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Jamf Pro

Jamf | 1

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External reviews

1,618 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Higher Education

If Apple made a management framework it would be Jamf with a slicker UI

  • June 30, 2020
  • Review verified by G2

What do you like best about the product?
Granular control of MacOS and iOS devices. JAMF is a really good platform with a great support community, When needed support is available through JAMF Nation and their Helpdesk.
What do you dislike about the product?
They took away a keyboard shortcut used for quickly editing policies.
Not all functions are easily accessible or where you'd expect them to be.
Third party support could be better from Software vendors.
What problems is the product solving and how is that benefiting you?
We're using JAMF to Manage thousands of iPads. JAMF makes deployment really easy by allowing automatic configuration of devices.
Recommendations to others considering the product:
Get the integrations done early, train Helpdesk and provide limited access.
Make use of the JAMF Training Catalogue


    Computer Software

Best in business

  • June 22, 2020
  • Review verified by G2

What do you like best about the product?
The huge flexibility of what you can do is amazing.
What do you dislike about the product?
Maybe a bit unintuitive at places. Not always super clear where to do what if you haven't done it before.
What problems is the product solving and how is that benefiting you?
We are very spread out over different countries and can now ensure all endpoint are secure and capable of handling everything we need without endless hours of setting up machines.


    Education Management

I’m a Fan!

  • May 27, 2020
  • Review provided by G2

What do you like best about the product?
The features and ability to managed devices.
What do you dislike about the product?
Rue cost per seat is a bit expensive for larger institutions.
What problems is the product solving and how is that benefiting you?
We are able to managed all of our devices. It’s also increased productivity.
Recommendations to others considering the product:
None does not apply.


    Andy M.

Easy and powerful tool to manage your site.

  • May 27, 2020
  • Review verified by G2

What do you like best about the product?
Jamf is always improving. It's easy to manage my site computers with updates and also self service. During COVID it's been even more important to leverage Jamf to support my community.
What do you dislike about the product?
I feel I don't take full advantage of it.
What problems is the product solving and how is that benefiting you?
I'm able to send updates to my staff computers, or leverage the patch management to keep the computers up to date. For less used installs I can place programs and setting into Self Service. I've also made use of the PPPC Utility to control security settings on my managed devices.
Recommendations to others considering the product:
Jamf makes it easy to rebuild and enroll computers. It's an excellent tool to manage existing technology.


    Raul G.

Succeed with Jamf

  • May 26, 2020
  • Review verified by G2

What do you like best about the product?
Jamf has allowed us to maintain hundreds of Apple devices right from our desktops without having to put hands on those devices.
What do you dislike about the product?
There is a steep learning curve to Jamf but once you have it, life is so much easier.
What problems is the product solving and how is that benefiting you?
I am installing and uninstalling apps on our users' devices without taking the devices away from them. Jamf offers a lot of benefits and features to our users, giving them more access and support in real-time.
Recommendations to others considering the product:
Jamf offers a lot of support and has a great community who shares their knowledge with each other. Make sure to use those resources.


    Information Technology and Services

Alliance partnership working with current and new customers shared customers.

  • May 26, 2020
  • Review verified by G2

What do you like best about the product?
Jamf Pro is an essential suite of tools that I use daily. However, the best feature of Jamf is the forum. Jamf Nation makes success possible even in challenging and changing situations.
What do you dislike about the product?
Jamf Pro is often compared with other products. I dislike that it can be difficult to differentiate what key aspects of Jamf Pro make it the best choice when compared to products that are given out for free by competitors.
What problems is the product solving and how is that benefiting you?
I am managing a large fleet of Mac computers that are being used by a highly mobile workforce for multiple customers. Jamf Pro streamlines management tasks.
Recommendations to others considering the product:
Jamf Pro is a full featured life-cycle management solution for both iOS Devices and Mac computers. Unlike many competitors, Jamf Pro is a complete solution.


    Scott B.

Fluid & scalable Mac management with Jamf Pro.

  • May 26, 2020
  • Review provided by G2

What do you like best about the product?
Self Service is the secret sauce in this MDM plus suite of tools. Provide your end uses with resources to get information, software installations and updates, utilities and script tools and apply policies and configuration profiles. Make this your one-stop-shop for everything you can and the service desk will notice a significant drop-off in support calls.
What do you dislike about the product?
The Jamf Software Server (JSS) is undergoing a gradual redesign but it still needs work to provide a consistent user interface throughout. It should have the same sorting, searching & selecting interface in all views. It's not there yet.
What problems is the product solving and how is that benefiting you?
With limited amount of time, like all of you, running the paperwork hurdles to get clearance to apply updates and patches to our fleet would take another full-time position. Self Service permits us to make changes on the user's schedule without a massive company-wide change. Works iteratively!
Recommendations to others considering the product:
It's good. You'll get more out of it if you've got someone managing it who knows Macs, of course, and has some shell scripting skills.


    Education Management

A wonderful Management System, with great resources to back it up.

  • May 26, 2020
  • Review verified by G2

What do you like best about the product?
Easy to use. Excellent Tech support and resources. They are always working hard to give customers more of what they are asking .
What do you dislike about the product?
Not enough control over device settings.
What problems is the product solving and how is that benefiting you?
Organization more management over devices. Inventory of devices and apps. Remote access to devices off-premises. Security and location of lost devices. I can manage student Apple IDs with the help of the Apple School Manager. Apple and Jamf are working closely together.
Recommendations to others considering the product:
A great way to quickly enroll many devices. It is very user friendly. Easy to implement your users individual needs. You do not need a great deal of technical background to get it up and running.


    Denton T.

Incredible tool. And it's the only tool we need.

  • May 26, 2020
  • Review verified by G2

What do you like best about the product?
I single-handedly deploy apple products at our k12 district, 40 macs, and 100 ipads. from box open to the recycler, we use Jamf Pro for every step
What do you dislike about the product?
I have no complaints about Jamf, their employees, support staff
What problems is the product solving and how is that benefiting you?
We primarily drive a set of apps for a specific curriculum without users needing any other tool
Recommendations to others considering the product:
You will not regret joining the Jamf Community


    Jason A.

JAMF - The only way to manage thousands of Apple devices in an enterprise

  • May 26, 2020
  • Review provided by G2

What do you like best about the product?
Jamf seems to be the market leader in its ability to manage the full spectrum of available configurations for both Apple computer and mobile devices. They have clearly had a close knit connection with and work seamlessly aside one another which shows in any support case I've had to open. There never seems to be the typical separation of responsibility like what is often seen with other manufacturer/solution providers.
What do you dislike about the product?
I honestly can't say that I have anything bad to say about JAMF. They've been amazing in every aspect, and when things don't go as planned, their support is quick to respond and dive right in alongside Apple to resolve any issues that may arise.
What problems is the product solving and how is that benefiting you?
Managing thousands of iPads and computer devices in the quickly evolved distance learning realm known as the new normal during the covid-19 pandemic