BrowserStack
BrowserStackExternal reviews
2,649 reviews
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Effortless Beta Testing, But Licensing Limits Flexibility
What do you like best about the product?
BrowserStack is a cloud platform that is easy to access and allows you to get the latest device OS versions on demand. It also enables you to perform beta testing efficiently.
Especially customer support was easy to access and get the timely response.
Especially customer support was easy to access and get the timely response.
What do you dislike about the product?
A separate license is required for each product, and with the basic license, we are limited to up to 5 threads running in parallel.
What problems is the product solving and how is that benefiting you?
Running our scripts on different devices for device coverage
Flexible, Scalable Testing Across Devices Without Extra Hardware
What do you like best about the product?
It provides a flexible and scalable solution to test applications across different browsers, operating systems, and devices without the need for physical hardware or virtual machines. BrowserStack supports testing of both Android and iOS mobile applications. Users can test their applications on real devices, avoiding the need to purchase multiple devices
What do you dislike about the product?
Screenshot Testing
While it allows you to take screenshots across multiple browsers and devices, it’s static and doesn’t capture dynamic behavior, animations, or user interactions.
It’s useful for visual regression but limited in scope for functional testing.
While it allows you to take screenshots across multiple browsers and devices, it’s static and doesn’t capture dynamic behavior, animations, or user interactions.
It’s useful for visual regression but limited in scope for functional testing.
What problems is the product solving and how is that benefiting you?
Local Testing
Enables testing of internal or staging environments using BrowserStack Local, helping catch issues before production.
Integration with CI/CD Tools
Seamlessly integrates with Jenkins, GitHub Actions, Azure DevOps, etc., enabling automated testing as part of your deployment pipeline.
Enables testing of internal or staging environments using BrowserStack Local, helping catch issues before production.
Integration with CI/CD Tools
Seamlessly integrates with Jenkins, GitHub Actions, Azure DevOps, etc., enabling automated testing as part of your deployment pipeline.
Scalable and Innovative, But Auth Testing Can Be Frustrating
What do you like best about the product?
Scalability and innovation. Availability to all the required devices and browsers.
What do you dislike about the product?
Sometimes we face challenges running some auth based tests in browserstack devices which is frustrating. Currently we are having one such challenge in one of our projects where sometimes auth0 is not returning response when trying to login from browser stack device whereas this issue is not happening in real device.
What problems is the product solving and how is that benefiting you?
I can run my tests of any device and can do it using schedulers. So my device coverage is increased and test schedulers are run without need of keeping any in house devices up all the time.
Review from UI/UX Manual tester
What do you like best about the product?
The step by step explanation by leader. Easy to understand the product.
What do you dislike about the product?
For freshers in testing field and who are deep into manual testing, for them its a bit tough to understand the tool and use of it at the initial stage.
What problems is the product solving and how is that benefiting you?
I have not yet used the BrowserStack tool for my test purpose. But getting a good reply with soution of all my doubts.
Exceptional Cross-Browser Testing with Flawless User Experience
What do you like best about the product?
One of the best products in the market for cross-browser testing for web and mobile. Being a designer, I personally have tested many of our designs in production via this platform, as well as quality assurance engineers from our teams. Great user experience, highly recommend.
What do you dislike about the product?
Nothing at all, it's always been a pleasant and smooth experience.
What problems is the product solving and how is that benefiting you?
Real device testing at its best. Often, we are unable to get hold of a device physically; being able to use it virtually and test on it is a real boon.
Effortless Multi-Device Testing Makes Life Easier
What do you like best about the product?
I like the ability to be testing multiple devices at once.
What do you dislike about the product?
Sometimes performance can be a bit slow. however, it has improved in the past few years.
What problems is the product solving and how is that benefiting you?
It is helpful being able to see how a website performs on the plethora of devices that people use, as well as their operating system version.
A Must-Have Tool for QA Teams
What do you like best about the product?
The best thing about BrowserStack is how easy it makes cross-browser and cross-device testing without the need to maintain a physical device lab. At Kudzu, we use it daily for both manual and automation testing. It’s extremely easy to use, and the interface is clean and intuitive. The integration with automation tools like Selenium and CI/CD pipelines (like Jenkins or GitHub Actions) is smooth and reliable. I also appreciate the wide range of real devices and browser combinations available, which helps us ensure high-quality releases across platforms.
What do you dislike about the product?
While BrowserStack is a great tool overall, there are a few areas that could be improved. Occasionally, real device sessions take a bit longer to connect, especially during peak hours. Some features, like advanced debugging tools or logs, could be more detailed — particularly when running automation tests. Also, pricing can be a bit high for smaller teams or startups, especially if you need access to multiple users or parallel sessions. But these are relatively minor issues compared to the value it provides overall.
What problems is the product solving and how is that benefiting you?
BrowserStack solves the challenge of testing websites and apps across countless device and browser combinations without needing to maintain a physical device lab. This is especially helpful for us at Kudzu because it saves time and resources while ensuring our products work well for all users. Instead of juggling multiple devices or environments, we can quickly access real devices and browsers on the cloud. This speeds up both manual and automated testing, reduces bugs in production, and helps us release high-quality software faster.
Reliable and caring platform for large-scale mobile testing
What do you like best about the product?
What I like the most is how easy it makes testing across so many real devices and browsers. We can run tons of automated tests in parallel without having to care about setup or maintenance — it just works. The stability is great, and the integration with our CI pipelines saves a lot of time. It’s one of those tools that quietly does its job and keeps things running smoothly, which I really appreciate.
What do you dislike about the product?
Sometimes device sessions take a bit to start, and every once in a while the local tunnel acts up. Nothing dramatic, but when it happens you feel it. I also wish the dashboard gave a bit more flexibility when reviewing sessions. Still, overall it’s a solid and reliable service that makes testing life much easier.
What problems is the product solving and how is that benefiting you?
It lets us test on real devices and browsers without dealing with setup or maintenance. We catch issues earlier, speed up releases, and trust that everything works for real users. It saves a lot of time and keeps our focus on building, not fixing test environments.
It is very good to use BrowserStack if you want real cloud device testing with different device size
What do you like best about the product?
We can adjust location and network settings
What do you dislike about the product?
Sometime performs is low for manual testing
What problems is the product solving and how is that benefiting you?
If I want to test some UI on small screen the BrowserStack allows me to check different device sizes
Essential tool for mobile development
What do you like best about the product?
Robust, cloud-based platform that enables developers and QA teams to test web and mobile applications across a wide range of real browsers and devices, without the need to maintain a complex test infrastructure.
What do you dislike about the product?
Sometimes a little slow and cumbersome to use in a browser.
What problems is the product solving and how is that benefiting you?
BrowserStack helps solve cross-platform compatibility issues, avoid high testing infrastructure costs, reduce time-to-market, and resolve manual testing bottlenecks.
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