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External reviews

98 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    jess_ e.

Torq Has Advanced Security Features

  • March 24, 2024
  • Review provided by G2

What do you like best about the product?
The level of security is top notch and the features are fantastic. The customer support are active. The learning curve is simple to understand for Torq.
What do you dislike about the product?
Torq doesn't have any problem, it has advanced features.
What problems is the product solving and how is that benefiting you?
Torq has dealt with all my security problems that I had because it has advanced features which make surfing through the Internet safe and easy.


    Anushree J.

Torq speeds up my DevOps work.

  • March 13, 2024
  • Review provided by G2

What do you like best about the product?
I can say that adding Torq to our tech stack has helped me do my daily works at lot. Responding to issues takes less time now that now that they are automated. It also feels like we're fixing problems before they happen.

It was easy to link Torq to our other tools, like Slack and Jira. They fact that I won't miss any important news makes me feel good.

Real time message keep me from falling behind. The fact that I won't miss any important news makes me feel good.
What do you dislike about the product?
At first, it was tough for me to understand all the parts. A book called "Torq for Beginners" would have saved my life.

Those more difficult steps can be hard to do without the picture to walk you through them. It would help a lot to get some more direction.
What problems is the product solving and how is that benefiting you?
The biggest problem for my team was how to slowly problems were found and fixed. The time our system is down has gone down since Torq sped up our process. We can now find problems while we sleep.

Getting people to follow the rules felt like a never ending paper chase before Torq. Thanks to automatic reports, that's a breeze. They save us a lot of time and make sure we always follow the rules.


    Computer & Network Security

Im using Torq in for automation in our cyber security ecosystem

  • February 15, 2024
  • Review verified by G2

What do you like best about the product?
Torq impresses with its exceptional reliability, minimal bugs, and rapid resolution times, making it a standout system for daily use. Its user-friendly interface, coupled with a lot of helpful features, streamlines workflows and enhances productivity. This combination of efficiency, ease of use, and quick support makes Torq an indispensable tool in any work environment
What do you dislike about the product?
n Torq, users might occasionally encounter minor UI bugs, such as buttons not responding on the first click or layout elements slightly misaligned on certain screens. These small glitches, while not impacting the overall functionality significantly
What problems is the product solving and how is that benefiting you?
Torq solves the challenge of responding swiftly to cybersecurity threats by offering a platform where we can easily build automation tools.without any code usage. This feature is incredibly useful because it allows us to develop and implement responses to security issues much faster than before. By enabling quick creation of automations, Torq helps us to react to potential security risks more effectively, enhancing our overall security measures without requiring deep technical skills. This balance of simplicity and functionality means we can stay ahead of security threats with less effort


    Samruddha S.

The best Cyber Security Platform

  • January 19, 2024
  • Review provided by G2

What do you like best about the product?
It is one of the easiest installatiom, Cyber Security platform which ensures the safety and security issues to not occur. It has everything automated and is a no code low code platform and incase any incident occurs it helps to respond to tjem quickly so that there is no damage which occurs and helps in email security as well.
What do you dislike about the product?
It should have a better technical documentation so that even a Non-Tech person can understand it can also hire good technical support people who have more clarity on how to serves and help the clients and end users
What problems is the product solving and how is that benefiting you?
If there is something fishy happening in the network or some kind of problem then it helps a lot to detect them quickly and helps to mitigate them. It has an amazing response time by which the reources don't have to waste multiple man hours to check that whether there are any anomolies in the network and once an alert pops in then only the resource has to resolve it and thereby increases productivity. and security.


    Kathryn G.

Security tool with data collection functionality

  • January 07, 2024
  • Review provided by G2

What do you like best about the product?
I like the ability for scheduled search queries. Provides multiple predefined connectors to integrate. It has a very easy to use user interface. I like its incoming threat detection features. It is a fantastic tool for reviewing logs.
What do you dislike about the product?
Sometimes their customer service takes a long time. Integration with other applications is sometimes complicated. It also takes a while to learm how to use it.
What problems is the product solving and how is that benefiting you?
It helps analyze large amounts of data to detect any threats. Its is a good tool for monitoring. It has given us a secure platform. Can connect with multiple data sources. Provides a unique solution for detection.


    Hebert S.

The incident management view is simply amazing

  • January 06, 2024
  • Review provided by G2

What do you like best about the product?
The customer support is excellent and the integration with Torq logic apps is the best part. And it has a great user interface and also very beginner friendly. I can also add additional connections to other third-party services and systems, it is also quite easy and quick to implement.
What do you dislike about the product?
While the user interface is generally intuitive, creating highly customized queries and manuals can require a steep learning curve.
What problems is the product solving and how is that benefiting you?
Torq provides multi-tenant security posture and compliance ratings. Additionally, we were able to integrate data from various sources, which included different on-premises and cloud environments.


    Prakash B.

improving safety and security

  • January 05, 2024
  • Review provided by G2

What do you like best about the product?
-It is simple to use Torq.It wasn't hard for me to figure out how to use it.
-It quickly stop dangerous traffic,which keeps our system safe.
-Our security work is faster now that we use Torq.
What do you dislike about the product?
-It wasn't easy to get torq to work with the way we were already set up.
-When I need help,they don't always answer right away, which I'd like.
What problems is the product solving and how is that benefiting you?
Torq helps us handle security jobs and responding threats faster, which is good thing. It is very important that our processes stay safe and work well.


    Edward W.

Improving and maximizing Cybersecurity efficiency with Torq.

  • January 05, 2024
  • Review provided by G2

What do you like best about the product?
I really like the user interface of Torq which provides user to access most features at one click.
Torq offers a great customer support that deals with every query of the user.
I like its ability to rapidly identify and automate a wide range of business and IT processes.
Also, It integrates well with existing systems which makes it invaluable addition to our security infrastructure.
The support team has been amazingly responsive to requests for help.
What do you dislike about the product?
Torq has a steep learning curve so it can be a challenge to beginners to use it at the beginning.
What problems is the product solving and how is that benefiting you?
The UI is very easy to navigate around with many options for getting as as granular as you want within your workflow.
Torq has helped us to save thousands of man hours on repetitive tasks.
Also, It has saved us money.
It provides you one of the best automation solution.
I highly recommend Torq.


    Vincent P.

Torq provides an easy-to-use solution to help control spam

  • January 04, 2024
  • Review provided by G2

What do you like best about the product?
With Torq We are able to carry out phishing campaigns. Plus with its automated rules and tasks, it has become very easy to manage. It automatically and with little effort resolves the need to categorize and inform our users if an email comes from a legitimate source.
What do you dislike about the product?
There is nothing that I don't like. Our network uses it and it has helped our staff. So far I have not had any negative experiences.
What problems is the product solving and how is that benefiting you?
It helps me recognize problems/scams and keep our network safe from phishing attacks. Plus, it saves help desk staff a lot of time by managing the constant flow of threats to the inbox. AND provide training to help prevent future compromises.


    Marcos W.

Torq is a great way to assess an organization's needs

  • January 03, 2024
  • Review provided by G2

What do you like best about the product?
The plataform is easy to use to meet your needs. I also like that Torq is extremely thorough while maintaining flexibility. And what I like the most is that their product uses real-life scenarios to make it seem more legitimate.
What do you dislike about the product?
The only complaint I would personally have is that some of the teaching videos can be a little long, nothing more.
What problems is the product solving and how is that benefiting you?
The fact that the system helps you and teaches you how to detect email fraud and scams more easily so that no one hacks your computer, and we have been able to remove phishing attacks from other users' inboxes based on user reports.