Jamf Pro makes deployment easy
What do you like best about the product?
Jamf allows me to deploy to many users at scale. It is easy to use, and integrates well with our office's workflow.
What do you dislike about the product?
It can occasionally be difficult to hear back about any issues in a timely manner.
What problems is the product solving and how is that benefiting you?
Allows us to quickly deploy machines to users with minimal touch points. We are assured that the devices have the same software and setup on each laptop.
JAMF Use Case
What do you like best about the product?
effectively manage and secure Apple devices, including inventory management, device enrollment, security policies, and application management
What do you dislike about the product?
it doesn't not have a feature where we can connect to other platforms like windows and Linux
What problems is the product solving and how is that benefiting you?
Jamf Pro is a comprehensive Apple device management platform designed for IT administrators to manage and secure macOS, iOS, iPadOS, and tvOS devices.
Enhances user experience with seamless onboarding and customization features
What is our primary use case?
In India, most enterprise customers who adopt Apple as a platform prefer Jamf Pro as a solution. It offers a wide range of features and user productivity solutions, including Jamf Connect and Jamf Protect.
Many enterprises use it to manage their Apple fleets, especially those who are premium customers and can afford the price.
How has it helped my organization?
Enterprises prefer Jamf as it enhances the user experience, especially during onboarding. For instance, branding and customization features allow organizations to centralize messaging and even play videos with CEO messages on the login window, providing a seamless experience for employees.
What is most valuable?
One valuable feature of Jamf Pro is Jamf Connect, which helps synchronize passwords from Active Directory to Mac. Another is customization and branding, which are crucial in the enterprise space, helping organizations deploy their vision on Apple devices.
What needs improvement?
Jamf Pro should be standardized into one MDM product to make it more affordable and accessible. The App packaging process is time-consuming and could be improved. Additionally, the user interface is somewhat complex for first-time users, and streamlining it could enhance the overall experience.
For how long have I used the solution?
I have been working with Jamf Pro for four to five years.
What do I think about the stability of the solution?
Stability is excellent. I would rate it ten out of ten.
What do I think about the scalability of the solution?
Scalability is also excellent. I would rate it ten out of ten.
How are customer service and support?
Once the solution is deployed and purchased, Jamf provides good support. I would rate their support nine out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Many customers already using Intune to manage their Windows infrastructure are open to exploring Mac management using Intune as well.
How was the initial setup?
The setup process is simple. However, having three different products like Jamf Pro, Connect, and Protect can complicate license activation. A centralized activation process would improve the experience.
What about the implementation team?
Many partners sell the solution and move on, offering limited resources for ongoing support, which impacts the activation and deployment experience.
What's my experience with pricing, setup cost, and licensing?
Jamf Pro is considered a premium solution, and pricing can be a significant factor, especially in price-sensitive markets like India.
Which other solutions did I evaluate?
We have conducted numerous POCs with Intune, which provides a cost-effective alternative bundled with Microsoft's volume licenses.
What other advice do I have?
I recommend Jamf Pro for enterprise customers, but for those already using Intune and looking to evaluate Mac, Intune may be their preferred choice.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Powerful tools, top of the line.
What do you like best about the product?
it is definetly the best MDM for Apple at the moment, with all the features and integrations available
What do you dislike about the product?
they has been staganting a it when it comes to the MDM game. hopefully they are exciting updates that will change the game a bit.
What problems is the product solving and how is that benefiting you?
managing Computer and Updates
A powerful MDM for your Apple devices
What do you like best about the product?
I have been a Windows Desktop Engineer for 6 years before moving to the Apple world. Jamf is powerful and easy to use. It brings you many ways to manage your devices and is up to date with Apple latest releases and MDM capabilities.
The support team is always quick to react when we have inquiries.
What do you dislike about the product?
Some configuration profiles are dating and they are not easy to use / require some workaround to get what we want from them.
What problems is the product solving and how is that benefiting you?
We are a full remote company so Jamf helps us manage all our devices around de world.
JAMF has great and responsive support
What do you like best about the product?
Management of Mobile device with specific settings to be applied to mobile endpoints provides better peace of mind issuing devices
What do you dislike about the product?
the learning curve compared to other MDM platforms. The management of the certs in general can be a headache
What problems is the product solving and how is that benefiting you?
enforcing security policies on phones, provides enchancement to cybersecurity posture
System Engineer
What do you like best about the product?
