislike about the product?
Nothing at the moment, they may have to think of reviewing the pricing.
What problems is the product solving and how is that benefiting you?
Reducing the amount of time spent on logging in and testing on different devices.
Cost reduction in terms of having physical devices


    Joash R.

Affordable Automation and Bug Capture Make Testing a Breeze

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
The bug capture feature assists me daily by making it easier to record and share any issues I find. I also find the test management tools useful for organizing test cases and for creating automated test cases with the help of AI. The affordable automation testing has helped me improve our process, especially when it comes to regression testing.

LCA has a good user interface and its ease of usage is so helpful. Implementing it on a daily basis is possible.

Customer support is also superb since there are instances where I have to file a bug and they've follow it thru until the issue is resolved.

I've been using the bug capture daily on any scenarios.

LCA, bug capture, and test management can be access thru local installation or extension. I love how it can be easily integration to my day to day process.
What do you dislike about the product?
LCA is still quite new, so there aren't many tutorials available online yet.
What problems is the product solving and how is that benefiting you?
Browserstack has been instrumental in helping me capture issues and escalate them efficiently. The test management features are particularly valuable for organizing test cases and managing regression testing. Additionally, LCA made it easier for me to get started with automation testing by leveraging AI.


    N Nikhil G.

Great UI and Cloud Integration, But Limited Control and Occasional Connection Issues

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate the user interface and user experience, as well as how easy the software is to use. The integration with cloud services is also a strong point.
What do you dislike about the product?
There is less control available compared to working on local machines, and I have also experienced connection issues when running tasks on cloud devices or similar.
What problems is the product solving and how is that benefiting you?
Testing across a wide range of devices and browsers has helped reduce bugs and ensured broad compatibility during testing.


    Varun J.

Highly Recommend for Seamless Multi-Device Testing

  • October 17, 2025
  • Review provided by G2

What do you like best about the product?
I find BrowserStack incredibly easy to use, even for non-technical users, as it requires no prior experience. I also love that it provides access to over 200 virtual devices, eliminating the need to purchase physical devices, thus saving cost and time while boosting productivity.
What do you dislike about the product?
I find the trial period quite limited, which restricts the time available to thoroughly test and explore all features of the platform. An extended trial duration would allow for a more comprehensive evaluation and a better understanding of the capabilities of BrowserStack.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to test websites across 200+ virtual devices, reducing the need to purchase physical devices, saving cost and time, and boosting my productivity.


    Muhammad B.

Amazing Platform for Cross-Device Testing to ensure Consistency

  • October 17, 2025
  • Review provided by G2

What do you like best about the product?
Testing an app or a website on various devices, operating systems, and browsers ensures a seamless user experience, consistent performance, and compatibility across different environments, helping developers identify and fix issues before users do.
What do you dislike about the product?
The automatic session expiry can sometimes be quite annoying. Even though it's possible to enable notifications, the overall experience still ends up being frustrating.
What problems is the product solving and how is that benefiting you?
Manually testing on actual devices of different types can be quite challenging. BrowserStack simplifies this process by providing access to a wide range of devices, including Android, iOS, Windows, and Mac, all in one place, making testing much more convenient.


    Ganesh S.

Real Devices, Fewer Surprises

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Automate + parallel runs save the sprint. We run ~40 parallel sessions per PR via GitHub Actions. A smoke grid that used to take ~55 minutes on our old setup now finishes in ~12–15.
Debuggable evidence, not vibes. Live console, network logs, HAR downloads, videos, and screenshots make defects reproducible. The “one link to everything” is gold for triage and for writing crisp tickets.
Local testing that “just works.” The secure tunnel lets me hit feature branches and localhost APIs behind VPN. I can flip geolocation/time-zone/network shaping to mimic real user conditions.
What do you dislike about the product?
Occasional device queues. Real iOS devices can stack up during peak hours, cold starts are slower than simulators.
Local tunnel edge cases. Behind some corporate proxies, the tunnel needs a nudge (custom flags) and can drop on long runs.
Desktop RDP nuance. For legacy IE/old Edge testing, keyboard/input focus sometimes goes wonky when switching windows.
What problems is the product solving and how is that benefiting you?
Cross-browser/device coverage without owning hardware. We went from ~8 to ~45 meaningful browser-device combos per release, cutting “works on my machine” escapes by ~30% over two quarters. Faster, trustworthy feedback in CI. Parallel Automate runs plus rich artifacts collapsed our PR feedback loop from ~1 hour to ~15 minutes, keeping reviewers unblocked. Real-world repros, not lab guesses. Network shaping and geolocation let us prove bugs under 3G/roaming conditions, support tickets get resolved faster because we attach video + HAR + device details.

