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Empowering Businesses with Apple Technology
What do you like best about the product?
Security and Deployment of Apple Devices
What do you dislike about the product?
Limitation with only with one platform in ecosystem
What problems is the product solving and how is that benefiting you?
Jamf Pro Helps for Maintaining the Security Protocols and Helped in current situation while having WFH Policy in place
Recommendations to others considering the product:
Jamf Pro is a good solution specially in current situation it helps to Deploy and Manage Security aspects of it.
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Jamf is the best MDM for macOS / iOS.
What do you like best about the product?
The ability to configure settings on all our managed devices remotely. The API for learning and customization. It just keeps getting better. Great customer support !
The auto updates to the cloud server are nice. The Jamf Nation Forum is a great place to get insight on issues other people are having and possible solutions. I was lucky enough to take the JAMF courses and get my JAMF admin cert. The JAMF courses were a great experience.
The auto updates to the cloud server are nice. The Jamf Nation Forum is a great place to get insight on issues other people are having and possible solutions. I was lucky enough to take the JAMF courses and get my JAMF admin cert. The JAMF courses were a great experience.
What do you dislike about the product?
Expiring tokens. Not that I've had any expire. Also, some of the patch policies are funky, I usually end up making my own policies to update certain software.
I don't have much to complain about here.
I don't have much to complain about here.
What problems is the product solving and how is that benefiting you?
Patching / Updates. Lab Management. Basic Help Desk Issues, if I'm dealing with a managed computer I know what to expect and that makes trouble shooting much easier . Jamf has provided a great means for inventory tracking. The ability to import asset tags from our inventory database to JAMF, in combination with assigning users to devices had made JAMF an asset for our auditors.
Recommendations to others considering the product:
I wouldn't use anything else.
Jamf Pro is a great management tool!
What do you like best about the product?
I'm looking forward to expanding my knowledge using Jamf Pro training. Jamf Pro makes it very easy to manage Apple devices in our environment.
What do you dislike about the product?
The dashboard could be laid out better, more intuitively.
What problems is the product solving and how is that benefiting you?
Resolved deployment issues using scripts and remotely managing devices. I've realized the benefit of being able to manage all of our Apple devices remotely in our environment.
Recommendations to others considering the product:
This is a great set of management tools that are easy to use! Great community if you have any issues or questions as well!
Jamf Pro is a must have MDM for Apple Device management
What do you like best about the product?
Strong feature set for managing Apple devices in an enterprise or education environment. The Jamf Pro interface both from an admin and user perspective are modern, intuitive and very well designed. The Jamf Nation community forum is lively and active with other like minded admins willing to help. Jamf is dedicated to your success with Apple devices by providing day-one support for Apple's software releases and reliable product support from their teams.
What do you dislike about the product?
Pricing is a major detractor to Jamf Pro. While it is worth the cost of a mature management platform, the competition is providing similar capabilities at a fraction of the price. Training is also needed for the steep learning curve that is Jamf Pro but is worth partaking to learn the principles of MDM and Apple device management.
Configuration Profile management could use some improvement in terms of granularity of controls.
Configuration Profile management could use some improvement in terms of granularity of controls.
What problems is the product solving and how is that benefiting you?
Simplified and reliable management of Apple devices while ensuring the end user experience is superior to other desktop offerings. Collecting telemetry of Apple devices provides us with data that helps us remediate any user or security issues.
Zero touch deployment has been achieved due to the deep integration of Apple Business Manager and Pre-Stage Deployment with Jamf. We can drop ship an Apple device to a user directly today without technical hands-on intervention saving us time and money.
Zero touch deployment has been achieved due to the deep integration of Apple Business Manager and Pre-Stage Deployment with Jamf. We can drop ship an Apple device to a user directly today without technical hands-on intervention saving us time and money.
Recommendations to others considering the product:
Jamf Pro is the gold standard to management Apple devices but really explore the market for Mac management and see what else is out there in comparison. Jamf Pro has the most features but it the cost is there as well.
Very powerful tool for Apple OSX management.
What do you like best about the product?
Simple interface where we only need to develop our scripts and policies without worrying about the tool's reliability and availability. The only requirement is the laptop is connected to the internet.
What do you dislike about the product?
Nothing that i can think of. Everything is working fine.
What problems is the product solving and how is that benefiting you?
