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Jamf Pro

Jamf | 1

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External reviews

1,618 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Health, Wellness and Fitness

Powerful Management at Your Fingertips

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
Jamf Pro is very organized and that helps me stay structured as well.
What do you dislike about the product?
Downsides can be found in all software, given my experience in working with Jamf Pro for 3+ years now, I don't really have much to say about its downside. If I was forced to pick a downside I would say, composer can be hard to understand. I would like to see more training documentation or videos around packaging.
What problems is the product solving and how is that benefiting you?
We push applications, OS upgrades, config profiles, set homepages etc. You name it and we do it with Jamf Pro.
Recommendations to others considering the product:
I would recommend this software.

    michael f.

It makes managing 600 ipads easier.

  • October 08, 2019
  • Review verified by G2

What do you like best about the product?
The ability to push apps and profiles to all or some ipads. This would be very time consuming if we had to touch each ipad.
What do you dislike about the product?
Some of the parts apple won't allow us to change or restrict
What problems is the product solving and how is that benefiting you?
The biggest benefit is the time savings we realize. The biggest problem we have solved is complying with the CIPA.
Recommendations to others considering the product:
Organization is important from the start.

    Insurance

Mac Admin's Little Helper

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
The ability to reach out to all the Mac's I support and give the user zero touch support.
What do you dislike about the product?
Once something is declared a "bug", it's like JAMF support's get out of jail free card.
With no known ETA.
What problems is the product solving and how is that benefiting you?
Stopping people from upgrading the OS until all apps are completely vetted.
Passing certificates to all users to connect to our network. Keeping the OS and select applications up to date.
Recommendations to others considering the product:
Do not treat this like SCCM or any other non-MAC admin tool. JAMF is best used out of the box, modify sparingly.

    Government Administration

Easy, effective, and robust!

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
Extremely versatile yet simple and focused.
What do you dislike about the product?
The latest upgrade including MySQL and Java was problematic with a lack of detailed instructions (specifically for MySQL).
What problems is the product solving and how is that benefiting you?
Mac baseline configuration enforcement.
Recommendations to others considering the product:
Review Jamf Pro against it's competitors and you'll find it's the most robust and focused solution for Mac management.

    Packaging and Containers

Makes management a breeze

  • October 08, 2019
  • Review verified by G2

What do you like best about the product?
I can easily push out software or updates to all the computers in my org quickly, as well as quickly get info on everything. It’s very intuitive as well, I’m relatively new to Jamf but was able to pick it up quickly.
What do you dislike about the product?
The main dislike (Not really Jamf’s fault) is when anything has to be pushed, like a config profile, there’s not really a way to see the status, it’s just completed or done.
What problems is the product solving and how is that benefiting you?
Able to quickly push out updates, and also easily allow updates on a user schedule using deferments, so we can do updates without getting in the user’s way too much.

    Gail H.

It is a very essential tool to use to administer macs, software deployments and OS upgrades.

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
I like being able to push out zero day updates to the computers in my environment. I also like writing scripts to be run with the updates to get the update just the way i like it. I just got Code 42 to work in our environment! I'm so excited!!
What do you dislike about the product?
The only downside is some of the platform isn't very intuitive. Like to look at inventory you have to click many times to get the results you want to look at and some of the tabs aren't where you would expect them.
What problems is the product solving and how is that benefiting you?
Trying to deploy a white listed piece of software and then not realizing i need to upgrade their os in order for it to work.
Recommendations to others considering the product:
It is a great addition to our administrative management of our mac computers.

    Higher Education

Mac mgmt gods

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
The product is super intuitive. Processes are easy to create and deploy and same os to be said about creating smart and static groups.
What do you dislike about the product?
Each new release is a learning curve. Sometimes Global settings options are rearranged and it takes a minute to figure out.
What problems is the product solving and how is that benefiting you?
Lab mgmt, software pushes and patching, fleet compliance
Recommendations to others considering the product:
Do it, theyre the best solution on the market.

    Education Management

jamf is the Best!

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
Jamf Pro has been an essential tool to managing our over 10,000 Apple devices. Their service, support, and collaboration on projects has been extraordinary. Jamf is not a vendor to us; they are part of our team.
What do you dislike about the product?
There are no downsides! We are completely happy!
What problems is the product solving and how is that benefiting you?
Whenever we have a question or conern, Jamf typically responds in under 5 minutes and works with us on finding a solution.

    Information Technology and Services

Jamf has brought life into Macs in our Org

  • October 08, 2019
  • Review verified by G2

What do you like best about the product?
Being able to seamlessly push out apps! Having mdm commands and being able to push out commands/scripts from the cloud.
What do you dislike about the product?
Patch management could use some love! As well better set up process...having to schedule and wait for jump start was hard.
What problems is the product solving and how is that benefiting you?
Apps are being installed and updated regularly now.

Being able to manage the computers! No more free reign from our mac users
Recommendations to others considering the product:
Trial it. And you will see the value of it.

    Education Management

Not sure what I would do without it.

  • October 08, 2019
  • Review verified by G2

What do you like best about the product?
It's pretty amazing what jamf does for our district. We have over 9,000 iOS devices, 800 MacOS devices and several TvOS devices and management is easy.
What do you dislike about the product?
The initial time it takes to learn the ins and outs of jamf. The training courses really help for that though.
What problems is the product solving and how is that benefiting you?
Keeping over 9,000 iOS devices and 800 MacOS devices running smoothly with a team of two dedicated to Apple devices. We just enrolled 700 MacBooks over the past few months with just two of us which couldn't have been done without jamf.
Recommendations to others considering the product:
It's expensive, but well worth it. Don't know what I would do without it as a team of two managing almost 10,000 Apple devices.

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