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Great for websites and flow oriented products (checkouts), but not great for a feature rich product

  • By Financial Services
  • on 11/21/2024

What do you like best about the product?
Amplitude is pretty easy to pick and get going. I work on a product that is feature rich and needs tracking of what features are being used, how many time and time spend on each. Amplitude does an amazing job answering most queries out of the box. To understand my customer better, I use amplitude on a daily basis.
What do you dislike about the product?
As a first time user, I was surprised that within 2 weeks of using Amplitude, I bumped into multiple use cases that were not supported by Amplitude out of the box. For instance, Amplitude does not support distinct filter to event property. Lots of questions around time spent (ex: after signing up on an average how many days does it take for a user to spend 30 min on the product) can't be answered out of the box.
What problems is the product solving and how is that benefiting you?
Amplitude helps keep a close pulse on customers, how they are using my feature rich product.


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