What do you like best about the product?

We've tested the product using reputable 3rd party pentesters manual and automated. And we've compared it with other products. The difference between seeing that you are being compromised and not seeing it is huge. How do you choose a competitive product that is cheaper if it doesn't see that you are being compromised? Or how do you rest at night knowing that you've done everything you can to safeguard your network? Extrahop's visibility is far above the rest.

What do you dislike about the product?

It is pricey. So if you are Misinformed and think that backups, firewalls, and anti-virus solutions are going to save you then you aren't going to understand the price of this product.

What problems is the product solving and how is that benefiting you?

Mainly keeping our company from experiencing a ransomware event. We have staff dedicated to keeping their eye on the product and chasing down alerts 24/7/365.