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Jamf Pro

Jamf | 1

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External reviews

1,618 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Joe S.

Macs Made Easier

  • October 25, 2019
  • Review verified by G2

What do you like best about the product?
My favorite thing about jamf is the ease of use, particularly in building policies. Along with how much management can be implemented or removed quickly and easily from a machine with policies as well.
What do you dislike about the product?
One thing I dislike about jamf is the functionality of saving settings within policies and groups. For example when you are adding parameters to a group, you typically have to find a save button within a window on the top or bottom of the field rather than using the main save button for the whole policy. This is just an ease of use complaint, though; as I often forget to save settings before moving onto another aspect of the policy and then have to go back and re-enter things.
What problems is the product solving and how is that benefiting you?
Deploying applications and printers to lab environments has become so much easier with jamf. Another benefit is the massive amount of valuable information you can quickly get from machines within your instance. Making a smart group to see how many machines are on an old OS is an example of something that would have previously taken a lot of time going machine to machine.
Recommendations to others considering the product:
I would highly recommend this product for anyone who manages macs. Especially if there is no current management in place.


    Joshua S.

Best in Show for Apple MDM

  • October 25, 2019
  • Review verified by G2

What do you like best about the product?
It is an extremely powerful tool, but manages to remain intuitive. On the Windows side we've used tools like SCCM, which can do A LOT, but it is not a tool that you can just jump in and start using. With Jamf, you can easily stumble your way through the basics, but once you get comfortable, the platform greatly extends your capabilities as an Apple sys admin.
What do you dislike about the product?
I wish that some seemingly no-brainer feature requests were implemented quicker, or if there is a reason why they aren't being implemented, I wish the Jamf team was more communicative regarding their reasons why. Granted, I'm sure the Jamf team receives a ton of feature requests, but some, which seem to make a lot of sense, have just sat there with no movement for years. I also wish there was better built-in reporting.
What problems is the product solving and how is that benefiting you?
I've used Jamf on both the HigherEd and the Private Sector side of things, and the biggest benefit is that it allows me to manage a fleet of systems in a robust way, with minimal resources, and doing it in a way that doesn't make my end users feel "handcuffed."


    Elton M.

The best Mobile Device Management tool

  • October 25, 2019
  • Review verified by G2

What do you like best about the product?
The ease and the simplicity of Jamf Pro is amazing.
I started using Jamf Now initially which is a software also by Jamf for home users or small businesses. Jamf Pro is a really great software that enables you to manage any  Device at the touch of your finger tips remotely without the need for going to each and every device to achieve your task.
The features that are present are so good that anyone who loves to work at a higher level to manage  Devices can do so with ease
What do you dislike about the product?
The only problem with Jamf Pro is that once you achieve a certification the only issue arises when you have to use the software to practice which you cannot do unless you are part of an organization.
I was extremely lucky to be a part of G2 immediately after I achieved my certification, but many others aren't so lucky.
What problems is the product solving and how is that benefiting you?
I recently used Jamf Pro to assist me with re-installation of a bunch of softwares that are meant to be installed as a part of Pre-Stage Enrollment.
The devices were being swapped and I used my Jamf 200 Certification expertise to help me navigate the various ways I could get the MacBook Pro's up and running again for the new users
Recommendations to others considering the product:
Jamf Pro is the goto software if you want to manage  Devices in an enterprise like G2 or tons of Apple devices.
You can push updates and send remote commands as well as categorize devices based on their location, type and preference


    Terry F.

Jamf Pro Awesome

  • October 25, 2019
  • Review verified by G2

What do you like best about the product?
Self Service really helpful for students without administrive rights to install instutional software.
What do you dislike about the product?
Jamf Cloud is not yet available in China, we have to manage the server update by our hands. There is no way to collect iPads usage report from Jamf Pro yet.
What problems is the product solving and how is that benefiting you?
it make our life much easier to manage so many devices. It saves tons of time to push out policies and software to client devices.
Recommendations to others considering the product:
It is a your go to software if you are managing Apple Devices in your organization.


    Education Management

Jamf

  • October 24, 2019
  • Review verified by G2

What do you like best about the product?
Jamf has improved our day to day operations by allowing us to automate many of the manual tasks of yesterday. This allows us to run with a very lean crew
What do you dislike about the product?
Sometimes the updates have lead to us discovering some Product Issues but JAMF has always helped us through any speed bumps.
What problems is the product solving and how is that benefiting you?
We have been able to manage way more than 13,500 Apple devices with a small crew. No way we could do it without them.


    Aaron David P.