Lower ops overhead. No more patching emulators or juggling USB hubs, the team focuses on scenarios, not lab maintenance.


    Airlines/Aviation

Great Automation and AI Features

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
Less need of a physical device for testing
Automation on browser stack
AI agents within the BrowserStack
What do you dislike about the product?
A bit expensive if we need the license for everyone within a company
What problems is the product solving and how is that benefiting you?
Not needing to carry physical device everywhere for testing
Easy to maintain tests
Easy to get screenshots whenever required for the proof


    Information Technology and Services

User-Friendly and Ready to Use

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
Best user friendly and ready to use with AI and its related tools
What do you dislike about the product?
Not much as of now; will look into grid operations
What problems is the product solving and how is that benefiting you?
Mainly for test automation, by using of AI can create simple regression suit and robust framework from scract


    Information Technology and Services

Boosting Mobile App Testing Efficiency

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
BrowserStack App Live lets me test our mobile applications on real devices without any setup hassle. The wide range of devices and OS versions helps ensure perfect coverage. I love how responsive and stable the sessions are, and the ability to test app builds instantly, no waiting, no emulators, just real results.
What do you dislike about the product?
Sometimes, session lags occur during heavy traffic, and large app uploads can take a bit longer. Also, advanced debugging options like network logs could be more intuitive.
What problems is the product solving and how is that benefiting you?
BrowserStack App Live eliminates the need to maintain physical device labs and enables instant access to real devices for testing. It helps catch platform-specific issues early, improves release confidence, and significantly reduces QA turnaround time. It’s a lifesaver for validating app performance across multiple OS and device combinations.


    Toby A.

Decent, perhaps a bit pricey

  • October 03, 2025
  • Review provided by G2

What do you like best about the product?
BrowserStack is a fantastic platform for engineers and directors like myself who need to validate applications across a diverse range of environments. I especially appreciate how simple it is to quickly launch real devices and browsers, eliminating the need to maintain a physical device lab and resulting in significant time and cost savings. The selection of available options is impressive—you can test on various operating systems, browser versions, and mobile devices with just a few clicks. The user interface is intuitive, making it easy to get started with testing right away. I also value the fast device loading times and the reliability of the sessions, as this reduces downtime and allows me to focus more on analyzing test results. For teams that don’t have access to every possible device or OS combination, BrowserStack truly enables comprehensive cross-browser and cross-platform testing.
What do you dislike about the product?
One limitation I’ve observed is the absence of built-in tools for simulating various network conditions or adjusting loading speeds. Although BrowserStack provides excellent access to a broad range of browsers and devices, the ability to test how a page performs on slower connections, such as 3G or unreliable Wi-Fi, would be extremely valuable. This feature would help determine if users can remain engaged and if the application stays functional when network conditions are less than ideal. Currently, it’s necessary to depend on external tools or workarounds for this type of performance testing, which leaves a noticeable gap in an otherwise comprehensive platform.
What problems is the product solving and how is that benefiting you?
BrowserStack solves the challenge of cross-browser and cross-device testing without the need for us to maintain an in-house device lab. Previously, we would either have to purchase and manage a wide range of physical devices or accept the risk of not fully testing our applications across all environments. With BrowserStack, we can instantly access the combinations we need, which saves both time and significant costs. It also helps ensure that our applications are accessible and function consistently for all users, regardless of device or browser. This gives us greater confidence in the quality of our releases and reduces the likelihood of customer-reported issues. The platform has effectively streamlined our testing process, freed up engineering resources, and allowed us to focus more on improving features rather than troubleshooting environment-specific bugs.