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JAMF Pro
What do you like best about the product?
The ease of use is the most appealing regarding JAMF Pro. I have had the opportunity to test a few MDM Platforms before sinking my teeth into JAMF Pro and it's truly the best in an, otherwise, specific market.
What do you dislike about the product?
Some unexplainable bugs and quirks in-platform that have not been able to be addressed by support.
What problems is the product solving and how is that benefiting you?
Mobile device management and device uniformity. Total time spent touching a device has been drastically reduced.
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Jamf Pro is the Best Tool for Macs
What do you like best about the product?
The best thing about Jamf Pro is how they constantly keep up with Apple's changing ecosystem and features. They constantly provide updates that allow us to manage all the latest functionality from Apple.
What do you dislike about the product?
One of the things that has been a pain point is the clunkiness of the web interface and the lack of UX changes to the web interface as more features have been added as well as to their Jamf Pro application suite.
What problems is the product solving and how is that benefiting you?
This tool has given us unparalleled control over patch management, onboarding and deployment, and meeting security requirements of our institution. When a software changes or a patch needs to be deployed, we are able to react quickly using Jamf Pro to scope and deploy these using granular controls.
I love the patching and it's tie in with Microsoft. Makes managing all devices easier.
What do you like best about the product?
Management of Apple products, ability to remote into machines throughout the country, patch management, ease of use and the general ease to teach people how to leverage jamf pro.
What do you dislike about the product?
Using Apple products. Only being able to run JAMF Pro on an OS machine and not having the ability to run it from a Windows machine too makes things difficult. It would be nice if there was a happy medium.
What problems is the product solving and how is that benefiting you?
asset management, printer deployments, security updates, application updates, application installations, remote controls and patch management.
Jamf Pro makes my life easy
What do you like best about the product?
My organization deploys Macs using DEP, and Jamf Pro makes this deployment possible. My users can open the box to their new Apple product, and be using it in moments due to Jamf's hard work.
What do you dislike about the product?
I'm not too wild about the nuances with DEP, and some bugs in downloading VPP apps, but Jamf's support is great at resolving issues in a timely manner.
What problems is the product solving and how is that benefiting you?
Jamf allows me to deploy Macs easier and faster than other solutions.
Jamf Pro is AMAZING!
What do you like best about the product?
SELF SERVICE app is the best thing since moving to Macintosh OS in our school! This allows our IT department more time to work on more pressing matters since our teachers/staff/students can go get the apps they need asap using Self Service.
What do you dislike about the product?
It is hard to say anything bad about Jamf. Their support specialists are the best! They are always there to support us. The only thing I would say needs to be better is the price of the classes they offer. It is very expensive, but I feel is the best way to understand how to use the product to the fullest.
What problems is the product solving and how is that benefiting you?
Mobile Device Management! I can manage 600+ devices seamlessly using Jamf Pro. There are so many benefits including Self Service and DEP (Device Enrollment Program) PreStage Enrollment. The DEP PreStage Enrollment allows use to distribute computers without imaging. Zero touch enrollment! It is amazing!!! This saves so much time and energy.
Recommendations to others considering the product:
Go to the classes offered by Jamf Pro. Helps understand how to use the product.
There's A Reason Jamf Pro is the Standard for Mac and iOS Management
What do you like best about the product?
Jamf Pro is easy to use, yet extensible and flexible. It makes it easy to manage 10-10,000 devices! Most importantly, Jamf Pro was/is developed with Apple products, and for Apple products. Jamf doesn't spread itself too thin trying to make sure that they can support every OS and product under the sun. This specialization has helped ensure that Jamf offers zero-day support for new releases.
What do you dislike about the product?
While Jamf Pro's learning curve isn't steep, it can be a little daunting to wrap your head around what it offers. Also, the start-up isn't exactly 'turn-key'. You'll need the Jamf Jump-start.
What problems is the product solving and how is that benefiting you?
We're managing thousands of Macs, (and some iPads as well) across five continents, with a small staff! What we're realizing is that our Windows management, which has long been seen as the 'leader' in terms of device management is just catching up to what we've been doing with Jamf Pro.
Recommendations to others considering the product:
I'm not saying that Jamf Pro is expensive, but look for more than price when looking at a MDM solution. Also, IMO, Jamf Pro is also the one solution that's the most tightly integrated with Apple.
JAMF Pro
What do you like best about the product?
JAMF Pro has great capabilities for managing Mac's. The amount of customization and features JAMF provides is amazing. JAMF is intuitive and makes the management of Mac systems easier, more straightforward, and more secure than other products.
What do you dislike about the product?
I dislike how long it sometimes takes for new features necessary to keep up with Apple changes. An example of this is when 10.12.4 was released, the brtool was changed and JAMF has not updated their software to allow for easier OS upgrades, and workaround methods have to be utilized.
What problems is the product solving and how is that benefiting you?
I image Mac's, manage and update software, and control security settings. I've come to value how well JAMF Pro works for enforcing security policies and restrictions across a wide variety of devices.
Simplifying Apple Managment
What do you like best about the product?
Being able to manage MacOS and iOS devices in one spot and zero touch deployment.
What do you dislike about the product?
We have not used it very long but I have not had any problem so far.
What problems is the product solving and how is that benefiting you?
Simple deployment and management of iOS, and management/software deployment and updates to MacOS
Don't look beyond what is truly a best in class product.
What do you like best about the product?
I have been using Jamf products for years. As time has gone by, the evolutionary experience is evident, year after year. What makes it special? The people of Jamf. I have had nothing but positive experiences with the people from Jamf. Additionally, the customers have direct input to product development. We offer guidance on what features are important for us and Jamf works to develop around this customer focused environment. It's like having a programmer on your side when needing improvements made. Do all feature requests make it? Absolutely not. There are way too many requests, but we have the ability to vote up the most critical of them that we need. Jamf responds and helps us do our jobs more efficiently every day.
What do you dislike about the product?
Because there are a million ways to perform a single function within the technology sector, we can often lead ourselves down a dark rabbit hole only to find more issues. Jamf is no different. While Jamf tends to leave the entire structure open for us to develop our own workflows, this can cause confusion for the casual or new user. There is no set way to do one thing. There are multiple ways to accomplish many of the tasks.
What problems is the product solving and how is that benefiting you?
With JAMF Pro, we are deploying applications, managing security and also ensuring our deployments are consistent and they work. We can quickly respond to our end users which is why I am here to begin with. I need tools that help me perform the magic that makes the end user feel I am a guide by their side.
Recommendations to others considering the product:
When reviewing and looking at other products, remember, many are trying to be the end all solution for all products. My analogy is this. When it comes to cars, there are a lot of repair shops that can keep cars running. When it comes to specific products for specific cars, like a BMW, you would most likely take the car to a BMW shop. Why? Because they know it inside and out. Jamf is similar. They know Apple and that is what they specialize in. If you have a need to manage and support Apple, then look no further.
Never disappointed
What do you like best about the product?
Seamless Apple management in one location.
What do you dislike about the product?
Hard question to answer, because it's not a dislike. When issues in my environment appear and I can not solve them, jamfnation is where I turn. It would be nice to clean up the discussion board so that when new questions are asked they are not over crowded by duplicates.
What problems is the product solving and how is that benefiting you?
Walking the tightrope of MacOS management and iOS management with hundreds of policies and configurations as well as hundreds of Mobile Apps/Configuration Profiles deployed to thousands of devices.
Recommendations to others considering the product:
If you are in a full Apple environment you won't find a better product.
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