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BrowserStack

BrowserStack

Reviews from AWS customer

7 AWS reviews

External reviews

2,649 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Binod Kumar S.

Browserstack review for Automation test

  • February 24, 2026
  • Review provided by G2

What do you like best about the product?
Mobile automation platform is very helpful.
What do you dislike about the product?
Slow navigation make it difficult sometime to work .
What problems is the product solving and how is that benefiting you?
It is providing cloud platform to develop & execute tests.


    Sri H.

Critical for Cross-Browser Testing, Hindered by Latency

  • February 20, 2026
  • Review provided by G2

What do you like best about the product?
I really appreciate how BrowserStack allows instant access to real hardware. Debugging a live site on a physical iPhone or an obscure Android device directly from my desktop saves our team dozens of hours every month. The integrated debugging tools and zero infrastructure overhead are fantastic. Those accessibility dev tools make inclusive design much easier by catching WCGA violations directly on real devices. Plus, the integration with JIRA is incredibly useful since we can send a bug report complete with a session video to dev in one click. I also find the ease of the initial setup remarkable; it's mostly plug and play, allowing us to run the first manual test in less than 60 seconds. The dashboard and quick start guides help new users get comfortable within a few clicks. It's a crucial part of ensuring a seamless UI across all platforms.
What do you dislike about the product?
Performance lag and latency on the input elements need some attention. This slow down testing and make UI jittery. Cost barrier is often cited as too high. Session stability making device failing to boot which can interrupt workflows forcing to restart. Setting local for testing private or staging env can be difficult technically. And the sales strategy is bit aggressive side as well.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for cross-browser testing, which cuts QA cycles and eliminates the need for a physical device lab. It offers real-time debugging tools, instant access to real hardware, and seamless integration with JIRA and Percy for bug reporting and visual testing.


    Aditi S.

Amazing Bug Creation with Screenshot/video Recording feature and Next Gen-AI tools integrations

  • February 19, 2026
  • Review provided by G2

What do you like best about the product?
Screenshot or video recording and creating directly a Jira/other platform bugs directly is an amazing feature, which helps skipping any other recording tool to be used and exact device and other details are shared therein the story.
What do you dislike about the product?
Camera type screens don't work for mobile testing, we can find a way-out so that it can be completely tested.
Also, if there is a device based testing where phone sends data to web or vice-versa, such multiple device testing, if supported would help testing IoT based projects.
What problems is the product solving and how is that benefiting you?
It had always been a great tool, now with the advent of AI tools I am able to write Test Cases using even a Zeplin design.


    Gambling & Casinos

All-in-One QA Solution That Truly Streamlines Our Work

  • February 04, 2026
  • Review provided by G2

What do you like best about the product?
The all-in-one solution for QAs because it really streamlines our work
What do you dislike about the product?
Sometimes I feel that when testing native manually it feels unnatural, but I believe its normal
What problems is the product solving and how is that benefiting you?
I can do a lot in less time and its actually saving me time to think quality in a different level


    Avyan S.

Eliminating Test Noise, Using Test Observability to Stabilize Playwright Suites

  • January 29, 2026
  • Review provided by G2

What do you like best about the product?
Test Observability features is a standout, providing a high level view of our playwright build health that standard logs just can't match. I love the Flaky test detection shown in my dashboard, which helps us isolate unstable tests before they pollute and CI/CD pipeline result. The ability to see failure categories and durations at a glance allows my team to priority is based on real impact. And it has turned our road test data into actionable insights for the entire engineering team.
What do you dislike about the product?
I have noticed that the dashboard can occasionally leg when loading very high volume build histories with thousands of individual test cases. And lastly the price for high parallelism observability can become quite steep as you scale.
What problems is the product solving and how is that benefiting you?
BrowserStack has solved our problem of "noisy" test results where it was difficult to distinguish between genuine regressions and environment related flakiness. By utilizing the failure categorization seen in my screenshot we have reduced our to be investigated queue by nearly 40%. This has directly benefited our release velocity as developer can now trust the build status without seconds guessing every failure.


    Raj B.

