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Jamf Pro

Jamf | 1

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External reviews

1,618 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Higher Education

Best Mac management Software

  • October 08, 2019
  • Review verified by G2

What do you like best about the product?
JAMF Pro makes our management of iMac labs for students extremely easy. Be it software deployments, configuration profiles, or patch management.
What do you dislike about the product?
My main dislike about JAMF Pro is the lack of an easy/user friendly reporting function/system. I can easily look at usage reports per system one at a time, however it isn't terribly easy to compare multiple systems usage history.
What problems is the product solving and how is that benefiting you?
We use JAMF Pro to create a consistent user experience, ensuring that no matter where a user logins on campus they have the same software,


    Information Technology and Services

Best Apple device management tool

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
The user interface is very intuitive. Though you need training, it has an "Applesque" feel so that it does not feel totally alien.
What do you dislike about the product?
Sometimes I do find I have to go into a management area that does not seem like the obvious location for that particular tool.
What problems is the product solving and how is that benefiting you?
Management of Apple devices for our customers. Jamf Pro is like SCCM for Apple devices.
Recommendations to others considering the product:
Get training, or sub out to a company with experience managing Apple devices.


    Education Management

Computer Facilities Coordinator

  • October 08, 2019
  • Review verified by G2

What do you like best about the product?
I love the Dashboard feature. It gives me an overview/status of all the related policies and configurations in one place. It is a time saver.
What do you dislike about the product?
what i don't like is too much clicking in order to move forward to the next page but it is browser based application where there is nothing one can do.
What problems is the product solving and how is that benefiting you?
the problems i am solving with Jamf Pro are that we have a central database for the devices. We can now easily pinpoint where the devices are. The benefits are that we can management them remotely and the ability to not needing to touch each device is a plus when it comes to pushing out software/updates/etc


    Banking

Intuitive, Friendly, and the most powerfull Mac Computers management tool

  • October 08, 2019
  • Review verified by G2

What do you like best about the product?
The interface is clean, neat, and allows you to do complex tasks with simple clicks.
What do you dislike about the product?
The device search is not very intuitive and helpful. The patch management is not very powerful .
What problems is the product solving and how is that benefiting you?
Device unboxing. Compliance checks and remediation. Security policies. Improve User experience with Self Service.


    John A.

Makes managing Apple Devices in an Enterpise a snap!

  • October 08, 2019
  • Review verified by G2

What do you like best about the product?
Being able to easily distribute configuration profiles for settings and deploying software that is packaged internally as well as through Apple's Volume Purchase Program/Apple School manager. We are able to manage the full life cycle of the Apple devices and make appropriate decisions at machine replacement. We are able to deploy/redeploy systems quickly when thy join Jamf Pro. Self Service make it easy for our clients to install or update software, run scripts to fix problems, and update macOS operating systems.
What do you dislike about the product?
Even though we've had tremendous leaps with patch management over the past few years, I would love to schedule patches to install inside patch management.
What problems is the product solving and how is that benefiting you?
Jamf Pro makes it easy to manage all Apple products in our enterprise. We are able to distribute


    Larry H.

JAMF Pro has been the best management solution tool for my company. It made work so much easier.

  • October 08, 2019
  • Review verified by G2

What do you like best about the product?
That it built for Apple products. Its hard to find software that works almost 100% of the time for Apple products. But JAMF is the answer to that problem.
What do you dislike about the product?
I think more focus should be on the patch reporting and allowing us to customize our own reports uniquely based on our environment. This will allow us to deliver personal reports that might be needed for delay task.
What problems is the product solving and how is that benefiting you?
Centralize Management is big at my organization and having a tool that Control all our Apple Products but also be able to patch them mostly hassle free is a blessing within itself.


    Lennart S.

Best management software for Mac

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
With Jamf Pro a lot of features come out of the box. It always supports new functions, which apple makes available for managing devices, from day one. It also has a lot of nice additional features like Patch Management, a nice in-house App Store and I love the option to extend inventory through Extension Attributes.
What do you dislike about the product?
There is not much. However I would like to see some more options for user interaction when it comes to Patch Management. Right now you can either force the updates (with the downside of data loss at the users end) or make it available at the in-house App Store (which some users will never use).
I need a feature which "bugs" the user to update, but at his time of choosing.
What problems is the product solving and how is that benefiting you?
We use a very nice ThinProvisioning process with Jamf Pro. It works perfectly. It needs a lot of scripting and doesn't come out of the box, if you need to adapt Macs to your environment very specifically. However, you can do a lot with scripting and together with Jamf Pro, it all works together flawlessly.
Also deploying software or settings with Jamf Pro makes your sysadmin life so much easier.
Recommendations to others considering the product:
Test it! But be aware, you only get everything out of it, if you can script or code!


    Matt R.

Jamf Pro: "The" Premier management solution for Apple devices

  • October 08, 2019
  • Review verified by G2

What do you like best about the product?
Jamf Pro enables the ability to manage thousands of devices with minimal employees and creates a platform unmatched in the segment. The control and tools you have allow tasks to be completed in a matter of seconds.
What do you dislike about the product?
Support could be better when calling or submitting a ticket, feature requests take forever to be implemented, this is more due to Apple.
What problems is the product solving and how is that benefiting you?
Jamf Pro has allowed management of 400 Macs and 5000 iPads with a small team of 4 people, allowing us to restrict software updates, push apps, block various tools, etc.


    Chris H.

There are lots of reasons why they are the industry standard for Apple management

  • October 08, 2019
  • Review verified by G2

What do you like best about the product?
A company focused solely on managing apple products in both Enterprise and Educational markets. 0 Day support for all Apple releases, a thriving user community, and an outward dedication to making Apple just work at scale!
What do you dislike about the product?
There are always wants and feature requests. I'm not sure I dislike anything. perhaps more regular updates on the roadmap for old feature requests.
What problems is the product solving and how is that benefiting you?
The benefits are easier to list than the problems we solve with JAMF Pro. I am able to deploy and manage all Apple devices for our institution (~1k devices) throughout their entire lifecycle. Whatever our institution needs our devices to do, I can manage it through JAMF Pro. Deploy 400 Student computers in a day, no problem. Need a lockdown browser deployed for testing next week on BYOD devices; Piece of cake... and so on. Really, JAMF makes the seemingly crazy IT requests as simple as they can be.
Recommendations to others considering the product:
Look around, but the rest of the industry isn't focused on Apple the way JAMF is.


    Information Technology and Services

Jamf offers the most complete solution for most organizations. It is also the easiest to use.

  • October 08, 2019
  • Review verified by G2

What do you like best about the product?
The ability to easily spin up cloud instances, and migrate to cloud instances. I also like that it makes it easy for organizations to meet compliance and security goals.
What do you dislike about the product?
Patch Management functionality and use. The definitions should be more programatic to be automated with JSSImporter and AutoPkg. The functionality should be more like updates in Munki.
What problems is the product solving and how is that benefiting you?
I help to solve security, compliance, deployment, and convenience issues for Linde Group clients every day. This covers a wide range of topics. We also use it and love it internally.
Recommendations to others considering the product:
To consider the entire device management lifecycle, and see how many vendors do not measure up against the requirements of most organizations.