Very effective tool to monitor the performance of the entire application
What do you like best about the product?
I like the responsiveness of the dashboards for each account I manage, the tracking features have been invaluable for communication. I like how we can build interactions with customers, it's a very intuitive tool that helps us understand our customers better.
What do you dislike about the product?
It can be a bit trickly to assign popups, it sometimes crashes a bit, and there are some restrictions that can be frustrating.
What problems is the product solving and how is that benefiting you?
I have found it extremely helpful in troubleshooting, the information has been provided clearly. The interactions in the app allow us to communicate, it has helped us understand the analytical part.