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Jamf Pro

Jamf | 1

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External reviews

1,618 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Information Technology and Services

Great tool and support

  • August 20, 2020
  • Review verified by G2

What do you like best about the product?
We love everything about JAMF. Easy to use, reliable service but most important, exceptional customer service. Anytime you create a ticket they will follow up and make sure your problem has been resolved.
What do you dislike about the product?
There is nothing I can think of. JAMF is rally good.
What problems is the product solving and how is that benefiting you?
Managing Apple devices and implementing ZeroTouch deployment [users are able to image laptops without IT help]

    Information Technology and Services

Jamf Pro Saved My Life!

  • August 20, 2020
  • Review verified by G2

What do you like best about the product?
We like that we can properly manage our entire fleet of Apple products.
What do you dislike about the product?
Little spendy, learning curve is a bit steep
What problems is the product solving and how is that benefiting you?
We are able to utilize a lot of custom policies and scripts to work outside of Apple's prebuilt MDM payload.
Recommendations to others considering the product:
Consider your size and growth when choosing the right MDM.

    Charles K.

Jamf makes my job easier and most importantly more fun!

  • August 20, 2020
  • Review verified by G2

What do you like best about the product?
Automation and Collaboration are some of the best.
What do you dislike about the product?
How long feature requests take to get implemented also how some bugs have just stayed around and never resolved.
What problems is the product solving and how is that benefiting you?
Mass updates, Mass Fixes, Version Control -

Being able to support multiple segments of a business
Having multiple groups with different needs and making all of them happy.

Jamf being on the cutting edge with Apple Technology has always been a plus - they implement or start implementing when Apple does.

This is not an easy feat at all.
Recommendations to others considering the product:
If you are tired of going to every machine and touching them or using Apple Remote Desktop please take a look at JAMF. They have an amazing jumpstart that they provide at the time of setup where they will answer all of your questions. Yes there is a learning curve and I highly recommend the jamfnation board where they have some of the friendliest admins there are.

    Higher Education

Product works well, customer service is great

  • August 20, 2020
  • Review verified by G2

What do you like best about the product?
The UI is very intuitive and easy to use, documentation is fairly thorough, customer and technical support are quick/helpful/friendly, you can do just about anything you can think that you want to do, and the product works fairly well. We got this to manage mobile devices, but now use it to manage our Macs as well. If only windows device management were as simple. They also have courses and an online community that are very helpful.
What do you dislike about the product?
There were 2-3 times where I had to DFU the devices to get it to behave. I am not sure if it's a Jamf side issue or a device side, maybe a little of both. Overall, not a big deal considering how well it works overall.
What problems is the product solving and how is that benefiting you?
Just had to get another mobile device management platform in place to replace the deprecated one by Dell. We realized this can do more, do it more easily, and it was simpler to use. The ASM/DEP is a major benefit as well as being able to enroll Macs, as previously mentioned.
Recommendations to others considering the product:
You can try it free, and roll it out for really cheap and it's per-device so scaling is easy, since they pro-rate licenses.

    Marketing and Advertising

Best MDM Experience

  • August 20, 2020
  • Review verified by G2

What do you like best about the product?
I find the user interface for Jamf to be very easy to use and intuitive. This makes the process of creating policies very simple. I also really like the ability to put specific policies as a dashboard on my Jamf home screen. This has made it extremely easy to track pushed out polices and see how its going.
What do you dislike about the product?
The set up/updating of the Jamf server can get a little confusing. If this process could be more streamlined I think it would be a great improvement.
What problems is the product solving and how is that benefiting you?
We are able to push out required software to all our computers, even with everyone working from home. We can also ensure all our computers have the proper security features enabled.
Recommendations to others considering the product:
Jamf Pro is the best in the industry and most in line with Apple's values.

    Liam S.

Jamf is the go-to Device Management platform for macOS

  • August 20, 2020
  • Review verified by G2

What do you like best about the product?
Jamf has a very comprehensive set of management capabilities for macOS devices- the ease of package/script deployment makes it a breeze to simplify management tasks and deploy all of the apps we use, and the self-service portal allows our users to quickly and easily add printers and applications to their Macs.
The Jamf community is also very active, which makes it easy to find scripts and other resources to use in your Jamf instance.
What do you dislike about the product?
The two biggest areas that Jamf could improve on are:
Configuration profile editing- the current editor includes a lot of extra payload keys that may change/lock out settings I don't want to manage, requiring me to create and sign my profiles separately
Support for improved cloud provisioning- Support for SCIM would be very useful for those of us who don't have any LDAP, such as Azure AD users
What problems is the product solving and how is that benefiting you?
We've been able to streamline our new user onboarding processes using Jamf, automating more application installs and leveraging the Device Enrollment Program support, instead of the previously manual steps we used to do to build out systems

    Jonathan E.

Jamf Pro

  • August 20, 2020
  • Review verified by G2

What do you like best about the product?
Easy management of iPads including naming devices and pushing out software
What do you dislike about the product?
Mac management is a little more complex and we constantly have issues syncing with AD.
What problems is the product solving and how is that benefiting you?
iPad Administration

    Broadcast Media

Jamf Pro

  • August 20, 2020
  • Review verified by G2

What do you like best about the product?
accessible via Internet is great no need to connect to VPN to manage
What do you dislike about the product?
Scheduling is cold of lacking compared to MECM/SCCM
What problems is the product solving and how is that benefiting you?
quickly deploying of needed security updates, deploying OS upgrades with self service
Recommendations to others considering the product:
Just do it

    Ian M.

Exceptionally easy to use, full of features, and has an active community.

  • August 20, 2020
  • Review verified by G2

What do you like best about the product?
The ease of use, especially coming from a SCCM background
What do you dislike about the product?
Lack of basic inventory of non-Apple devices
What problems is the product solving and how is that benefiting you?
Full management, inventory, patching, packaging, deployments, reporting, etc of macOS devices. We get more information from this service than we ever did with AD integration or SCCM/MEM/CM without Jamf.

    Automotive

JAMF: unsupervised to supervised

  • August 20, 2020
  • Review verified by G2

What do you like best about the product?
What i like best from Jamf is the quality of support. Being that i am faily new to Jamf and apple management it was a smooth transition and learning process. Jamf seems to have endless amounts of customization and the out of the box deployment is wonderful!!
What do you dislike about the product?
Jamf is a beast. So tailoring it to what you need might take some time. trial and error. But all in all i really like the product and dont have any complaintes.. yet. :)
What problems is the product solving and how is that benefiting you?
Problems i have resolved with implementing Jamf Pro. is preventing devices from being stolen or lost.

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