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Great MDM but support and sales team can sometimes leave a bad taste
What do you like best about the product?
I like the MDM itself, which does what I need it to and is always improving.
What do you dislike about the product?
Dealing with support and sales team can sometimes be frustrating.
What problems is the product solving and how is that benefiting you?
Able to manage small fleet of Mac devices efficiently.
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Jamf Pro in K-12
What do you like best about the product?
Cloud hosted Jamf Pro works great from anywhere. Manages our Macs and iPads well. They also have great support people that want to help you succeed.
What do you dislike about the product?
The cost is pretty high, but it works well. I just wish it was cheaper for schools or at least smaller districts.
What problems is the product solving and how is that benefiting you?
The benefit is that we can manage all of our Macbook Air and iPads well and all in one place.
I recommend JAMF Pro
What do you like best about the product?
I like the control that you have with the JAMF Pro tool set. I feel that JAMF includes most of the tools you need to successfully manage all of my mac OS devices. From Jamf Pro web console to Composer to package software and JAMF Remote it's all there.
What do you dislike about the product?
I would say the one thing that I dislike about JAMF is the time it takes to get feature request into the product. The other thing bugs me is in the JAMF web console, there isn't a unified layout of how things are done. Like some of the pages let you sort columns and others done. Some of the pages let you select more than one item with a check box
What problems is the product solving and how is that benefiting you?
With JAMF I'm able to manage our Mac workforce and keep a standardized user experience for the mac users. We have benefited from using the cloud distribution point (AWS) to be able to install software off site from Self Service. Now that most of our work force is working off site, this is a life saver.
NIce and helpful to manage Apple device
What do you like best about the product?
Manage policy and manage mac, intuitive and easy to use
What do you dislike about the product?
I dislike the login connection issue with SSO
What problems is the product solving and how is that benefiting you?
build and manage a lot of Mac and Iphone. Thebenefits is to have a platform to manage our devices.
Jamf makes provisioning so much easier!
What do you like best about the product?
I can pull a Mac Book out of the box, turn it on, and wait. All the tools we need are downloaded to it.
What do you dislike about the product?
When it breaks, it's never real easy to figure out why, but Support is great!
What problems is the product solving and how is that benefiting you?
We are not a Mac shop and don't have anyone really strong in support. Jamf makes it easy to configure the machines for deployment.
Recommendations to others considering the product:
Get the implementation assistance. Go to the training. LEARN and participate in the implementation. Be aware and take notes.
Jamf Pro and its matured partnership are great for the enterprise
What do you like best about the product?
So much interoperability with Microsoft, Okta, and ServiceNow
What do you dislike about the product?
Interface still needs some work, but it looks like modernization is coming soon
What problems is the product solving and how is that benefiting you?
We've been able to manage our Mac fleet more effectively, and Jamf makes bringing new services easier. Often the Macs are ready before the Windows machines are - even with Microsoft products like Azure and Office 365
Industry-Standard Mac Management Solution
What do you like best about the product?
The scope of the tools that Jamf Pro provides
What do you dislike about the product?
Patch management needs work, old stuff needs to be taken out.
What problems is the product solving and how is that benefiting you?
Management of machines inside and outside the corp network.
Jamf Pro - Making IT life easier
What do you like best about the product?
I have been working with Jamf Pro (formally Casper suit) for over 10years now and it's still my go-to for managing computers. From the old-style monolithic images to the current DEP zero-touch its the best way to go hands down.
Zero-touch deployment.
Easy integration.
Fast and granular settings changes.
East to remote into a workstation with Jamf Remote.
Zero-touch deployment.
Easy integration.
Fast and granular settings changes.
East to remote into a workstation with Jamf Remote.
What do you dislike about the product?
None with zero-day support for new iOS and Mac OS updates its a great product.
What problems is the product solving and how is that benefiting you?
Enrolling in AD.
Installing applications.
Setting preferences.
Installing applications.
Setting preferences.
Recommendations to others considering the product:
This is the industry standard for a reason.
Good Product
What do you like best about the product?
How the product is able to integrate different types of Apple devices
What do you dislike about the product?
The interface and documentation can be challenging at times
What problems is the product solving and how is that benefiting you?
Apple devices that are too hard to configure. Now we can configure them
Recommendations to others considering the product:
Give yourself time to setup your policies
The best enterprise MDM for Apple devices
What do you like best about the product?
I love the ease of deploying new computers and iOS devices in our environment. Pre-stage enrollment is a life saver!
What do you dislike about the product?
The initial learning curve was steep - Jamf has a lot of great resources, but a good initial onboarding session would have been beneficial in the beginning to help get things rolling quicker.
What problems is the product solving and how is that benefiting you?
Before, we used to manually image machines - with Jamf we utilize DEP when systems are ordered, power them on and our pre-stage enrollment does the rest. Management of patches, restricted software, etc, is fantastic with Jamf.
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