Problems solved:
- Patch management with applications, operating system, and os updates
- Reporting with specific smartgroups that keeps our reports up to date
- Security - filevault and patching, lock and wipe computers
- Ability to build scripts and reliably have them run on client machines without user interaction
Benefits:
- centralized tool where i can run any tasks and policies imagineable. Truly versatile tool and it is like i'm sitting in front of the machine running these tasks myself
- Patch management with applications, operating system, and os updates
- Reporting with specific smartgroups that keeps our reports up to date
- Security - filevault and patching, lock and wipe computers
- Ability to build scripts and reliably have them run on client machines without user interaction
Benefits:
- centralized tool where i can run any tasks and policies imagineable. Truly versatile tool and it is like i'm sitting in front of the machine running these tasks myself
Recommendations to others considering the product:
Do it! You wont regret it.
Jamf makes managing Macs easy!
What do you like best about the product?
Since switching to Jamf, we've been able to more easily manage our labs and devices. It's reliable, easy to use, and has excellent support folks.
What do you dislike about the product?
I would prefer to view a list of devices or computers that are in a group or have a certain policy applied to them. The checkboxes/lists are a little difficult to see/manage. More robust search features would be helpful!
What problems is the product solving and how is that benefiting you?
Jamf is making it easier to prevent users putting activation locks on their devices, and makes it a snap to reconfigure returning devices.
Recommendations to others considering the product:
Getting started early with Apple volume purchasing is key and saves headaches down the road
Solid, Easy to Use, Works like it's advertised. Amazing MDM Solution with Connect
What do you like best about the product?
Easy of use. This product is the Apple of the MDM world for managing iOS and Macs. Helpful support and community with solid focus on Security.
What do you dislike about the product?
Honestly there isn't much I can complain about
What problems is the product solving and how is that benefiting you?
Jamf allow us to manage 3000+ iOS and iPadOSdevices and 10p MacOS with one person. Deployment is a piece of cake...The ability to lock down the devices for patient use in a healthcare environment is key
Jamf Pro
What do you like best about the product?
The amount of control you have over devices. The forum is great when you have questions on why something you did does not work or how to do something. There is a vast amount of information on how to get your job done through Jamf Pro. Users will post scripts that will help you. The community is awesome! The amount of items that can be set ahead of time or changed/controlled later is massive.
What do you dislike about the product?
There are a few small items that are really more personal preferences. One is the ability to search multiple types under the search at one time. As it is, you can search computer or local accounts, etc. They do take suggestions on items that should be changed and you see a lot of these implemented in updates. They will mark the suggestions if they are working on them or plan to.
What problems is the product solving and how is that benefiting you?
Latest quick fix for us was changing our network SSID. I simply setup a configuration for the change and sent it to all devices that needed it. Not ever device goes to the same SSID. Extremely quick and easy to do. My setup of new devices takes so much less time due to Jamf. I control most of my updates for programs through Jamf.
IT Support Senior Specialist
What do you like best about the product?
The ability to do zero-touch deployments and the cloud aspect. I really like that I can send software or account upgrades via the cloud.
What do you dislike about the product?
There is a few more features that could be added to jam too many to list here.
What problems is the product solving and how is that benefiting you?
Now that everyone is connected via off-campus via the cloud updates and software deployment has been solved.
Mac Management for the Pros
What do you like best about the product?
Jamfs security and integration have given me, as an admin, the best tools possible to meet SOC2 compliance demands. Other programs like Addigy might have a few more admirable features and a newer interface, but Jamfs infrastructure is robust and reliable which we need right now more than ever. The #JamfNation community on MacAdmins has been a lifesaver as well.
What do you dislike about the product?
I dislike that there is no built in partnership with a Remote Desktop software. Jamf Remote is only useful if you're on the same network, which is redundant to Mac's native remote desktop / SSH features. Addigy, for example, packages ConnectWise and their own https:// enabled Remote Tool. Similarly, Jamf lacks a "Live Terminal" that lets you run terminal commands at the admin level from the Jamf console. Addigy and even Meraki mdm allowed this function.
Jamf is a bit more complex right out of the box, and the onboarding can be helpful, but there are still so many settings and features to understand it could be intimidating for a new/small admin team without consultants on hand to assist. More experienced Admins will be able to jump in right away, though, and be pleased with all it offers.
Jamf is a bit more complex right out of the box, and the onboarding can be helpful, but there are still so many settings and features to understand it could be intimidating for a new/small admin team without consultants on hand to assist. More experienced Admins will be able to jump in right away, though, and be pleased with all it offers.
What problems is the product solving and how is that benefiting you?
Updating local admin accounts, ability to report on machines having Disk Encryption enabled or not, the ability to show compliant machines for SOC2 audit requests, push configuration profiles, utilize a self-service portal.
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