Seamless ability to manage and secure Apple devices at scale while ensuring a positive user experience. Whether you're working in an enterprise, educational setting, or any organization
What do you dislike about the product?
Deploying Jamf Pro and integrating it into existing infrastructure can take significant time and resources and steep learning curve to do it
What problems is the product solving and how is that benefiting you?
Jamf Pro is like the air traffic controller for all your Apple devices—keeping everything in sync, secure, and ready for takeoff. Imagine juggling dozens, hundreds, or even thousands of Macs, iPads, and iPhones, each with its own unique settings, apps, and security requirements. Without Jamf Pro, that would feel like trying to pilot a plane without a dashboard.
Solid Apple MDM tool
What do you like best about the product?
That it uses Push to deliver payloads to target devices, makes management much easier to enjoy.
The support is usually very quick to respond and knowledgable.
What do you dislike about the product?
Some things, like the intune/entra integration does not work without user interaction. Lack to Platform SSO with Entra.
What problems is the product solving and how is that benefiting you?
Jamf Pro along with Jamf connect solves the issue of users having to have two separate accounts on corporate devices, that alone makes it worth the investment.
Great tool for small to large schools
What do you like best about the product?
Previously there was free training and a change to test your knowledge, this assisted in being able to learn how to use Jamf in our schools.
What do you dislike about the product?
Functionality to be able to re-enrol a device if ithe MDM is no longer talking to the device (iOS and macOS).
What problems is the product solving and how is that benefiting you?
Managing devices from enrolment to pushing out apps.
JAMF Pro macOS Management
What do you like best about the product?
It works exceptionally well with macOS, iOS, and iPadOS, providing tools that are tailored to the specific needs of Apple devices, making device management, deployment, and security much easier.
Despite its powerful IT tools, Jamf Pro is designed with the end-user experience in mind. Features like zero-touch deployment allow new devices to be configured and ready to use right out of the box, enhancing the overall user experience.Whether you're managing a small number of devices or a large fleet, Jamf Pro scales effectively. It’s suitable for organizations of all sizes, from small businesses to large enterprises, and it grows with your needs.
Jamf Pro has a strong community of users and a wealth of resources, including documentation, forums, and dedicated support. This community aspect makes it easier to troubleshoot issues, share best practices, and stay updated on new features.
What do you dislike about the product?
Patch Management - Being unable to upgrade an application from a different version e.g 23 to 24.
What problems is the product solving and how is that benefiting you?
Problem: While Intune provides a broad range of device management capabilities, it can sometimes fall short in addressing the unique requirements of Apple devices. Features like macOS-specific updates, configuration profiles, and nuanced security settings might not be as granular or tailored in Intune.
Solution: Jamf Pro excels in managing Apple devices by offering deep integration with macOS, iOS, and iPadOS. It provides specific tools and configurations that are optimized for Apple devices, ensuring a more seamless and efficient management experience.
Problem: Deploying Apple devices with Intune can be cumbersome, particularly when dealing with zero-touch deployment or integrating with Apple School Manager or Apple Business Manager.
Solution: Jamf Pro simplifies the deployment process with features like zero-touch deployment, where devices can be automatically configured and ready to use out of the box. This greatly reduces the setup time and complexity, especially when deploying large numbers of devices.
Problem: Intune may require more manual intervention for tasks such as software updates, patch management, and configuration changes on Apple devices.
Solution: Jamf Pro automates these tasks efficiently. For instance, automated patch management ensures that devices are always up to date with the latest software, reducing security vulnerabilities and the burden on IT staff.
Improved IT Efficiency: Automation of routine tasks, such as software updates and device configurations, frees up IT resources to focus on more strategic initiatives.
Enhanced Device Security: Jamf Pro’s advanced security features ensure that Apple devices are secure, compliant, and up-to-date, reducing the risk of breaches and vulnerabilities.
Seamless Integration: Jamf Pro’s seamless integration with Apple services (e.g., Apple Business Manager) and its ability to work alongside other IT tools enhance the overall IT infrastructure's efficiency.
