Jamf Pro
JamfExternal reviews
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Enterprise architect
What do you like best about the product?
Jamf Pro is a very versatile platform relying on industry standards like rest api to allow integration and automation with literally anything!
Jamf is always at the leading edge when it comes to keeping up with apples ever changing ecosystem.
Jamf is always at the leading edge when it comes to keeping up with apples ever changing ecosystem.
What do you dislike about the product?
The lack of out of the box configuration for things like security baselines is probably something I would like to see addressed. However jamf allows you to create baselines and policies manually. There's a bit of a learning curve.
What problems is the product solving and how is that benefiting you?
Jamf is allowing us to manage our fleet of macOS, iPadOS and iOS devices. And allowing us to automate on boarding/off boarding. We also use jamf to manage our inventory and have automations for various other tasks including security and compliance baselines.
Jamf Pro? More like Jawesome Pro
What do you like best about the product?
Jamf Pro is by far the easiest MDM solution to learn. Their provided documentation is next level compared to their competitors (InTune documentation, am I right?). The feature set is diverse and updated consistently. I love being able to manage FileVault keys directly from device profiles! I've been lucky enough to take two of their training courses which were fabulous experiences! The instructor lead training was worth the program's cost, and I highly recommend starting at Jamf 100. Jamf 100 is self-paced and gives you the very basics of not just Jamf but also Apple devices. Jamf 200/300/400 are instructor-led and worth the time, especially if your companies will buy Jamf's training pass or get you an individual pass for the class.
What do you dislike about the product?
While the support team is uh-maz-ing there is definitely room to grow in how you reach the support team. My biggest piece of advice is bookmark the contact us support page as there's no easy way to access your tickets or create a new one from your instance. Like all MDM's you do encounter random bugs, but I will say the support team has always been very helpful in documenting these bugs and helping us come up with work arounds until they're fixed.
What problems is the product solving and how is that benefiting you?
Jamf binary is great! It truly makes managing makes significantly easier than any other solutions I've used in the past. Our efficiency increased dramatically after we were able to properly organize our instance. I highly encourage you to follow best practices Jamf recommends when creating new payloads as it can be a life saver when troubleshooting errors.
Simply Amazing
What do you like best about the product?
It helps me do my job more efficiently than ever before
What do you dislike about the product?
Sometimes patching can be a little convoluted
What problems is the product solving and how is that benefiting you?
Keeping our Mac estate compliant
Jamf Pro growth
What do you like best about the product?
The easy way to manage all kinds of Apple devices and definitely the focus on the security theme.
What do you dislike about the product?
It is sometimes difficult to get the right support tier for our problems.
What problems is the product solving and how is that benefiting you?
Jamf saves us a lot of time with the zero touch enrollment
Great and robust tool for MDM management
What do you like best about the product?
I like the performance of the tool most of the time. Compared to other MDM solutions I had the opportunity to use. Easy of use and logical interface are also a huge plus.
What do you dislike about the product?
I'm relatively new to the role, but I already can see that Jamf Pro is missing some essential features, and admins like me are required to use open-source projects (dep notify, IBM notifier and etc)
What problems is the product solving and how is that benefiting you?
Well, we do have a relatively large fleet of the devices and it allows us to control enrollment process, default budle of the applications, restrictions, blocked software and etc. Basically we are using all the features related to macOS management.
Jamf Pro provides a reliable management platform for Apple Products.
What do you like best about the product?
Self Service saves employees and IT support staff time.
What do you dislike about the product?
Some of the UI idiosyncracies can be a little annoying.
• No search field for packages,
• Can't select more than one package at a time when adding to a policy.
• Adding many computers to PreStage enrolment can be super tedious. Allow shift+ click to select multiple computers.
• No search field for packages,
• Can't select more than one package at a time when adding to a policy.
• Adding many computers to PreStage enrolment can be super tedious. Allow shift+ click to select multiple computers.
What problems is the product solving and how is that benefiting you?
LAPS via Jamf Connect and Jamf Pro will better secure our environment.
Leader in Apple MDM
What do you like best about the product?
Jamf is not only a great MDM but is also making moves in the Apple security realm, hopefully creating the premier management and security product.
What do you dislike about the product?
Some of the UI in Jamf Pro is a bit dated and needs to be updated to the same standard as newer features.
What problems is the product solving and how is that benefiting you?
Jamf allows a relatively small group of administrators to manage, patch, and secure a large fleet of Mac devices relatively easily.
Jamf is the best Mac management software out there
What do you like best about the product?
Zero Day support of all OS upgrades
Easy to use and deploy
Customizable to fit any Mac admin's needs
Customer service is awesome, they always go above and beyond
We use it everyday to resolve issues and deplooy software and it's easier to use than anything in the "Windows world".
Easy to use and deploy
Customizable to fit any Mac admin's needs
Customer service is awesome, they always go above and beyond
We use it everyday to resolve issues and deplooy software and it's easier to use than anything in the "Windows world".
What do you dislike about the product?
Sometimes it can be very slow. Lots of clicks and waiting
Sessions can be strange, not allowing differnt pages in different browser tabs
Sessions can be strange, not allowing differnt pages in different browser tabs
What problems is the product solving and how is that benefiting you?
We have a fleet of over 300 macs, and Jamf makes it simple to manage and deploy settings, software, and updates.
Easy and robust!
What do you like best about the product?
Jamf Pro makes managing our device fleet relatively easy. The interface is quick to navigate and intuitive making it a snap. Key fetures, such as Locate Device, remote wipe, inventory, IP address, last known loaction and a host of others make the infomation very useful.
What do you dislike about the product?
I fell that that navigating back to a search is a bit challenging. For example, if I search for a device by name, I can't just click the back button to go back to my search. I have to click the category and retype the number. Minor inconvenience.
What problems is the product solving and how is that benefiting you?
Jamf is allowing me to manage my entire Apple fleet from one place. This makes centralized management easy and convenient and allow us to be more productive and rollout changes, updates, and new programs quickly.
The gold standard of Apple MDM
What do you like best about the product?
It's a powerhouse. Jamf Pro has been the gold standard for years, and for a reason. There isn't anything I can do with other MDMs that I can't do with Jamf.
Jamf has an experienced team and will truly help you succeed with Apple.
Jamf has an experienced team and will truly help you succeed with Apple.
What do you dislike about the product?
I wish there were fewer Product Issues and that their product team focused on refining and resolving them before moving on to many new features.
It would be nice to have some features baked into Jamf Pro (macOS Updates and DEP Notify) more than what they currently are.
It would be nice to have some features baked into Jamf Pro (macOS Updates and DEP Notify) more than what they currently are.
What problems is the product solving and how is that benefiting you?
Our devices are accessible, secure, and managed, which allows us to provide the best end-user experience possible. We're comfortable knowing that Jamf has the ability to do whatever we need to with our devices (lock them down, deploy software, etc.)
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