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Jamf Pro

Jamf | 1

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External reviews

1,618 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Gabriel M.

Great tool to provision and manage your Apple devices

  • June 08, 2021
  • Review verified by G2

What do you like best about the product?
Simple and easy-to-understand interface. Setting up policies for software distribution is a breeze, and makes our deployments easy and consistent.
What do you dislike about the product?
Patch management can be better. The process is super easy for the products that are supported but still have to be fed the source file. That is understandable for apps that need codes or customization before release, but there are others that could be pulled automatically (Chrome, Firefox, etc.) There are also some critical apps (for our environment at least) that are not on the patch management list. Having a way to add to that list would be great.
What problems is the product solving and how is that benefiting you?
A single place for Apple device inventory, and configurations has greatly improved our processes.


    Mohd Nor Akram A.

The best MDM solution for Apple devices

  • June 08, 2021
  • Review verified by G2

What do you like best about the product?
Option for cloud based Jamf Pro server. Clutter less and user-friendly interface with dashboards and status for policies and patch management. Composer is a great tool that helps to create software packages to be distributed via policies. User-initiated enrollment process is straight forward which is suitable for non-IT users. A lot of tips on managing Apple devices can be found on Jamf Nation, which is the largest Apple IT management community in the world. Great customer service supports with constant follow ups from the assigned technician on any oustanding issues.
What do you dislike about the product?
Smart Group's Criteria could be improved by offering more choices. Package upload and refresh time could be faster, as it takes time to wait for a new package to be ready and available on Jamf Pro. Add more third-party software to patch management feature.
What problems is the product solving and how is that benefiting you?
Ability to manage Apple device centrally without having to connect to company networks. Allow only authorized software and software updates to be installed via Self Service. Ability to restrict unauthorized software from being installed on users devices.
Recommendations to others considering the product:
Among the MDMs that I previously used, Jamf Pro is the best. It's better than the rest when it comes to its user interface and functionality. Their tech support team is also reliable and always ready to help.


    James R.

Jamf Pro is great for managing all our Apple devices.

  • June 08, 2021
  • Review verified by G2

What do you like best about the product?
The ease of deploying software and managing settings.
What do you dislike about the product?
Just minor issues that affect Self Service becoming unresponsive.
What problems is the product solving and how is that benefiting you?
Adding firmware locks on Mac OS and having Find My Device override for iOS makes it very easy if an employee leaves.


    Bruce C.

Jamf for Apple MDM

  • June 08, 2021
  • Review verified by G2

What do you like best about the product?
The huge community support from Jamf Nation and the friendly support team in Jamf.
What do you dislike about the product?
When something breaks and we are not sure why.
What problems is the product solving and how is that benefiting you?
Jamf Pro helps us manage all of our Apple devices from OSX to IOS. Since we upgraded to Jamf Cloud, we are able to deploy apps while users are off-site which is a huge plus for us during the pandemic. As for imaging, we have been using Jamf zero-touch deployment since pre-pandemic so it is just a matter of tweaking it for our needs.
Recommendations to others considering the product:
There are free trials and I believe free for users under five devices. It is always good to play around with it before making a purchase.


    Education Management

Excellent Customer Service

  • June 08, 2021
  • Review verified by G2

What do you like best about the product?
Everyone I have talked to at Jamf has been extremely friendly and helpful
What do you dislike about the product?
There is nothing that I really dislike about Jamf.
What problems is the product solving and how is that benefiting you?
Finding devices, pushing out updates and apps.
Recommendations to others considering the product:
We switched from 1 MDM to Jamf. Remember that old information is old. Start fresh.


    Primary/Secondary Education

Couldn't survive without it!

  • June 08, 2021
  • Review verified by G2

What do you like best about the product?
Jamf makes a huge part of my job so much easier. The ease of changing settings on the iPads with a few clicks is vital. When the pandemic hit, I had one day to prepare for going completely virtual. With just a few changes to the configuration files and few clicks we were ready!
What do you dislike about the product?
Sometimes the limits that Apple puts on some of the security features, you can't always have things the way you want. But Jamf does a great job.
What problems is the product solving and how is that benefiting you?
When the schools were virtual, I could push out apps and change configurations even with the students at home. This was vital for our distance learning!
Recommendations to others considering the product:
Being the Technical Director of a school district I have not found another product to control iPads as well as Jamf does.


    Chien S.

Great software. Easy to use.

  • June 08, 2021
  • Review verified by G2

What do you like best about the product?
Great community at Jamf Nation that helps each other out. Great support from Jamf customer support. They will work with you to help you figure out your issues.
What do you dislike about the product?
I wish there was the ability to import assets via CSV. There are 3rd party apps to do this but why not in Jamf itself?
What problems is the product solving and how is that benefiting you?
Easily push out policies and apps. Literally 0 touch deployment. Creating weblinks for ipads that don't have apps and being able to control what is useable on iOS devices fully.


    Public Safety

Wonderful

  • June 08, 2021
  • Review verified by G2

What do you like best about the product?
For us the knowledge base is extremly helpfull
What do you dislike about the product?
We really do not have any dislikes at this time
What problems is the product solving and how is that benefiting you?
Managing our devices for technology challenged team members


    Marketing and Advertising

Jamf Pro Review

  • May 27, 2021
  • Review verified by G2

What do you like best about the product?
Jamf Pro is super intuitive MDM tool which provides many features for Mac Admins.
What do you dislike about the product?
I think that recent changes in UI, they're not helpuful but confusing.
What problems is the product solving and how is that benefiting you?
I support handful of customers across the globe using Jamf Pro, it allows me to easily do that myself. The main benefit is Jamf binary which allows us to create custom extension attributes for rerouting and scoping stuff to different kinds of machines.


    Doug B.

The entry fee is worthwhile

  • April 08, 2021
  • Review provided by G2

What do you like best about the product?
JamfPro can ideally achieved by combining the tool with other instruments that support the ecosystem of MacOS and iOS. A key element for our cooperation with Jamf Pro is the easy-to-use interface and methods with which you can organize all sites or devices precisely. Use of the national healthcare listener and the automatic rebooting of iPads via Epic were another great factor for our business. In addition to improving efficiency, Jamf helped our organization to also improve care for patients.
What do you dislike about the product?
Sometimes the inside teams need to be pushed and pushed to get the correct individuals together. This might require some practice to get out, but at the end of the day Jamf strives hard to repair any problems.
What problems is the product solving and how is that benefiting you?
Without a trustworthy mobile device manager, the usage and maintenance of over 600 devices will be the sole iPad administrator for a small school. JAMF Pro have gained even more time with devices that I can focus on a number of other things even outside my original design.
Recommendations to others considering the product:
Watch JAMF PRO program hosted by JAMF. The host site is conducive and easy.