What do you like best about the product?

Jamf has been managing Apple products longer than anyone else on the market. Not only do they have the best Mac Management system, they also have the largest community: Jamf Nation, where you can ask any Apple management question and get answers from people who deal with them everyday.

What do you dislike about the product?

Sometimes the cloud hosted environment can be slow.

What problems is the product solving and how is that benefiting you?

We are managing about 1000 Macs and 12,000 iOS devices at 150 locations. Anything we can do to cut back on trips to a site helps us greatly.

What do you like best about the product?

Jamf Pro is a very powerful and smart MDM Solution. With Extension Attributes and scripts you can form Jamf perfectly into the infrastructure of your company. We used the Jumpstart to get into Jamf and it really helped us understanding how it works.
If you get Problems you can get very qualified help in the Jamf Nation community. One of the best community's i knew and very helpful users.

What do you dislike about the product?

We use Jamf for about 1,5 years from now and im really sorry... no big dislike till now :)

What problems is the product solving and how is that benefiting you?

We encrypt our whole macOS fleet with the help of Jamf Pro and got a central storage for all the recovery Keys.

What do you like best about the product?

I have been using JAMF Software for almost 10 years now. I led districts deploying full one to one device rollouts of MacBooks and iPads back to the days before there even was a product called a MacBook Air and iPads were still very new. I have seen the struggles and rewards of one to one deployments and JAMF has been there every step of the way. As the years have gone by and I continued using JAMF, I watched as it grew in popularity and reliability. Through it all I can honestly say that the company and the product are strong factors in why I have stayed in Mac Administration as many years as I have.

The product itself gets better year by year. In the early days there were some shaky deployment times and bugs, but they have always been quick to patch and offer top level support for any issues that we faced. Nowadays JAMF is day one support and deployment ready. When managing over 6,000 Apple products across 11 sites that is a must! Users want the latest and greatest from Apple, and JAMF makes sure we can offer that but also keep machines compliant and secure with day 1 compatibility. Speaking of compliance, JAMF gives us all the tools we need to make sure our devices are locked down and can only be used by the users we assign them to. We also have all the tools needed to keep their data safe and secure. And if a device goes missing, we can use the toolset in JAMF to lock, locate and recover the device. I honestly cannot say enough positive things about this product and company. The size of deployment I have been able to deploy and refresh yearly would have simply been impossible without JAMF. There maybe other MDM solutions out there, but none of them have the full feature set that JAMF gives me to keep my endusers and machines in a happy state.

JAMF is more than a product though. It’s a family of Mac Admins who love Apple. JAMF is both the company employees and their customers together. We all support each other through the community forum called JAMF Nation. Users can offer tips and support to one another, report bugs or concerns and simply geek out about Apple administration. JAMF employees also join in there and connect in ways I have not seen other companies do. They even have a site called JAMF Heroes that allow employees and customers to connect even more deeply in an almost Facebook kind of fashion while keeping it focused, fun and professional. Calling support is also a win as I have always gotten top level support and my issues or concerns resolved quickly and efficiently.

In closing, JAMF is more than a product or company. It is a family and is simply a must for anyone who has Apple devices in their organization and wants them to be safe and secure. 10/10

What do you dislike about the product?

Well, I guess if I had to say something, I do not like the fact that they took away dedicated support techs by customer. Years ago you had a tech that you can reach out to consistently for issues. Now you get a new person every call. I understand the need for the change but it was nice speaking to that one personal who knew you and your environment well.

What problems is the product solving and how is that benefiting you?

I’m solving the issue of trying to manage 6,000+ devices with a handful of people. That is also the benefit, as you can achieve support for large amounts of devices with limited staff.

Recommendations to others considering the product:

If you are unsure if it's the correct fit for you, reach out to the company and sit in on the many webinars that they host.

What do you like best about the product?

zero touch deployment workflows which make my job easier

What do you dislike about the product?

Ongoing patch management could be better

What problems is the product solving and how is that benefiting you?

Deployment and GDPR compliance while making the experience simple for the end user. It’ enables you to empower the user while ticking all compliance boxes

What do you like best about the product?

Jamf Pro is the most power and flexible management tool. If it is not already capable of doing what you want, you can add in a extension attribute or scrip to make it do exatly what you need. If you not sure how its done the Jamf Nation community is in full force ready and willing to help.

What do you dislike about the product?

The patch management for me is the only weak point. It does keeping software up-to-date on your Mac but it could be slicker.

What problems is the product solving and how is that benefiting you?

Self Service is our power app, helps our users feel enpowered. Jamf has helped us do exactly that.

Recommendations to others considering the product:

Jamf Pro offers the best "out of box" experiences in my opinion. Official training is always a good idea, having someone on staff certified help drive the way.

What do you like best about the product?

So far so good. Nice venue and nice people

What do you dislike about the product?

Unless you have an iphone you cant download the jamf roadshow app

What problems is the product solving and how is that benefiting you?

It is just being implemented

What do you like best about the product?

Zero-day support for Apple’s new releases is a huge bonus as it allows for a user-centric IT policy.

Like any complex software, there are occasional bugs. The team works hard to ensure that bugs are quickly resolved, however, and they are great at helping to mitigate, remedy and resolve any issues that may have arisen in your environment as a result.

What do you dislike about the product?

JAMF Pro’s pricing can sometimes be hard to justify, given the availability of cheaper and even free alternatives. It would be nice to see a JAMF move to a one-price for infinite devices payment structure, like that of a service like Basecamp.

What problems is the product solving and how is that benefiting you?

JAMF Pro’s Self Service apps for Mac and iOS have substantially reduced support calls to our IT team. Users are empowered to make decisions about their own devices. This frees up the IT team to focus on the ongoing project-focused aspect of their roles, improving the business environment overall.

What do you like best about the product?

The fact that the registration of assets and the availability of apps are user friendly to use and install

What do you dislike about the product?

Nothing about JAMF Pro its very user friendly to use.

What problems is the product solving and how is that benefiting you?

All MAC installs and Asset Registration remotely

What do you like best about the product?

Data and facts in a single source, easy integration with SNow.

What do you dislike about the product?

My Apple Engineers rave about this platform. I can't say they indicate dislikes. From a leadership perspective, the one thing I dislike is the need to have two different solutions, one for our IOS/MAC OS and another for all other operating systems/end point.

What problems is the product solving and how is that benefiting you?

Device management, software patching, integrates into our zero touch platform for all Mac OS and IOS devices.

What do you like best about the product?

If Apple allows you do do it, you can do it with jamf. Some MDMs only allow you do do certain things, but with jamf you know you're getting it all. If you can't do it with jamf, its not possible.

What do you dislike about the product?

The company is growing at an extremely rapid pace right now and with that there are some growing pains. Support is working to improve, but its hard to keep up when adding new staff. There have been a lot of new acquisitions and people shifted from one place to another.

What problems is the product solving and how is that benefiting you?

We work in education and manage devices for students and staff. We restrict functions on devices due to age, for discipline consequences, etc. We can do this from our desks, which saves time and allows us to be more productive.

Recommendations to others considering the product:

It is a very comprehensive MDM; if you're looking for just iOS management it may be overkill. If you're looking for macOS, this is the gold standard.