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Superb all the way!
What do you like best about the product?
I have a point person to go to if needed. Love this! Andy is fabulous! He's very helpful, knowledgeable, kind, and shows he cares about his job and me as the customer. Quick response time too!
What do you dislike about the product?
Adding maintenance should be easier. I add an oil change to one vehicle and when adding to a 2nd vehicle it says that the title has already been taken, so I have to give it a different title. That part is annoying. I'm sure it's on me and I'm missing something simple, but I never asked for help with that part either. It was all guesswork, so not too bad for figuring it out on my own. Although, Azuga does offer training, for free, if needed.
What problems is the product solving and how is that benefiting you?
We added 2 additional GPS units and they were nice enough to continue with the current pricing we have as well as no shipping cost because we've been with them for a year, haven't broken our contract, added more units and well, our rep Andy is awesome! He gave us a great deal!
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Great!
What do you like best about the product?
Up-to-date/time location of your entire fleet
What do you dislike about the product?
Nothing so far. I cannot complain about the service.
What problems is the product solving and how is that benefiting you?
The main problem I had with other providers was the inaccurate location of my fleet. I do not have that issue with Azuga.
Easy to use
What do you like best about the product?
Easy to use nice clear maps to track our vehicles.
What do you dislike about the product?
Hard to edit things when we change drivers.
What problems is the product solving and how is that benefiting you?
Nothing at the moment
easy to use
What do you like best about the product?
user friendly. always works. Times are 100 % to the T. Never have a issue logging or web site being down.
What do you dislike about the product?
nothing like it all everything works well
What problems is the product solving and how is that benefiting you?
none i do not have any problems
Great Service
What do you like best about the product?
Azuga is user-friendly and easy to navigate.
What do you dislike about the product?
No issues using this service. Pretty seamless.
What problems is the product solving and how is that benefiting you?
Azuga has helped my company track necessary information within our fleet.
Helps keep track of your employees
What do you like best about the product?
It is easy to track my employees to verify that they spend the correct amount of time on each job and that they also do not use the work vehicle for personal use.
What do you dislike about the product?
It seems like the hard breaking and sudden accleration are too sensitive. Also, we have had azuga units stop working for no apparent reason.
What problems is the product solving and how is that benefiting you?
Determining correct locations of pest technicians to make sure they are at the correct house.
Awesome tracking capabilities
What do you like best about the product?
That I can keep track of my fleet vehicles in real time. Alerts are sent via email plus diagnostic codes as well
What do you dislike about the product?
If vehicles are not driven or in storage the modules drain your battery.
What problems is the product solving and how is that benefiting you?
Vehicle abuse and speeding
Great services and reminders.
What do you like best about the product?
Adds and increases safety for our fleet.
What do you dislike about the product?
Nothing to say here. Everything works well.
What problems is the product solving and how is that benefiting you?
It helps us monitor our drivers' performance.
Great GPS Company
What do you like best about the product?
Great Reliable software keeps me alert day to day with our operational fleet. Instantly available information is already waiting for you at your request, whether it's at your fingertips or even reported via email alerts.
What do you dislike about the product?
When mapping a GPS unit Device with a Vehicle, that GPS devise sometimes does not map with driver demonstrating device as never engaged with custom operator unit , leaving you to believe its another unit. This is found when using the Admin feature when organzing the devises with drivers and vehicles.
What problems is the product solving and how is that benefiting you?
I trust the information given by Azuga on our vehicle fleet and realize it's accurate and genuine to its timestamp , so this minimizes any doubt or problems that arise with employee conflicts and faulty devises.
Tracks vehicles well.
What do you like best about the product?
I can see where my technicians are without interrupting workflow.
What do you dislike about the product?
Sometimes hard to tell where they are exactly without zooming in on the location.
What problems is the product solving and how is that benefiting you?
Less time on the phone locating people and letting customers know quickly how long before they arrive.
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