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Jamf Pro - Easy To Learn, Hard To Master
What do you like best about the product?
Easy separation of computers, mobile devices, and all the subgroups in between
What do you dislike about the product?
Some menu items, particularly searches, requiring hitting the View button that is nowhere near the search fields or criteria. It would be a nice QoL change to at least be able to trigger the search/view from the top bar rather than the bottom bar.
What problems is the product solving and how is that benefiting you?
I am a new admin, so I am still getting my hands dirty in the general stuff, but I can see that our organization has not been utilizing all that JAMF has to offer, and I plan on getting into it and using everything I can figure out.
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The best way to manage Apple devices
What do you like best about the product?
Jamf is much like Apple in the way that everything Just Works. It's so tightly integrated with Apple that the features available are perfect.
What do you dislike about the product?
The Jamf Pro Dashboard is rather slow to load
What problems is the product solving and how is that benefiting you?
Before Jamf, we didn't have any real overview/management over our Macs. Being able to secure devices with FileVault/passcodes have helped our organazation aquire ISO 27001 security certification. Automatically pushing default apps have helped our Support team save time during onboardings. We've also begun using Jamf Pro as our asset management tool for Apple devices.
Recommendations to others considering the product:
definitely research other options, but then compare those to Jamf to see how much better it is for Apple management!
Mac Unite
What do you like best about the product?
I like the fact that I can find everything about a particular mac in one centralized location and can silently update it
What do you dislike about the product?
The only thing I dislike about it is that it can not go into my network and scan and pickup macs and put them in JAMF
What problems is the product solving and how is that benefiting you?
One problem I have is mass enrollment. Yes, I know people have to click on the link and install it twice before enrolling. The benefit I see is that I get to meet all these lovely people and chat with them before they trust me enough to click on the link. I am not a people person.
Recommendations to others considering the product:
This product is easy to learn. If you do the free 100 class and do not have access to JAMF, i would not recommend taking it. do the 100 class and know it inside and out before proceeding. Have a markup lab to test.
Apple Management made easy!
What do you like best about the product?
Once it's set up and running - it's straightforward to manage iPad and Mac devices. Devices take what they need based on their names (Smart Groups set up in Jamf) - and managing updates and patch policies are effortless with add-ons from other Jamf users.
What do you dislike about the product?
Being a Google Apps for Education school from the midwest (where money is tight), I'm trying to find ways to make integration work. I am somewhat disappointed that we can't do DEP enrollment, including automatic username setup, without having Jamf Connect.
What problems is the product solving and how is that benefiting you?
We are solving the issue of updates and patch management. We used to have to take all the machines in and update them over the summer. With Jamf Pro - I can schedule updates, and with some 3rd party add-ins, end-users can update the apps at their convenience.
The best keeps getting better.
What do you like best about the product?
Jamf Pro continues to roll out features that make it easier for an Admin to get the job done.
What do you dislike about the product?
Nothing currently that I would consider a dislike. I would like to see easier App integration, but they are working on that.
What problems is the product solving and how is that benefiting you?
With most of our workforce going remote, Jamf has allowed us to get users working from home almost immediately.
Don't look elsewhere.
What do you like best about the product?
Jamf Pro allows us to manage all apple products in once place.
What do you dislike about the product?
Not the product itself, but I wish the pricing is a bit better so that we can leverage other tools like Jamf Connect and Jamf Protect in our environment.
What problems is the product solving and how is that benefiting you?
With Jamf Pro, we are solving everything that our users need when it comes to Apple products.
Managing Macs at Scale
What do you like best about the product?
Jamf allows you to manage a diverse (technically and geographically) and potentially complex Mac fleet with ease. Jamf allows administrators to set the configurations their macs will need as well as to deploy the software their users need from a centralized location quickly and easily. Users get what they need when they need it (either automated or on-demand) while administrators can ensure their fleets get the configurations they need to keep them functioning smoothly. Jamf also allows almost unlimited custom configurations and granularity to fit many different custom workflows and deployment methodologies, as opposed to a one size fits all approach. They also make it easy for administrators at all levels to start managing macs at scale.
What do you dislike about the product?
Sometimes it would be helpful if Jamf would be a bit more modular in how it does things. For example, some macOS configuration settings are lumped together when there is no apparent need for that. It would also be great if Jamf took a more programmatic approach towards its interfaces. That is, everything in the GUI should also be accessible via the API.
What problems is the product solving and how is that benefiting you?
Mass deployments and updates of applications have significantly reduced user help desk tickets and the need for immediate desktop support. Provisioning and deployments of fully configured devices, especially in the time of remote work, have been easily facilitated by using Jamf. Overall this means users can get up and running more quickly than they ever could before.
Recommendations to others considering the product:
Jamf is the tool for managing macs and does not replace the knowledge of the Mac platform needed to manage it successfully. Having a solid understanding of macs will make using Jamf that much easier.
Innovative, Efficient and overall great Product
What do you like best about the product?
As a consultancy, the support provided for new software and OS releases is brilliant and is available immediately. Jamf Pro's straightforward and intuitive interface allows users of all abilities to navigate around the system.
What do you dislike about the product?
As a consultancy, it is frustrating having to go through a Jumpstart during every single implementation. Other than that, no negative experiences with Jamf Pro.
What problems is the product solving and how is that benefiting you?
Using Jamf Pro has allowed us to support and assist organizations remotely during C19 - this has allowed our clients to push out updates, changes and manage their devices without the need to be on site.
A Prime Example of a Product that Strives for Compatibility
What do you like best about the product?
Zero-day mac management. I did not have to wait 2-3 months for support.
What do you dislike about the product?
Plugin docs like SCCM Plugin, ADCS are lacking.
What problems is the product solving and how is that benefiting you?
Mac management for those devices we did not previously manage. If it doesn't exist in JAMF, we can script it, and it will be there eventually.
It's cool to administrate Apple devices
What do you like best about the product?
Applying policies, scripts, packages. Restrictions
What do you dislike about the product?
Sometimes the jamf cloud instance is a bit laggy.
What problems is the product solving and how is that benefiting you?
Patch management, security restrictions etc.
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