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Jamf Pro

Jamf | 1

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External reviews

1,618 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Financial Services

Great MDM with a few areas for improvement

  • June 13, 2023
  • Review verified by G2

What do you like best about the product?
Jamf Pro provides a robust solution that allows us to do minimal touch onboarding through a combination of Prestage enrolments, policies, and profiles. It allows us to keep both the OS's current, and centrally deploy apps
What do you dislike about the product?
Areas that Jamf Pro could improve upon would be the Jamf App Catalog. Currently, it has a limitation of not being able to deploy apps to specific machines. It is either specific groups or the entire organization. There also isn't a way to exclude specific devices. It is a big limit over the Mac Store Apps.

With regards to mappings, it would be helpful to have a "Division" mapping within Jamf Pro so we don't have to sacrifice another field, like "Room"
What problems is the product solving and how is that benefiting you?
Jamf Pro helps us solve keeping the OS updated and the deployment of apps. It also helps to offboard users through the use of Remote Management commands securely. Jamf Pro also enables us to securely manage BYOB and corporate mobile devices.


    Rihards P.

Home run solution for managing Apple devices

  • June 09, 2023
  • Review verified by G2

What do you like best about the product?
Jamf Pro provides the toolkit to manage Apple devices on any level - from deploying and patching applications to system updates to configuring launch daemons to affect system behavior in a way that brings the best possible experience to macOS and iOS users
What do you dislike about the product?
Sometimes requested features get implemented later than originally anticipated
What problems is the product solving and how is that benefiting you?
Keeping the Apple device environment up to date, secure and properly configured to give the users the best managed experience
Our journey with Jamf is a success story with more and more people who decided to use a Mac as their system of choice, enroll their devices to our Jamf environment - amount of security notifications caused by outdated application versions and not supported operating system builds has went down dramatically over the years


    Shobana S.

It's a amazing tool to manage Mac devices in enterprise level

  • June 09, 2023
  • Review provided by G2

What do you like best about the product?
The GUI, ease of searching setting and devices, extension attributes
What do you dislike about the product?
Nothing as of now. The features are good and easy to use.
What problems is the product solving and how is that benefiting you?
It's handling, Managing Mac os paches, upgrades and application paches and also control Mac os settings


    Sam L.

Enterprise architect

  • June 09, 2023
  • Review verified by G2

What do you like best about the product?
Jamf Pro is a very versatile platform relying on industry standards like rest api to allow integration and automation with literally anything!

Jamf is always at the leading edge when it comes to keeping up with apples ever changing ecosystem.
What do you dislike about the product?
The lack of out of the box configuration for things like security baselines is probably something I would like to see addressed. However jamf allows you to create baselines and policies manually. There's a bit of a learning curve.
What problems is the product solving and how is that benefiting you?
Jamf is allowing us to manage our fleet of macOS, iPadOS and iOS devices. And allowing us to automate on boarding/off boarding. We also use jamf to manage our inventory and have automations for various other tasks including security and compliance baselines.


    Marketing and Advertising

Jamf Pro? More like Jawesome Pro

  • June 07, 2023
  • Review verified by G2

What do you like best about the product?
Jamf Pro is by far the easiest MDM solution to learn. Their provided documentation is next level compared to their competitors (InTune documentation, am I right?). The feature set is diverse and updated consistently. I love being able to manage FileVault keys directly from device profiles! I've been lucky enough to take two of their training courses which were fabulous experiences! The instructor lead training was worth the program's cost, and I highly recommend starting at Jamf 100. Jamf 100 is self-paced and gives you the very basics of not just Jamf but also Apple devices. Jamf 200/300/400 are instructor-led and worth the time, especially if your companies will buy Jamf's training pass or get you an individual pass for the class.
What do you dislike about the product?
While the support team is uh-maz-ing there is definitely room to grow in how you reach the support team. My biggest piece of advice is bookmark the contact us support page as there's no easy way to access your tickets or create a new one from your instance. Like all MDM's you do encounter random bugs, but I will say the support team has always been very helpful in documenting these bugs and helping us come up with work arounds until they're fixed.
What problems is the product solving and how is that benefiting you?
Jamf binary is great! It truly makes managing makes significantly easier than any other solutions I've used in the past. Our efficiency increased dramatically after we were able to properly organize our instance. I highly encourage you to follow best practices Jamf recommends when creating new payloads as it can be a life saver when troubleshooting errors.


    Publishing

Simply Amazing

  • June 07, 2023
  • Review verified by G2

What do you like best about the product?
It helps me do my job more efficiently than ever before
What do you dislike about the product?
Sometimes patching can be a little convoluted
What problems is the product solving and how is that benefiting you?
Keeping our Mac estate compliant


    David K.

Jamf Pro growth

  • June 07, 2023
  • Review verified by G2

What do you like best about the product?
The easy way to manage all kinds of Apple devices and definitely the focus on the security theme.
What do you dislike about the product?
It is sometimes difficult to get the right support tier for our problems.
What problems is the product solving and how is that benefiting you?
Jamf saves us a lot of time with the zero touch enrollment


    Management Consulting

Great and robust tool for MDM management

  • May 23, 2023
  • Review verified by G2

What do you like best about the product?
I like the performance of the tool most of the time. Compared to other MDM solutions I had the opportunity to use. Easy of use and logical interface are also a huge plus.
What do you dislike about the product?
I'm relatively new to the role, but I already can see that Jamf Pro is missing some essential features, and admins like me are required to use open-source projects (dep notify, IBM notifier and etc)
What problems is the product solving and how is that benefiting you?
Well, we do have a relatively large fleet of the devices and it allows us to control enrollment process, default budle of the applications, restrictions, blocked software and etc. Basically we are using all the features related to macOS management.


    Higher Education

Jamf Pro provides a reliable management platform for Apple Products.

  • May 22, 2023
  • Review verified by G2

What do you like best about the product?
Self Service saves employees and IT support staff time.
What do you dislike about the product?
Some of the UI idiosyncracies can be a little annoying.

• No search field for packages,
• Can't select more than one package at a time when adding to a policy.
• Adding many computers to PreStage enrolment can be super tedious. Allow shift+ click to select multiple computers.
What problems is the product solving and how is that benefiting you?
LAPS via Jamf Connect and Jamf Pro will better secure our environment.


    Higher Education

Leader in Apple MDM

  • May 22, 2023
  • Review verified by G2

What do you like best about the product?
Jamf is not only a great MDM but is also making moves in the Apple security realm, hopefully creating the premier management and security product.
What do you dislike about the product?
Some of the UI in Jamf Pro is a bit dated and needs to be updated to the same standard as newer features.
What problems is the product solving and how is that benefiting you?
Jamf allows a relatively small group of administrators to manage, patch, and secure a large fleet of Mac devices relatively easily.