Seamless Cross-Platform Testing

  • January 28, 2026
  • Review provided by G2

What do you like best about the product?
I use BrowserStack for testing apps on mobile platforms, and I really like its seamless and faster ability to switch between any OS. It's very helpful for testing the same feature on different operating systems. It's especially beneficial for UI-specific layouts. Setting up BrowserStack was also a breeze, taking just a few minutes.
What do you dislike about the product?
Sometimes installing the app code takes longer.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for testing apps on mobile without needing actual devices. It's seamless and fast to switch between OS, which helps with testing features and UI layouts efficiently.


    Greg J.

Effortless Device Testing with Exceptional Performance

  • January 05, 2026
  • Review provided by G2

What do you like best about the product?
I use BrowserStack for testing new features and releases of our mobile app on various Android and iOS devices. I appreciate that it allows us to quickly test new versions on a number of different devices. One of the things I like most is how easy it is to use. The devices on BrowserStack perform well, unlike our previous solution. The initial setup was also a breeze; we just selected our devices and got started. I have no complaints and would definitely recommend BrowserStack.
What do you dislike about the product?
Nothing really
What problems is the product solving and how is that benefiting you?
BrowserStack lets us quickly test new app versions across multiple devices, saving time compared to our previous slower solution.


    Alpa A.

Seamless Cross-Device Testing with Outstanding Support

  • January 05, 2026
  • Review provided by G2

What do you like best about the product?
What I like about BrowserStack is its wide coverage of real devices and browsers, which helps ensure product quality across environments.

The live testing and debugging capabilities save significant time during test execution.

It supports both manual and automated testing, making it flexible for different project needs.

Parallel testing significantly reduces execution time and improves overall efficiency.
Overall, it makes testing faster, cleaner, and closer to real user scenarios.

BrowserStack’s customer support is prompt, knowledgeable, and effective in resolving issues quickly.The support team provides clear guidance and follows up until the issue is resolved.

It’s simple, intuitive, and gets the job done without any hassle.
What do you dislike about the product?
The only thing I disliked about BrowserStack is:
1.Performance can occasionally be slower during peak usage hours.
2.Pricing can be on the higher side for small teams or individual users.

Occasional performance latency and limited customization compared to physical devices, though overall benefits outweigh these limitations.
What problems is the product solving and how is that benefiting you?
As a QA in Syndigo, BrowserStack enables reliable cross-browser and cross-device testing on real environments, which is critical in my role as the primary QA for the team at Syndigo. It helps identify defects early, supports GxP-compliant releases, and reduces setup overhead so I can focus on test coverage and quality ownership.

It reduces setup and maintenance overhead, allowing me to focus on test coverage, quality risk assessment, and proactive collaboration with developers and Product Owners.


    Sujitha M.

Comprehensive Testing with Seamless Setup

  • December 31, 2025
  • Review provided by G2

What do you like best about the product?
I use BrowserStack mostly for testing browser responsiveness and viewing how web pages or mobile apps look on different devices. It resolves responsive issues and saves us from the cost of buying multiple devices for testing. I like that BrowserStack has more features beyond responsive testing; even though I haven't fully used them, I've noticed their availability. It excels in cross-browser and cross-device testing, providing stable connections which are helpful for manual testing. Additionally, the initial setup is straightforward and quick, and the responsive testing is better compared to other tools we've tried.
What do you dislike about the product?
I experience occasional slowness and lag with BrowserStack. The session time limits can be a bit restrictive. I also feel that the documentation could be better for understanding the features and how to use them.
What problems is the product solving and how is that benefiting you?
BrowserStack helps with responsive testing on various devices, saving the cost of buying multiple devices. It's great for manual testing with stable connections and offers features beyond responsive checks.


    Verified User

Revolutionized Our Mobile Testing Effortlessly

  • December 30, 2025
  • Review provided by G2

What do you like best about the product?
I use BrowserStack for mobile testing, and I like that it has real devices available on demand. This feature is great because we can test on multiple devices without the need to buy them. The initial setup of BrowserStack was easy, making it straightforward to get started.
What do you dislike about the product?
nothin
What problems is the product solving and how is that benefiting you?
I use BrowserStack for mobile testing, allowing me to test on different devices without purchasing them, thanks to real devices available on demand.