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Jamf Pro Review
What do you like best about the product?
Ease of use/mass modifications and how it can integrate allowing for zero touch setup. The fact that I have remote access to the system and can make changes when not in the office is a huge benefit. The ability too restricted what can be accessed and have the logs to show to administration goes a huge way in showing misuse of hardware. The flip side is seeing what hardware is being used and when last used is critical in knowing what needs to be upgraded or where the school district can save money on the next round of replenishments.
What do you dislike about the product?
Some times having to move all over the place to find things, it would be extremely helpful if static lists work the way adding users/computers to policies was. Currently when editing a static list it show all computers until you filter. This is the same with trying to update scripts at times as you have to open another window to access the script of editing/viewing.
What problems is the product solving and how is that benefiting you?
Mass updates and policy changes, being able to send software out to all computers without having to touch every single one. The greatest benefit was seen last summer during a refreshment of 400+ systems. Using Zero touch with Apple and Jamf allowed myself to save close to a week of tedious setup and configuration.
Being able to provide software to students and he/she being able to download what is only allowed is huge is saving both time and resources.
Being able to provide software to students and he/she being able to download what is only allowed is huge is saving both time and resources.
Recommendations to others considering the product:
While the setup and cost can be overwhelming myself and my predecessor both agree that if the system was not in place at the school I would need a second person to help manage the computers or installation, setup, new users and changes.
The last three months (covid) have been eye opening in how JAMF has been critical. As it as allowed for remote software install (Self Service), policy/configuration updates.
The last three months (covid) have been eye opening in how JAMF has been critical. As it as allowed for remote software install (Self Service), policy/configuration updates.
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Quality support with effective device managing tools.
What do you like best about the product?
Self Service is amazing for our environment. It allow us to quickly get machines out to users and staff without having to install all the software beforehand. When Jamf added the ability to customize Self Service, we could know brand the application to fit our company. Once Jamf added the mobile interface - having the ability to make changes quickly on an iPhone or iPad was effective when having to make a change without a desktop/laptop. I must also mention the community behind Jamf Pro - Jamf Nation.
What do you dislike about the product?
Web interface can sometimes be sluggish when opening Policies or Profiles, but this can be down to what server you're running it on. There isn't much to dislike about Jamf Pro besides small, here and there, quirks.
What problems is the product solving and how is that benefiting you?
How to manage Macs and iDevices in a large environment. Jamf Pro allows us to schedule check-ins and push important updates to all our machines where users may not be a local admin. It's been 10 years since we started using Jamf Pro and it's come along way. We highly depend on the resources on the collaborative Jamf-Nation forum to tweak our workflow and environment. The community that is built around Jamf Pro is dedicated and hardworking to find proper solutions to worrisome tasks.
Recommendations to others considering the product:
Take the plunge! It's amazing what Jamf Pro can do - request a trial and fiddle around with the settings. Test, test, test! You'll be surprised at what you can accomplish on a large scale with Jamf Pro. Be sure to read the documentation! It's vital to understand how MDM works and where Jamf Pro fits in.
Jamf Pro-An easy, reboust Mac management solution
What do you like best about the product?
I like the interface of Jamf Pro and the ease of use in terms of making policies, profiles etc. The interface has a nice, simple layout and makes the options obvious, which in turn makes it easier to get where you need to be.
What do you dislike about the product?
No dislikes as of now. Jamf Pro does everything we need in our organization.
What problems is the product solving and how is that benefiting you?
Managing over 100 Macs. Pushing software, updates, compliance policies.
JAMF is amazing!
What do you like best about the product?
User friendly and support has been perfect.
What do you dislike about the product?
I haven’t had any bad experiences with JAMF.
What problems is the product solving and how is that benefiting you?
Pushing out software, config profiles and inventory.
Happy Jamf Pro Admin
What do you like best about the product?
I like how easy it is to get started and use. Also allows for very granular settings.
What do you dislike about the product?
The only thing that really gets me is the location of the save button in the computer/device settings. You scroll down and fill everything out and then you have to remember to scroll back up to click the save button.
What problems is the product solving and how is that benefiting you?
We didn't use a Mac management system before Jamf Pro and now we have a lot more data about what our end users need from their machines and different security features we can deploy with out affecting the users experience.
Recommendations to others considering the product:
I highly recommend Jamf Pro for your Mac Management system. Its easy to get started with and the support is outstanding. There is also a wealth of information in the Jamf community.
An exceptionally reliable and easy-to-use MDM
What do you like best about the product?
Above all, JAMF is reliable. If I make a change or push out a package I can be sure that it will reach everyone, and that the reports that it generates and collects will be accurate. Navigating the system is easy and everything is well laid-out. I also appreciate the fact that we could host our own server, and that it could run on virtual servers (in our case, a DigitalOcean Cloud Droplet). I also really appreciate that they have an API with good documentation. There are many times when I can write a Python script or use CURL to automate a task, and that's a huge time saver.
What do you dislike about the product?
While JAMF is really great, it's also really expensive. I wish their pricing could be more competitive. Aside from that, I have absolutely zero issues or complaints.
What problems is the product solving and how is that benefiting you?
We manage a 1:1 deployment of iPads, MacBooks, and Apple TVs for a K-12 school system. It helps me keep track of which devices are assigned to each user, and I know that if someone needs an app or configuration profile I can send it to them and rest assured knowing it's installed and working.
Recommendations to others considering the product:
If it's within your means, you should absolutely consider it! It is by far the best MDM solution we have used.
Best MDM
What do you like best about the product?
Features and support. You can get cheaper MDMs, but you would be on your own for support.
What do you dislike about the product?
There are some key features that would make my life easier.
What problems is the product solving and how is that benefiting you?
Classroom management and iPad cart management. I can accommodate requests quickly and classroom refreshes are less time consuming
The standard for Apple mobile device management.
What do you like best about the product?
The ease of use and how well it integrates with Apples frameworks. It is so easy to manage all apple systems from one console, and with at home learning and teaching it has become in valuable in solving tech issues and pushing out software and updates.
What do you dislike about the product?
It can be a bit of a learning curve up front, with a lot of acronyms and information coming at you all at once. And it can be a bit troubling to set up if your not doing a Jamf Cloud instance.
What problems is the product solving and how is that benefiting you?
We are able to manage our entire fleet of apple products from home, monitoring software updates and upgrades. We are able to quickly roll out software. Also it allows us to keep track of our fleet and enroll devices that we just send to new employees and students without ever having to touch the device.
Apple Management Made Easy
What do you like best about the product?
Jamf makes deploying devices simple, and makes managing them even simpler.
What do you dislike about the product?
Nothing about Jamf Pro warrants a dislike.
What problems is the product solving and how is that benefiting you?
Deploying devices, device management, device maintenance. Other benefits? Knowledge of device location, most recent activities, and more.
A Great Mac Management System
What do you like best about the product?
The GUI is easy to find your way around. The latest updates are much better
What do you dislike about the product?
Manual device checkin would be a nice feature
What problems is the product solving and how is that benefiting you?
OS Upgrades, CC and Office Deployments. Our Macs were a mess, JAMF has helped us organize and manage them.
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