Jamf Pro
JamfExternal reviews
2,026 reviews
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Amazing experience
What do you like best about the product?
The funcuonality and security, Jamf Pro proives users an experience like no other MDM, support is just a phone call away.
What do you dislike about the product?
In all honesty, i only wish Jamf and the ibooks section will work slightly better. But that also comes from apple which they dont make it easy.
What problems is the product solving and how is that benefiting you?
Biggest problem is doing things in bulk, Automation with jamf pro allows less hands on for techninians on the field.
Great MDM product for Higher Education
What do you like best about the product?
We like how it makes it easy to manage our Macs. We currently don't use it for mobile devices, but all the same, we are delighted with how it can show us our current inventory quickly, and fewer machines go "missing."
What do you dislike about the product?
It would be great if "JAMF Connect" could be seamlessly integrated. Currently, you end up putting in your password two times to log into your machine using Azure Active Directory. I am hoping that this will be simpler in the future. This issue isn't JAMFs fault. It's a limitation from Apple
What problems is the product solving and how is that benefiting you?
We had no accurate inventory or management of our Mac fleet. Now machines can't just walk away as they are tied into the Apple School Manager and passed to JAMFs PreStage enrollment. Now we always have track of our devices. Also, when we had to switch to working from home, we could push fixes remotely rather than having to have the machine in our hands.
Recommendations to others considering the product:
We have had great results with this. Also their training is amazing. We have only had a couple of issues that we required help with and the support staff were great.
Great tool to provision and manage your Apple devices
What do you like best about the product?
Simple and easy-to-understand interface. Setting up policies for software distribution is a breeze, and makes our deployments easy and consistent.
What do you dislike about the product?
Patch management can be better. The process is super easy for the products that are supported but still have to be fed the source file. That is understandable for apps that need codes or customization before release, but there are others that could be pulled automatically (Chrome, Firefox, etc.) There are also some critical apps (for our environment at least) that are not on the patch management list. Having a way to add to that list would be great.
What problems is the product solving and how is that benefiting you?
A single place for Apple device inventory, and configurations has greatly improved our processes.
The best MDM solution for Apple devices
What do you like best about the product?
Option for cloud based Jamf Pro server. Clutter less and user-friendly interface with dashboards and status for policies and patch management. Composer is a great tool that helps to create software packages to be distributed via policies. User-initiated enrollment process is straight forward which is suitable for non-IT users. A lot of tips on managing Apple devices can be found on Jamf Nation, which is the largest Apple IT management community in the world. Great customer service supports with constant follow ups from the assigned technician on any oustanding issues.
What do you dislike about the product?
Smart Group's Criteria could be improved by offering more choices. Package upload and refresh time could be faster, as it takes time to wait for a new package to be ready and available on Jamf Pro. Add more third-party software to patch management feature.
What problems is the product solving and how is that benefiting you?
Ability to manage Apple device centrally without having to connect to company networks. Allow only authorized software and software updates to be installed via Self Service. Ability to restrict unauthorized software from being installed on users devices.
Recommendations to others considering the product:
Among the MDMs that I previously used, Jamf Pro is the best. It's better than the rest when it comes to its user interface and functionality. Their tech support team is also reliable and always ready to help.
Jamf Pro is great for managing all our Apple devices.
What do you like best about the product?
The ease of deploying software and managing settings.
What do you dislike about the product?
Just minor issues that affect Self Service becoming unresponsive.
What problems is the product solving and how is that benefiting you?
Adding firmware locks on Mac OS and having Find My Device override for iOS makes it very easy if an employee leaves.
Jamf for Apple MDM
What do you like best about the product?
The huge community support from Jamf Nation and the friendly support team in Jamf.
What do you dislike about the product?
When something breaks and we are not sure why.
What problems is the product solving and how is that benefiting you?
Jamf Pro helps us manage all of our Apple devices from OSX to IOS. Since we upgraded to Jamf Cloud, we are able to deploy apps while users are off-site which is a huge plus for us during the pandemic. As for imaging, we have been using Jamf zero-touch deployment since pre-pandemic so it is just a matter of tweaking it for our needs.
Recommendations to others considering the product:
There are free trials and I believe free for users under five devices. It is always good to play around with it before making a purchase.
Excellent Customer Service
What do you like best about the product?
Everyone I have talked to at Jamf has been extremely friendly and helpful
What do you dislike about the product?
There is nothing that I really dislike about Jamf.
What problems is the product solving and how is that benefiting you?
Finding devices, pushing out updates and apps.
Recommendations to others considering the product:
We switched from 1 MDM to Jamf. Remember that old information is old. Start fresh.
Couldn't survive without it!
What do you like best about the product?
Jamf makes a huge part of my job so much easier. The ease of changing settings on the iPads with a few clicks is vital. When the pandemic hit, I had one day to prepare for going completely virtual. With just a few changes to the configuration files and few clicks we were ready!
What do you dislike about the product?
Sometimes the limits that Apple puts on some of the security features, you can't always have things the way you want. But Jamf does a great job.
What problems is the product solving and how is that benefiting you?
When the schools were virtual, I could push out apps and change configurations even with the students at home. This was vital for our distance learning!
Recommendations to others considering the product:
Being the Technical Director of a school district I have not found another product to control iPads as well as Jamf does.
Great software. Easy to use.
What do you like best about the product?
Great community at Jamf Nation that helps each other out. Great support from Jamf customer support. They will work with you to help you figure out your issues.
What do you dislike about the product?
I wish there was the ability to import assets via CSV. There are 3rd party apps to do this but why not in Jamf itself?
What problems is the product solving and how is that benefiting you?
Easily push out policies and apps. Literally 0 touch deployment. Creating weblinks for ipads that don't have apps and being able to control what is useable on iOS devices fully.
Wonderful
What do you like best about the product?
For us the knowledge base is extremly helpfull
What do you dislike about the product?
We really do not have any dislikes at this time
What problems is the product solving and how is that benefiting you?
Managing our devices for technology challenged team members
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