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External reviews

103 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Vishnu Y.

Excellent automation tool

  • July 08, 2024
  • Review provided by G2

What do you like best about the product?
It offers you excellent automation solution. You can automate your everyday IT and security task with it.

You can easily integrate it with both cloud-based and on-premises applications.

Torq customer support team has extensive product knowledge and provides quick resolution to your queries.
What do you dislike about the product?
We haven't encountered any problem with Torq upto this point.
What problems is the product solving and how is that benefiting you?
Torq improved our productivity by automating repetitive manual processes.

We able to automate our daily security tasks.


    Security and Investigations

AI-driven hyperautomation platform

  • June 28, 2024
  • Review provided by G2

What do you like best about the product?
Detailed documentation, user-friendly, Different workspaces.
What do you dislike about the product?
It could be beneficial to include additional integration steps, as i often find myself defining custom steps but it's not a big issue.
What problems is the product solving and how is that benefiting you?
I have automated redundant threat intelligence tasks with torq by designing workflows which gets triggered by our on-prem SIEM using step runner which is great as torq is SaaS based solution.


    Mary N.

Torq..... The Most Trusted And Reliable Automation Tool.

  • June 17, 2024
  • Review provided by G2

What do you like best about the product?
I have been using Torq for more than 7 years now and it's one of the best and most trusted automation tool i have ever encountered. It's brilliant with incredible and reliable features that are easy to learn and understand. Its the best tool for automation business workflows processes. I really love how Torq security automation helps me to finish tasks and it saves much time and effort. In fact, it was easy to link Torq to our other platforms like Jira and Slack. Availability of customer support team is a great advantage.
What do you dislike about the product?
At first, it was a bit tough for me to fully understand all the features but with time everything was as simple as abcd.
What problems is the product solving and how is that benefiting you?
Torq stands out as the best and leading automation tool in the market today. Its user friendly interface makes it super easy to learn and understand within a very short period of time. It quickly responds to any threat to ensure no data damage occur on your data.


    Dewey K.

Increase productivity in all areas and allows us to focus on more important things

  • June 16, 2024
  • Review provided by G2

What do you like best about the product?
Torq offers an intuitive, easy-to-use interface for creating automation workflows. Product features are well documented. And the logic-based nature and look of the user interface make it very simple. Plus, the connectivity with other apps is really amazing. And finally, it automates many workflows and reduces the chance of making errors when doing manual work.
What do you dislike about the product?
Sometimes I still it difficult to implement some workflows that I need, but for that the support team is always helpful. Other than this, I love the product and have yet to find reasons to dislike it!
What problems is the product solving and how is that benefiting you?
The product has made using low code easier and tasks can be performed with minimal or no training. Automating the service with Torq helps us reduce costs, making services accessible to these customers. Torq is by far the most powerful of the platform and has allowed us to have all of our our automations in a single location.


    Rebeka S.

Very effective and helpful platform for business automation

  • June 14, 2024
  • Review provided by G2

What do you like best about the product?
The most reliable and scalableplatform for business automation and cyber security. Torq have very helpful features and their user friendly interface make them very productive and cost effective for our organization.
What do you dislike about the product?
My overall experience with Torq is very positive and helpful. Their protective and supportive sheild gives very secure server from cyber security threads.
What problems is the product solving and how is that benefiting you?
Their AI powerd automation make very ease workflow for our organization cyber security and provide a very effective and responsive automation in our business.


    Penina M.

Super-Incredible, Robust, Futuristic And Advanced Automation Platform.

  • June 14, 2024
  • Review provided by G2

What do you like best about the product?
For the past 5 years i have been using Torq and to be sincere it has really been of great help. It impresses me with its great and exceptional performance, reliability and minimal bugs thus making it a standout tool for daily use.
It is the best and most secure platform to install for your organization's data security as it automates all the functionality of an organization security requirements. Additionally, Torq is cost friendly which makes it affordable.
What do you dislike about the product?
One of the challenges is that Torq has a steep learning curve so it can be a bit confusing for new beginners. In fact, it requires users to be well-trained on how to use it.
What problems is the product solving and how is that benefiting you?
I like how Torq responds quickly to any threat to ensure no damage occur on your data in case of a cyber attack. Also, it has the ability to connect with other third-party applications and stacks with much ease.


    Charles N.

Torq.... Greatest Of All And Best Of All Time Automation Tool.

  • June 14, 2024
  • Review provided by G2

What do you like best about the product?
Torq is the best and greatest of all time automation tool i have ever encountered. It is intuitive and user friendly making it easy to use and manage. I like how it boosts productivity and efficiency for automation business workflows processes.
I like how it offers features that replace manual, repetitive tasks thus making everything easier and straightforward..
Torq is cost friendly making it affordable.
What do you dislike about the product?
Concerning this great platform, i haven't experienced any problems so i have nothing to dislike about it.
What problems is the product solving and how is that benefiting you?
If you are searching for the best and most secure security automation platform then i highly recommend Torq. It is very easy to use and very reliable with ease of implementation.


    Patricia E.

Reduces downtime and makes it easier to find threats

  • June 12, 2024
  • Review provided by G2

What do you like best about the product?
I love that it uses artificial intelligence and machine learning to solve malicious activities. Additionally, the rapid response to advanced threats is commendable. And I love that it efficiently detects and prevents threats and attacks compared to manual investigation. Additionally, the customer service and ease of implementation are brilliant.
What do you dislike about the product?
A better user interface would be appreciated. And I consider that The cost for a smaller group could be high. And sometimes, it consumes more system resources and causes lags in overall performance.
What problems is the product solving and how is that benefiting you?
Offers a comprehensive view of the security situation in a user-friendly way. Additioanlly, its artificial intelligence and machine learning capabilities allow it to respond effectively to potential threats. Overall, I appreciate how Torq allows me to quickly and accuratley detect incidents and keep data secure.


    Cliff W.

'Torq abiut a Quantum Leap in Security Automation'

  • April 09, 2024
  • Review provided by G2

What do you like best about the product?
Its all for hyperautomating security, reducing time-to-block malicious traffic, end-to-end cybersecurity protection, leading to improved workflows and roi. It improves efficiencies, business processes, boosts productivity like wow! thanks to exceptional online protection.
What do you dislike about the product?
For what its meant for, there's hardly anything to complain even though it's a bit complicated to enforce if you're not tech-savvy enough. User support is a bit wanting. But overall its among the best in its class. Few downsides.
What problems is the product solving and how is that benefiting you?
Its good for security automation, orchestration, management, threat intelligence and response. Which improves processes and workflows. Leading to better time and resources saving and better roi.


    Marcia. M.

Torq for cyber security …i recommend it 100% to others…!!

  • April 03, 2024
  • Review provided by G2

What do you like best about the product?
Torq is an affordable and widely adopted security orchestration tool that delivers top-notch security for business workflows.
It empowers security professionals to operate seamlessly in any work environment, mitigating cyberthreats effectively.
Leveraging cutting-edge Natural Language Processing (NLP), the software constructs a robust security framework and tightly integrates security orchestration into business workflows. With a high compliance rate, Torq swiftly identifies threat points and provides immediate defense against endpoint attacks.
What do you dislike about the product?
Nothing that i can think of at the moment!
What problems is the product solving and how is that benefiting you?
Integrating alerts from different platforms...!