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Great MDM With Excellent Support
What do you like best about the product?
I like the more-intuitive design and layout of Jamf Pro compared to other MDMs I've used over the years. Their support is also awesome at getting down to the source issue or at least guiding you through a process.
What do you dislike about the product?
When I'm creating a policy and then configure a script, it completely takes me away from and resets the policy I've been creating, instead of having a simple "back" option. It also doesn't automatically refresh when you configure a script, so you're let looking at a blank screen until you press a key. Also, sometimes the dashboard can be slow to work with or won't show the devices properly in the "Complete" ,"Pending", or "Failed" areas.
What problems is the product solving and how is that benefiting you?
Being able to push out packages, updates, and other support options to client's computers has been great, especially with the WFH scenario.
Tracking devices needing to be updated or refreshed has been easy with the search options and smart groups.
Self Service has always been a life-saver by allowing users to complete tasks or update programs, themselves.
Tracking devices needing to be updated or refreshed has been easy with the search options and smart groups.
Self Service has always been a life-saver by allowing users to complete tasks or update programs, themselves.
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SO much easier to manage our Macs
What do you like best about the product?
It is had to pick on thing, but there's just a simplicity to managing our macs compared to our previous management solution. I love the smart groups and advanced computer searches too.
What do you dislike about the product?
In our environment, we are used to installing applications in a certain order. It is a little more difficult to do that in Jamf. When you add multiple packages to a policy, they are sorted alphabetically by default. YOu can go into packages and change the priority, but we were able to work anourd this with a script and individual policies.
What problems is the product solving and how is that benefiting you?
With our previous management solution, it was really difficult to do any sort of no-touch provisioning. WIth Jamf, provisioning our Macs is so much easier and we are much closer to a no-touch provisioning.
Jamf is amazing solution for enterprise Mac management
What do you like best about the product?
I am responsible for managing all the devices across our heath system, predominantly Windows OS, so we've always struggled with supporting our small percentage of Macs....until we implemented Jamf. Now supporting Mac devices is actually easier than our Windows PCs!
What do you dislike about the product?
I haven't found any disadvantages yet, other than it did take some effort to find someone with Jamf experience to hire for my team. (I did find someone who is AWESOME and a Mac expert and just hope I don't lose him EVER)
What problems is the product solving and how is that benefiting you?
We can report on encryption (FileVault) status to our security team.
The provisioning process allows us to send devices directly to end users without anyone in IT department having to configure it.
The Self-service portal makes it possible to provide software installation and tools.
We can see a real time inventory of our Macs and the OS level and other details.
The provisioning process allows us to send devices directly to end users without anyone in IT department having to configure it.
The Self-service portal makes it possible to provide software installation and tools.
We can see a real time inventory of our Macs and the OS level and other details.
Love JAMF
What do you like best about the product?
The Management Software , JAMF Pro and JAMF connect and option to integrate with Microsoft Azure,and another Cloud service
What do you dislike about the product?
Cost, it's a little bit expensive, New features
What problems is the product solving and how is that benefiting you?
We are managing lot of Mac device and enabling user to work from anywhere
Cloud-Based MDM powerful enough to do it all, easy enough to use without issues.
What do you like best about the product?
I like that it's easy to set up and deploy devices.
What do you dislike about the product?
I dislike that sometimes it's difficult to figure out why a script didn't work.
What problems is the product solving and how is that benefiting you?
Easy management of 250 Macbook Airs, 300+ iPads, and 200ish mac minis and mac pros. Being able to manage my entire inventory from one location is such a relief. Jamf is powerful and customizable easily.
Recommendations to others considering the product:
Go for it. You will not regret switching to Jamf Pro. They are constantly upgrading and improving the product.
Makes managing macs easy
What do you like best about the product?
Enrolling the machines went fairly easy. Out of 120 machines we only had about 5 that encountered issues where we had to unbind and rebind the machine to get it to enroll. It is great for pushing out policies and profiles. We have pushed out applications with a high success rate. We hit 85% success on the deployment of nomad within the first 24 hours of deployment. We were able to enforce certificate requirement on our Anyconnect VPN by setting up a network and certificate profile and deploying it to all macs. I like the smart groups and dashboards that allow me to see the success and failures of deployments and managed machines. We just started using the product but it is so much better than what we were using. I am hoping the patch management and OS upgrades will be easier as well.
What do you dislike about the product?
Figuring out how to set the network and certificate profile up so that it had all the settings took a while. I could not find any documents that were helpful that I could understand. I did eventually get someone at Jamf support to help me get it working. The jamf support staff has been 75% of the time very responsive. There was moments that I had to reach back and ask for someone to contact me or push for a meeting.
What problems is the product solving and how is that benefiting you?
We needed to get a tool to manage the macs in our company. We needed a way to push policies, package and deploy applications, do patch management and a central way to upgrade the macOS. We have already accomplished pushing policies and deploying applications. We are still trying to figure out and setup the patch management piece and the OS upgrades.
Working closely with jamf
What do you like best about the product?
Ease of use, able to start using very quickly.
Support! They have a world class support team
JamfNation - Here you will find an answer to almost any question
Jamf Cloud - This has significantly reduced the work necessary as a jamf admin, now all we worry about is managing macs, not the server too!
Support! They have a world class support team
JamfNation - Here you will find an answer to almost any question
Jamf Cloud - This has significantly reduced the work necessary as a jamf admin, now all we worry about is managing macs, not the server too!
What do you dislike about the product?
Patch management and reporting dashboards are lackluster, but there are 3rd party options free and paid that will assist with this downfall.
What problems is the product solving and how is that benefiting you?
macOS/iOS management at scale, whether it's 10 or 10,000 devices, the amount of work is the same.
Recommendations to others considering the product:
Be prepared to have a full time jamf admin if you're considering Jamf Pro.
Jamf Now is a great solution for small businesses
Jamf Now is a great solution for small businesses
Easy to learn, yet extremely powerful
What do you like best about the product?
Jamf Pro has a gradual learning curve and tons of online videos, in addition to instructor-led courses. The community is also very active in their discussion forums.
What do you dislike about the product?
Jamf could offer instructor-led courses (what they call Jamf 200-400 certified courses) more often for specific locations (that's BC - Canada in our case).
What problems is the product solving and how is that benefiting you?
Jamf Pro allows us to manage remote devices (macOS, iOS, and iPadOS) by leveraging Apple's MDM platform. This allows us to effectively deploy software and enforce security policies.
Glad we found Jamf!
What do you like best about the product?
The ability to learn more and more through certifications and the JAMFNation.
How simple it is to "hit the ground running" after the initial training.
How simple it is to "hit the ground running" after the initial training.
What do you dislike about the product?
The Zero Touch Deployment is a little tricky.
What problems is the product solving and how is that benefiting you?
Labs. Pushing software and settings out.
Making normal maintenance much easier.
Making normal maintenance much easier.
The best MDM solution for Apple devices
What do you like best about the product?
Overall the integration within the Apple MDM and the zero day support. It´s amazing how fast JAMF can release high quality new features. Also the support team is amazing. Whenever I have a problem / request they help me fast and competent. Our security team loves to have an overview about software titles, updates and overall security features.
What do you dislike about the product?
Some major features like version control for Scripts are still missing. In 2020 this is a must have and I do not like to use 3rd party solutions for this.
What problems is the product solving and how is that benefiting you?
We have around 250 macOS Devices in our company and nobody managed them. With Jamf Pro it´s now really easy to enable Filevault, trigger policies and get everyone on the same level. Also offering the SelfService Store is a great solution. Our employees love to download their stuff from one app.
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