What do you like best about the product?

Monday Work Management is one of those products that just feels right as soon as you launch it. It looks beautiful and is really easy to get going. Monday removes that blocker of project members not wanting to update task statuses, add comms and generally keep everyone informed, as it's so easy and fun to use it's actually a pleasure to interact with the platform. As an enterprise customer, we find the level of customer support truely amazing. Whenever we have a question, or 'how can we do XYZ' our customer support manager is always on hand to connect us directly to someone who can help.

What do you dislike about the product?

The one downside for me is everyone in the organisation will want a monday license. As soon as users experience Monday, they can see a great use case to introduce the product into their team or work process. Don't get me wrong, it's great to see a workforce excited about a platform...just be preparred to see those use cases and ROI business cases land on your desk.

What problems is the product solving and how is that benefiting you?

One current business challenge is to improve our supplier onboarding process, alongside our procurement and due dilligence processes. We have copious forms a supplier needs to complete, and then internally we have the challenge of keeping track where we are in the process and ensuring everything gets completed as quickly and easily as possible. Monday is proving an excellent solution, especially with the monday Forms element of the product, which once combined with an approved monday.com market place app - we've now got ourselves a super slick solution. On top of that, Monday allows us to automate manual elements of the process and provide great reports and insight into key stakeholders.