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Jamf Pro

Jamf | 1

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External reviews

1,618 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Harald B.

Life saver

  • September 29, 2020
  • Review verified by G2

What do you like best about the product?
I can not comprehend how to manage Macs with such a variety of users, from 3D to web developer and from network engineer to Design creative
Plus they're in the same fruit bowl as Apple
What do you dislike about the product?
cant find any, besides that GUI is sometimes missed goal
What problems is the product solving and how is that benefiting you?
mass deploying to start with, everyone has the same settings
Recommendations to others considering the product:
Ease of use, your creativity is the only limit


    Hospital & Health Care

Life Is Easier

  • September 29, 2020
  • Review provided by G2

What do you like best about the product?
The ability to manage devices remotely with success. We have over 400 users on iphones and over 300 on Mac devices and this has made our 2 man shop a success
What do you dislike about the product?
Sometimes the updates seem to be delayed
What problems is the product solving and how is that benefiting you?
Management, software updates, device tracking! We are no longer running from location to location to resolve issues.


    Higher Education

Great Product

  • September 29, 2020
  • Review verified by G2

What do you like best about the product?
The Support, Jamf is a great MDM solution but the part that sets it apart for me is the support/
What do you dislike about the product?
Updating, some times the updates can be a little hard to swollow sometimes, rather it is a over site or some times in the code updates can sometimes make a working solution not work. Its rare but has happen to us all
What problems is the product solving and how is that benefiting you?
DEP, with the school doing remote classes the DEp and the touches deployment is been a life saver


    Frank C.

Easy to setup and get started but incredibly powerful and customizable.

  • September 29, 2020
  • Review verified by G2

What do you like best about the product?
Simple configuration and good documentation. Super fast management of devices, most changes and updates are instant. Support is fast and knowledgeable they respond quickly and escalations are fast and smooth.
What do you dislike about the product?
They are at the mercy and whim of Apple which could be very bad if the wind changes.
What problems is the product solving and how is that benefiting you?
Inventory, device management, application management, AppleID control, updates, upgrades. New device deployment with zero touch.


    Computer Software

The BEST MDM provider focused on Apple eco system

  • September 29, 2020
  • Review provided by G2

What do you like best about the product?
same-day support for Apple’s new operating systems
What do you dislike about the product?
nothing to dislike, they provide support all the features announced by Apple
What problems is the product solving and how is that benefiting you?
Managing huge fleet apple devices


    Computer Software

Easy to use for new IT professionals!

  • September 29, 2020
  • Review verified by G2

What do you like best about the product?
zero touch deployment for onboarding new hires! For someone new in the IT profession, onboarding virtually can be crazy! New hires appreciate how simple setup is and it gives us more time to chat and connect!
What do you dislike about the product?
As someone new in IT, I haven't found something I dislike so far just a lot of features to discover!
What problems is the product solving and how is that benefiting you?
virtual onboarding, troubleshooting apps using self service and leveraging deployment.
Recommendations to others considering the product:
the forums are great for help!


    Non-Profit Organization Management

Thank god for JAMF with the pivot to hybrid working

  • September 29, 2020
  • Review verified by G2

What do you like best about the product?
Not that I was able to predict the future, but I've spent the past 3 years moving everything to the cloud and getting DEP and zero touch deployment set up. Pandemic hit and the Mac dept was the only department that was ready to ship new devices right to the users.
What do you dislike about the product?
It's pricey, but hey, I'm not paying for it! :p but you also get what you pay for and it's the best in class. I really like that they keep adding features, but it has gotten way more complex than when I started. Still a good thing, but to really take advantage of all the features you will need a dedicated person to just JAMF.
What problems is the product solving and how is that benefiting you?
Zero touch deployments and configuring VPN applications right from Self Service. No step two when installing configured applications and with JAMF connect now our password sycning is way better!


    Amy Z.

An excellent product to manage all your Apple products

  • September 29, 2020
  • Review verified by G2

What do you like best about the product?
Jamf has continued to grow and help more and more Apple admins to provide the best end-user experience. Jamf has zero-day support for Apple updates which makes support Apple products continue seamlessly. We have been using Jamf for seven years, and they continue to offer everything we need to meet our needs and keep getting better and better! I am always amazed how this product keeps up with the continuously changing Apple technology. It is awe-inspiring. We frequently wished that we could do something with our iPads, and then a few months later, guess what.......Jamf enabled us to manage the iPads the way we wished.
What do you dislike about the product?
We have been delighted with Jamf. The stuff that we disliked or wished we could do always seemed available in the next update. We are pleased with the way Jamf is constantly evolving and providing us with the tools we need to support our different end-users.
What problems is the product solving and how is that benefiting you?
We are managing 1:1 iPad deployment in a 4500 student district. Jamf empowered us to have a seamless move to complete virtue learning during covid and into opening school as a hybrid last fall. Today it enables us to continue with 1:1 learning in-person and virtual depending on student choice.
Recommendations to others considering the product:
What are you waiting for? Jamf is the best way to manage Apple!


    David L.

Amazing "Must Have" for Apple deployments

  • September 29, 2020
  • Review verified by G2

What do you like best about the product?
Jamf is a full MDM solution! It has is all! It provided a way to handle all the "I wish" requests when we first deployed iPads and has given us so much more!
What do you dislike about the product?
Can be daunting at first, I struggled mightily at first, but the online training was superb and then a Jump Start helped answer the questions that arose after hobbling along!
What problems is the product solving and how is that benefiting you?
We are able to quickly deploy new devices! This year I started learning how to redeploy devices and have seen what a great job it does.
Recommendations to others considering the product:
I would highly recommend getting the Jump Start up front!


    Vanessa C.

Easy to Use & Navigate from a Helpdesk Perspective

  • September 29, 2020
  • Review verified by G2

What do you like best about the product?
- The interface is one of the easier and simple applications we use on our help desk team
- Easy to customize dashboards personally and on a team basis
- Nice overview of our Mac fleet at a glance
- Easy to create policies and rules without having too much previous experience or knowledge
- Excellent community and knowledge base available
What do you dislike about the product?
- Would like a little more granularity in permissions and access
- There are a couple of quirks that the interface makes you do to search otherwise, you get no results
- Love the dashboards but wonder if there is a better way to organize categories on the left hand side
What problems is the product solving and how is that benefiting you?
- Main MDM for Mac fleet
- Rolling out all software and applications
- Looking into better managing BYOD
- Excellent audit trail and tracking