I use Jamf Pro primarily for managing Apple devices in our organization, focusing on both shared and one-to-one iPads in classrooms. We utilize it to deploy apps and handle updates, although we faced challenges due to the previous technician's Band-Aid approach, resulting in a majority of iPads running outdated iOS versions.
Jamf Pro
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Jamf Connect + Jamf Pro easy to use
What do you like best about the product?
after a few issues (no experience) while starting with jamf connect i find, that jamf connect is relativ easy to configure and use. We are using jamf connect since almost 3 years (i think) and i started with it after a few months of our jamf pro journey :)
its really easy to update (not the built in update mechanism)
Its really good maintained from jamf
a lot of possibilitys.
It was relativ easy to implement in jamf and azure as well.
configure jamf connect in jamf pro gui.
guides from jamf are very good and helpfull
its really easy to update (not the built in update mechanism)
Its really good maintained from jamf
a lot of possibilitys.
It was relativ easy to implement in jamf and azure as well.
configure jamf connect in jamf pro gui.
guides from jamf are very good and helpfull
What do you dislike about the product?
maybe such a lot of updates in short time
some bugs in the jamf connect configuration app (I havent used it now for maybe 1.5 years)
some bugs in the jamf connect configuration app (I havent used it now for maybe 1.5 years)
What problems is the product solving and how is that benefiting you?
Enrollment issues with user creation.
Changing passwords on mac.
The biggest benefit for us is the time saver in many aspects. So time is money and more time for me to do other things as explain the user how they should create the user account on the macbook
Changing passwords on mac.
The biggest benefit for us is the time saver in many aspects. So time is money and more time for me to do other things as explain the user how they should create the user account on the macbook
Enhances our device management capabilities and provides a powerful and user-friendly solution for our organization
What is our primary use case?
What is most valuable?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to remotely manage and disable devices. This has been crucial when dealing with misplaced iPads or addressing security concerns. Additionally, the app library is a powerful tool, and we are exploring ways to make it more accessible for teachers to select curated apps. The classroom feature stands out, allowing us to push content to iPads and monitor student activities.
What needs improvement?
There is room for improvement with Jamf Pro, especially regarding updates. After a recent update, all app icons disappeared on iPads, requiring a manual refresh for each device. This affected system apps like Safari and Mail. This isn't the first time such issues occurred and it raised concerns about the update process and communication.
For how long have I used the solution?
I have been working with Jamf Pro for almost nine years.
What do I think about the stability of the solution?
I have not had any issues with Jamf Pro's stability.
What do I think about the scalability of the solution?
Jamf Pro is currently managing approximately 1,400 devices for us.
How was the initial setup?
The installation process for iOS updates with Jamf Pro can be challenging. Upgrading from version 12 to 13, 13 to 14, and so on must be done in one go, taking hours and requiring a teacher's oversight to prevent issues. Pushing large updates increases the chance of errors, and iPads need to be at least 50% charged. Breaking updates into smaller chunks would be more practical for our over 800 iPads. Additionally, updating individual devices rather than the whole organization would offer more flexibility.
What other advice do I have?
Jamf's reporting and inventory management features have been crucial in compliance and auditing processes. Particularly, for our school's replacement plan mandated by the law, the ability to easily identify and document every iPad and iPhone in our inventory was crucial. Jamf made the process seamless by allowing us to extract the necessary data, customize it in Excel, and present a comprehensive snapshot for each school.
For new Jamf users, my advice is to prioritize training, breaking it down into manageable chunks to absorb information effectively. Before purchasing, focus on initial installation, app management, and system configurations. Recognize the importance of proactive technicians to ensure a smooth implementation. Be aware that even free apps may require purchasing within Jamf. Understanding options like one-to-one, shared devices, and Jamf Classroom is crucial. Sales pitches are valuable for tech departments, but communication with end-users (teachers and students) is equally important. Overall, I would rate Jamf Pro as a nine out of ten.
Powerful
What do you like best about the product?
It offers extremely high levels of granular control
What do you dislike about the product?
There is a steep learning curve and sometimes requires more advanced skills to leverage the full capabilities
What problems is the product solving and how is that benefiting you?
Allowing us to manage devices across the globe
Jamf Pro
What do you like best about the product?
Jamf Pro helps us manage our iPads and MacBooks. It's so easy to setup and integrates with Apple School Manager so easily. We love their day one support of iOS and MacOS updates. It has all the features we need and then some. Support is always quick to respond and takes care of issues quickly.
What do you dislike about the product?
Not much! It does all the things we need it to.
What problems is the product solving and how is that benefiting you?
Getting apps and policies to our devices.
One place for everything
What do you like best about the product?
Easy to manage Apple Devices in our enviroenment
What do you dislike about the product?
User Interface on Jamf Pro version 11.x.
What problems is the product solving and how is that benefiting you?
Gather End-point informations
Great Software to managed all our Macs
What do you like best about the product?
I like the controls and support, that make my job easier.
What do you dislike about the product?
I dislike unavailable features and waiting.
What problems is the product solving and how is that benefiting you?
keeping everything updated and zero touch deployment.
Effortless Deployment and Configuration
What do you like best about the product?
Outstanding Support and Community, and User-Friendly
What do you dislike about the product?
Its hard to request to increate resources for Jamf Pro server, we normally having issue when the resources of our server are being fully used. Instead of increasing our resource, they normally advised us to do some cleanup
What problems is the product solving and how is that benefiting you?
Device Deployment and Configuration, Security and Compliance and Inventory and Asset Management
Easy to use, powerful, and granular
What do you like best about the product?
I like how scalable Jamf's services are. They're also pretty easy to use
What do you dislike about the product?
Jamf's UI can be organized in a way that overly-encapsulated or less intuitive than ideal
What problems is the product solving and how is that benefiting you?
Jamf Pro solves patch management problems and service deployment, primarily
Couldnt do it without them!
What do you like best about the product?
Jamf pro helps our organization manage over 15k devices! When we need help they are only a phone call away. Support is very quick and knowledgeable.
What do you dislike about the product?
the user interface is a bit cumbersome (getting fixed with jamf 11), The learning curve is somewhat steep but worth it.
What problems is the product solving and how is that benefiting you?
the managing of over 15k devices and alowing us to leverage those tools to distribute an ipad to ever student in our district.
Best MDM solution for all your Apple products.
What do you like best about the product?
What I like best about Jamf Pro is its exceptional ease of use. The user-friendly interface makes device management straightforward, promoting efficiency in frequent use. The implementation process is seamless, ensuring quick integration into existing systems. The platform's robust features cater to diverse needs, and its tight integration within the Apple ecosystem simplifies management. Additionally, responsive customer support adds to the overall positive experience, making Jamf Pro a comprehensive and user-friendly solution.
What do you dislike about the product?
The primary drawbacks of Jamf Pro include its higher cost, especially challenging for smaller budgets. Its specialization in Apple devices might limit its appeal for organizations with diverse operating systems. While generally user-friendly, the extensive features can pose a learning curve, and some users have reported occasional delays in customer support. Careful consideration is needed to align the platform with specific organizational needs and constraints.
What problems is the product solving and how is that benefiting you?
Jamf Pro addresses the challenges of managing Apple devices by automating deployment and configuration. This streamlines tasks for IT administrators, ensuring consistency and efficiency. Its specialization in the Apple ecosystem provides tailored solutions, resulting in a more organized, secure, and standardized IT environment. Overall, Jamf Pro benefits by optimizing the performance and security of Apple devices in large-scale deployments.
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