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Jamf Pro

Jamf | 1

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External reviews

1,876 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Hobie H.

Powerful, but easy to use

  • September 23, 2022
  • Review verified by G2

What do you like best about the product?
JAMF Pro is easy to get started with basic policies and just infinitely flexible to really get granular with how you want to build out your mobile device management experience. Reporting in JAMF is one of the best features, as is the same-day support for new operating systems. The hosted version of JAMF Pro is very solid and I cannot think of any real downtime we've had with it. Deploying apps are a breeze, especially with the App Store and building out policies is dare I say fun and useful.
What do you dislike about the product?
Jamf Pro can be a little difficult to set up the first time. There is required training and onboarding that you must do. I wish it was more of an appliance when getting it set up like Apple Business Essentials. I wish the JAMF Apps that they host supported more than just 1x smart group at this time
What problems is the product solving and how is that benefiting you?
JAMF Pro helps us to inventory, track, manage, patch, and secure our Apple devices at my college. Not having to be on our internal network is great because it allows us to meet people where they are in life with technology and use it to improve their experience.


    Dave P.

Great product

  • September 22, 2022
  • Review verified by G2

What do you like best about the product?
Makes managing 4000 iPads easy and cost effective.
What do you dislike about the product?
I wish it was easier to do Home Screen layouts
What problems is the product solving and how is that benefiting you?
Managing a fairly large fleet of iPads and MacBook Airs


    Fabricio G.

Great solution to manage my macOS fleet

  • September 22, 2022
  • Review verified by G2

What do you like best about the product?
It's pretty quick to deploy an application using Jamf once you get the hang of it. I like how fast the Self-Service Center updates as well as the configuration profile deployment.
What do you dislike about the product?
The documentation should have more hands-on examples. I would be extremely happy if would be possible to download a package once you have uploaded it to Jamf, ti should have that option.
What problems is the product solving and how is that benefiting you?
The problem of having different macOS versions. With Jamf I was able to upgrade 97% of our Mac fleet to Monterey. Also, with Jamf, I am able to deploy software using a process as consistent as the one I use on the Windows side.


    Emilio S.

JAMF Pro

  • September 22, 2022
  • Review verified by G2

What do you like best about the product?
Very user-friendly and great support from the team.
What do you dislike about the product?
No in-person classes for JAMF200. I learn more in person.
What problems is the product solving and how is that benefiting you?
I have a ticket with Jamf about Apple IDs not showing as active.


    Primary/Secondary Education

Helpful in Deploying Macs

  • September 22, 2022
  • Review verified by G2

What do you like best about the product?
Jamf makes imaging and deploying devices quick and efficient. The versatilaty of Jamf to customize it to our organization. We have not looked at any other competitors because we already had a Jamf instance.
What do you dislike about the product?
My lack of knowledge in all that Jamf can do. Jamf has a lot of capabilities that we have not tapped into yet. We are still learning about all it has to offer. Thank you
What problems is the product solving and how is that benefiting you?
Deploying Macs quickly and efficiently. Jamf helps us be more productive with fewer people. We save a lot of time and clock hours utilizing Jamf. Our performance has increase.


    Primary/Secondary Education

JAMF Pro is an extremely powerful macOS management system!

  • September 22, 2022
  • Review verified by G2

What do you like best about the product?
It makes life easier for Apple IT administrators (easy to utilize and has abundant resources available). Our users appreciate having the Self Service portal. Thank you!
What do you dislike about the product?
At this time, I haven't found any downsides to utilizing JAMF beyond cost. As a technology department, we are responsible for being good stewards of district funds, and costs can be prohibitive.
What problems is the product solving and how is that benefiting you?
It was a simplified device management system that allowed our users to intuitively access apps, printers, etc. It has been a huge time saver for us. Performance has increased!


    Higher Education

When comparing several Mac Management solutions it stood out from the rest.

  • September 22, 2022
  • Review verified by G2

What do you like best about the product?
It was easy to use, and as a Windows SCCM user, I found it easy to pick up and get started with. We chose this solution because compared to Parallels or SCCM it was going to be much easier to manage. The Patch management feature is excellent - we like how we can see the versioning and deploy certain patches to certain people.
What do you dislike about the product?
Sometimes we find that processes fail on machines that are all the same. For example, in a lab situation where all the hardware/software versions are the same, 20 machines will work fine and 8 will fail. It is beyond frustrating to try and troubleshoot these situations.
What problems is the product solving and how is that benefiting you?
Initially, our Macs were spread all over, and we had no idea what was out there. All users were administrators of their computers. Jamf Pro allowed us to set up everyone as standard users and enable a process to request admin access, thus improving security. It also allowed us to create an inventory of the Macs on our network. It also allowed us to manage the Macs, which we never could do before.


    Jenny G.

Jamf Pro is the way,

  • September 22, 2022
  • Review verified by G2

What do you like best about the product?
Jamf Pro provides a stable platform to maintain our Apple products
What do you dislike about the product?
The inability to see what static and smart groups are assigned to which policy or configuration profile.
What problems is the product solving and how is that benefiting you?
It is providing management of Macbooks and iMacs within our district that we didn't have control over.
By using process and flow of policies we are seeing much more productivity within the field.


    Nick M.

Jamf Pro is th

  • September 22, 2022
  • Review verified by G2

What do you like best about the product?
Jamf Pro makes Apple Enterprise management easier. Being able to deploy zero-touch deployment is a fantastic experience for IT and employees. Jamf is continually adding features to Jamf Pro, making it the best product on the market. My favorite new feature is the Jamf App Catalog, which makes patch management effortless and automated.
What do you dislike about the product?
Jamf Pro requires an extensive setup, which makes it the most robust product on the market, but it can also take quite a bit of time to set up your policies, configuration profiles, smart groups, etc.
What problems is the product solving and how is that benefiting you?
Jamf Pro assists us with zero-touch deployment in a remote working world by taking a process that would take days and cutting it down to minutes. Jamf Pro automates patch management and updates for us. Jamf Pro helps us stay in compliance with audits.


    Higher Education

JAMF Pro, a powerful tool that allows an organization to maintain a managed Apple environment.

  • September 22, 2022
  • Review provided by G2

What do you like best about the product?
The ability to maintain a managed Apple endpoint environment.
What do you dislike about the product?
There are a few things that I wish that JAMF Pro would implement, but we will see what is new in this coming up JNUC.
What problems is the product solving and how is that benefiting you?
At the moment, JAMF Pro is improving and upgrading the tool as some are not directly benefiting my organization I hope that this will provide my group with new ideas.