Powerful Apple Device Management that saves times and money, especially at scale

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
As Apple’s device management journey continues to evolve Jamf has been able to be a “swiss army knife” in how it manages devices. The binary and policies for macOS are powerful tools to get things done whatever possible and as Apple moves more into the “MDM bucket” they have evolved and supported that story.
What do you dislike about the product?
Sometimes workflows or features that are commonly repeated are not better incorporated into the product. The community in some cases, even Jamf’s own staff, create cool solutions that would be even more powerful within the core product. Even though not everyone will use it (like creating Mac user accounts using payload vs script/package), it lowers the barrier to entry to get a job done.
What problems is the product solving and how is that benefiting you?
As Jamf Pro can be a bit of a “choose your own adventure” novel, with many pathways to achieve the same thing, I have realised the benefit of not only automating manual tasks, but putting them into repeatable and predictable series of events that’s easy for end users and front line tech staff to understand. Making hard things simple both with and without Jamf Pro Pre-existing has been a joy. The cool thing is it all depends on where an organisation is at, creating a profile to push a WiFi config, vs creating a full automated and reliably repeatable Automated Enrollment workflow for example.
Recommendations to others considering the product:
Try it out. You have needs, see if it fits them. No system is perfect but with the right support (aka the jamf community) you will be able to make life easier for IT and end users


    Higher Education

Been a Jamf Admin since 2005 and love it!

  • October 24, 2019
  • Review verified by G2

What do you like best about the product?
The most helpful thing about Jamf Pro is the support team. Always there when you need them.
What do you dislike about the product?
Sometimes needed features can take a very long time to be implemented. For example, patch management hasn't had the ability for maintenance windows since its release. There is a VERY old feature request for it.
What problems is the product solving and how is that benefiting you?
Overall, Jamf Pro is great. It is both powerful and flexible, especially on the Mac side. Zero touch deployment, and SSO login is great!
Recommendations to others considering the product:
Look no further. There is no other product out there that is as good or mature for managing Apple computers and devices. Not even close.


    Higher Education

Jamf Pro Review

  • October 24, 2019
  • Review verified by G2

What do you like best about the product?
The ability to instantly make the necessary changes to any of our Apple Products and know that it will take effect as long as the endpoint has internet access.
What do you dislike about the product?
I would like to be able to assign a Jamf Pro user to have complete control over a specific group. That way, we could have 1 instance of Jamf for multiple IT shops.
What problems is the product solving and how is that benefiting you?
It is our primary software distribution medium along with (through policies) preventing clients from breaking their Apple Products.
Recommendations to others considering the product:
You can learn as you go. It is simple enough that you can start with just enrollment and add software, restrictions, and policies as needed.


    John T.

Best MDM ever...

  • October 24, 2019
  • Review verified by G2

What do you like best about the product?
Jamf Pro makes my life so much better. The portal is easy to understand, and I can get my tasks done with lightning speed. It is a solid platform, and does exactly what it is supposed to do. You don't have to wait, and you do not have to check up on it. You can work magic over your Mac and I-pad fleet. Support always answers on the first ring, and is very helpful when needed.
What do you dislike about the product?
No real concerns... It might be nice to have a "dark mode interface", or a color theme choice in the portal, or some method to pull report lists rather than just a dashboard icon. The only fault I have seen is in renaming devices, somethimes the page will not refresh with the new name, and you have to refresh the page. Not a huge deal. Works great!
What problems is the product solving and how is that benefiting you?
Ease of management, less time to get things done, manage I-pads at the teacher/classroom level.
Recommendations to others considering the product:
Do it... Seriously... just do it. It will change your MDM life. I am 100% all in, all day. Great product, great support. Kool Aid is Cherry flavor, cold and delicous. 8-) You cannot go wrong with Jamf. Simply awesome in all aspects.


    Russ K.

JAMF at Financial Firm

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
JAMF works really well, it does what it says and allows us to unify the Windows and MAC policies, patching, imaging, software deployments, and the Software Library.
What do you dislike about the product?
There are two things I would like to see JAMF improve on. The first is the lack of historic reporting built in. The second is the response times with support and engineering could be faster.
What problems is the product solving and how is that benefiting you?
Security Policies to match the Windows Group Policies and the Self Service for Software are the two largest impacting areas. In general I do not feel we could effectively manage our MAC environment without JAMF.
Recommendations to others considering the product:
JAMF is what Apple uses to manage their environment. There isn't any better endorsement than that. This is the industry standard, one of our engineers comes from IBM where they used it on thousands of systems.