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Azuga Fleet

Azuga, a Bridgestone Company

Reviews from AWS customer

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External reviews

192 reviews
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External reviews are not included in the AWS star rating for the product.


    Mr H.

Excellent service!

  • May 04, 2021
  • Review provided by G2

What do you like best about the product?
All the options to choose from, when viewing where my techs are
What do you dislike about the product?
There is nothing I can think of at this time.
What problems is the product solving and how is that benefiting you?
I am able to clarify exactly how long a tech is at a location when a customer disputes charges.
Recommendations to others considering the product:
This program has everything you need when tracking and managing your vehicles


    Construction

Joseph Kelly

  • May 04, 2021
  • Review provided by G2

What do you like best about the product?
There are many different features that allow for easy tracking and accessibility throughout various facets of fleet management. The maintenance section, in particular, allows for easy tracking and management of up-to-date information regarding vehicle operating status and routine maintenance. The "live" feature gives us as a company easy accessibility for live monitoring of fleet vehicles to manage our time and resources and complete tasks as quickly and efficiently a possible.
What do you dislike about the product?
The rewards system aspect of the application is a bit difficult to understand and use. We do not use this feature, but if it was more easily accessible, we might consider it.
What problems is the product solving and how is that benefiting you?
Azuga has allowed us to localize all maintenance records to efficiently track upkeep, such as oil changes and state inspection and registration dates. We also utilize this feature for tracking significant repairs to use as a history when cycling through trucks and updating our fleet. The "live" feature has been highly beneficial. It has helped us tremendously to track our vehicles throughout the day, check hours of work completed, and add on calls to employees who are in the area without taking unnecessary steps.


    Paul B.

Best Value For The Money

  • May 04, 2021
  • Review provided by G2

What do you like best about the product?
The ease of use very user friendly ! Great price!
What do you dislike about the product?
The billing system I wish it would be automatically billed to my card monthly
What problems is the product solving and how is that benefiting you?
We can tell where everyone is at at any given time so if we have a service call we can see who is closest and send them over to service the customer which saves on extra trips time and money.
Recommendations to others considering the product:
You cannot beat the value and service Azuga Provides.


    Environmental Services

Slow

  • May 04, 2021
  • Review provided by G2

What do you like best about the product?
The traffic view the location and distance
What do you dislike about the product?
Not according to gps it time is of not actually time on my notifications
What problems is the product solving and how is that benefiting you?
None


    Dana M.

Fleet Tracking & Management

  • May 03, 2021
  • Review provided by G2

What do you like best about the product?
That we can get an idea of where a tech is at, if we receive a service need in that area. we also are now tracking mileage and vehicle service needs.
What do you dislike about the product?
GPS can be spotty at times. But not so bad that it is not helpful.
What problems is the product solving and how is that benefiting you?
The mileage tracking and scheduled service needs, as well as keeping our drivers safe, with driving habit alerts.


    Tyson W.

Big Brother with Details

  • May 03, 2021
  • Review provided by G2

What do you like best about the product?
The bread crumb trail for tracking and the live view.
What do you dislike about the product?
Could use more graphic options for vehicles and landmarks.
What problems is the product solving and how is that benefiting you?
We are solving time clock issues. By know when the vehicle is at home or in use. We have benefitted from the ability to see our entire fleet on one screen with details. This allows us to look in on the fleet quickly at random times.
Recommendations to others considering the product:
Look at the details and reports that are available.


    Facilities Services

OPERATIONS GROUP

  • May 03, 2021
  • Review provided by G2

What do you like best about the product?
GREAT FOR LOCATING WHERE VEHICLES ARE and how long they have been there.
What do you dislike about the product?
NONE i HAVE NO DISLIKES USING AZUGA after being a customer fir 7 years.
What problems is the product solving and how is that benefiting you?
vehicles are where they are suppose to be.


    Kenneth A.

Amazing Product

  • May 03, 2021
  • Review provided by G2

What do you like best about the product?
We are able to track our fleet in real time and find our vehicles at a moment's notice! When our technicians are unable to locate a customers home, we are able to track them and guide them to the customer. It also allows us to keep track of basic vehicle functions such as low fuel, or low battery so we can keep the tech informed at all times!
What do you dislike about the product?
Sometimes the website will freeze up and have to be refreshed, but that could be just our internet running slow! Other than that, it is a good product and allows us to do everything that we need it to do! Really no major complaints on the service at all!
What problems is the product solving and how is that benefiting you?
We are able to notify our customer with an accurate ETA's and help our technicians find the customer's homes! We are also to keep track of their driving. If they accellerate or brake too quickly we are informed and can notify them in real time to improve their driving behaviors.
Recommendations to others considering the product:
This program is able to help you keep track of your vehicles and employees. It is very easy to use and has a ton of information available at your fingertips! This program will allow you to keep track of fuel usage, vehicle performance and driver behaviors. You will be able to see what they are doing in real time and plan accordingly to best route them and make everything work as efficiently as possible!


    Alberto S.

Fulfill expectations.

  • May 03, 2021
  • Review provided by G2

What do you like best about the product?
The monthly reports with all the details regarding my vehicles and personalized comments and suggestions.
What do you dislike about the product?
The function of maintenance is rough on the edges; it doesn't give us the precise information to make a maintenance plan.
What problems is the product solving and how is that benefiting you?
The bread crum is incredible, very accurate and gives us a view of where and when our drivers were. We can make calculations of gas consumption with this information and it is beneficial if you know how to use it.


    Luxury Goods & Jewelry

GREAT SERVICE

  • May 03, 2021
  • Review provided by G2

What do you like best about the product?
THE REAL TIME OF TRACKING OUR TRUCKS IS THE BEST
What do you dislike about the product?
I really have nothing to say about the down side I haven't had any issues with the service
What problems is the product solving and how is that benefiting you?
the real time tracking is the best I used another service and it did not track in real time, our trucks will be at our base and the app will say they were 30min away, not good for our industry.
Recommendations to others considering the product:
This service is one of the best out there I will recomend it to any one.