We use the solution for device management for Apple mobile devices, software distribution, device security, and inventory. We have Jamf as infrastructure as a managed service.
Jamf Pro
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Jamf Pro Review
What do you like best about the product?
Jamf pro is a great product, after being a Airwatch user for a long time we decided to make the switch to Jamf, after intial testing we realize it would work for our org.
What do you dislike about the product?
There is not much thus far that I really dislike about Jamf, compared to airwatch it is overall better in my experience, the groups, users and device mangament are great.
What problems is the product solving and how is that benefiting you?
It allows for us to have better control and fine grain managerment over our 200+ field iPads that we do not see in the office all the time. This allows us to keep them managed and up to date.
An all-inclusive Apple device management programme
What do you like best about the product?
With a variety of features and functionalities designed especially for macOS, iOS, and tvOS devices, Jamf pro is unquestionably a strong and complete solution for controlling Apple devices.
What do you dislike about the product?
Low support for non-Apple devices, a steep learning curve for new users, and exorbitant pricing for a small business.
What problems is the product solving and how is that benefiting you?
With its extensive feature set and simple user interface, Jamf pro is unquestionably a top option for managing Apple devices. While there may be a learning curve for novices and it may be quite expensive for smaller organisations, it gives IT administrators the ability to effectively manage Apple devices, speed deployment, and enforce security standards. The benefits it delivers to Apple-centric settings are well worth the investment.
Configurable Solutions
What do you like best about the product?
Jamf Pro provides zero day support for new operating systems, products, etc. Jamf Connect integrates with our identity provider to keep local user passwords in sync with single sign-on credentials.
What do you dislike about the product?
Sometimes we wait 72 hours or more in between email support responses. Support agents don't alays read your entire request or review attachments in support requests becuase first responses often ask for information already provided.
What problems is the product solving and how is that benefiting you?
Jamf provides the integration wiht our IDP for zero touch deployment, which includes application deployment, idp integration, application deployment, profile installations for security compliance
Great tool for managing mobile devices
What do you like best about the product?
What I like most about Jamf is the ability to push out patches to the devices in case of any security update.
What do you dislike about the product?
What I dislike most about Jamf is the management UI.
What problems is the product solving and how is that benefiting you?
Jamf solves our problem of managing mobile devices for users accross the country. Limiting apps, settings, and updates.
A device-management tool defined by its simplicity and is easy to modify to our requirements
What is our primary use case?
What is most valuable?
Jamf Pro's simplicity makes it stand out. I like the ability to modify it to suit our environment and the fact that, since it's an Apple-dedicated service, the integration is easy. They have a well-defined roadmap that fits into Apple's roadmap. As soon as Apple releases new software, Jamf is ready to go. I also like Jamf Pro's capability to provide us with the zero-touch deployment of mobile devices.
What needs improvement?
I would like to see improved integration of some of the additional tools that users create within Jamf itself.
For how long have I used the solution?
I have been working with Jamf Pro for about 16 years.
What do I think about the stability of the solution?
If you have the cloud version, the stability is almost ten out of ten. If you have the on-prem version, I would rate the stability an eight-point five because its stability will depend a lot on your infrastructure and how your infrastructure team is willing to implement certain requirements to deal with the networking firewall rules, for example. Those may cause some complications.
What do I think about the scalability of the solution?
Jamf Pro is a very scalable solution, and I rate its scalability a ten out of ten.
How was the initial setup?
The initial setup would be an eight out of ten, but then they've got a service they call JumpStart, where they come and do the setup for you. The deployment took a few hours. Only one person was involved in the deployment process.
What was our ROI?
We have seen a 15% return on investment.
What's my experience with pricing, setup cost, and licensing?
Jamf Pro is on the expensive side and could be slightly cheaper. There are additional costs in that once you have Jamf Pro, you also have to consider Jamf Connect, which is an additional tool you have to buy. Then, of course, they also have Jamf Security software. Those are separate, so you also have to buy those additionally if you need them.
Which other solutions did I evaluate?
Before choosing Jamf Pro, we looked at FileWave. We went with Jamf Pro because it had better Mac integration and because it was wholly Mac dedicated. It didn't try and do two things because FileWave had Windows and Mac support, so there was some complexity. FileWave seemed more Windows-centric, whereas Jamf was very Apple-centric.
What other advice do I have?
I recommend Jamf Pro. There is another supplier called Kandji, who is probably the next best thing to Jampf. If you have a small installation, you might want to consider Jamf Now or Kandji. However, if you have a complex environment with different site locations and probably nationwide or continental-wide, Jamf Pro is a better service to leverage device management in a complex environment. I rate Jamf Pro a nine out of ten.
Functional & Reliable
What do you like best about the product?
Jamf Pro offers an extension set of tools for Apple device management, but for me, I find myself getting into the iOS management side because I have been heavily involved in the iPad, IOS world from the moment Apple introduced them. The tablet can be utilized in many ways and Jamf Pro provides tools to harness what they offer while managing the device securely.
What do you dislike about the product?
I do not like how when I am viewing a device in a smart group, if I click back, it takes me out to the main smart group list. HIGHLY ANNOYING PLLEASE FIX
What problems is the product solving and how is that benefiting you?
Jamf Pro is helping me setup and manage service desk iOS devices setup as kiosks for user check-in. I can easily lockdown a device and set it up for single app mode with just a few clicks.
Best apple Managementsystem
What do you like best about the product?
It's really easy to use and it offers almost unlimited possibilities for device management. The Jamf binaries are just so powerful when it comes to managing macOS.
What do you dislike about the product?
There are not many negative things. The support sometimes answers a little late but then eig always with the right solution. But otherwise I can hardly report any negative experiences.
What problems is the product solving and how is that benefiting you?
We switched from another management solution to Jamf Pro. With Jamf, we now have the ability to manage our macOS devices in a meaningful way. Whether a connection to Azure or simply the app distribution and updating of the systems.
Great MDM with a few areas for improvement
What do you like best about the product?
Jamf Pro provides a robust solution that allows us to do minimal touch onboarding through a combination of Prestage enrolments, policies, and profiles. It allows us to keep both the OS's current, and centrally deploy apps
What do you dislike about the product?
Areas that Jamf Pro could improve upon would be the Jamf App Catalog. Currently, it has a limitation of not being able to deploy apps to specific machines. It is either specific groups or the entire organization. There also isn't a way to exclude specific devices. It is a big limit over the Mac Store Apps.
With regards to mappings, it would be helpful to have a "Division" mapping within Jamf Pro so we don't have to sacrifice another field, like "Room"
With regards to mappings, it would be helpful to have a "Division" mapping within Jamf Pro so we don't have to sacrifice another field, like "Room"
What problems is the product solving and how is that benefiting you?
Jamf Pro helps us solve keeping the OS updated and the deployment of apps. It also helps to offboard users through the use of Remote Management commands securely. Jamf Pro also enables us to securely manage BYOB and corporate mobile devices.
Home run solution for managing Apple devices
What do you like best about the product?
Jamf Pro provides the toolkit to manage Apple devices on any level - from deploying and patching applications to system updates to configuring launch daemons to affect system behavior in a way that brings the best possible experience to macOS and iOS users
What do you dislike about the product?
Sometimes requested features get implemented later than originally anticipated
What problems is the product solving and how is that benefiting you?
Keeping the Apple device environment up to date, secure and properly configured to give the users the best managed experience
Our journey with Jamf is a success story with more and more people who decided to use a Mac as their system of choice, enroll their devices to our Jamf environment - amount of security notifications caused by outdated application versions and not supported operating system builds has went down dramatically over the years
Our journey with Jamf is a success story with more and more people who decided to use a Mac as their system of choice, enroll their devices to our Jamf environment - amount of security notifications caused by outdated application versions and not supported operating system builds has went down dramatically over the years
It's a amazing tool to manage Mac devices in enterprise level
What do you like best about the product?
The GUI, ease of searching setting and devices, extension attributes
What do you dislike about the product?
Nothing as of now. The features are good and easy to use.
What problems is the product solving and how is that benefiting you?
It's handling, Managing Mac os paches, upgrades and application paches and also control Mac os settings
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