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User Friendly with detailed reports
What do you like best about the product?
Easy access to information and reports. Live details are beneficial. The system helped the team to be watchful of the posted speeds.
What do you dislike about the product?
Nothing to note about the tool. I ma sure there are features that can be added if needed
What problems is the product solving and how is that benefiting you?
Allows to check and make sure the users follow the posted speeds.The tool help in running the reports for vehicle usage.
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Experience with Azuga
What do you like best about the product?
Azuga has provided GP Roadway Solutions with the tools to help iprove our drivers awareness and to support and validate information when requred to verify incident.
What do you dislike about the product?
One of the things that hampers us is the disconnect from the satellite at times. Not sure if it is due to our location in Hawaii.
What problems is the product solving and how is that benefiting you?
It helps us to identify driver habits and to verify any incidents that occur. It provides us with the information needed for our Safety Team and to take corrective action when necessary.
Very user friendly
What do you like best about the product?
I use this program several times a day. It is very user friendly and easy to navigate.
What do you dislike about the product?
I really don't have anything negative to say about this program. Keep doing what you are doing.
What problems is the product solving and how is that benefiting you?
I use Azuga everyday to correct times on my technician's work orders, rather than having to contact them during their busy days.
Program Manager
What do you like best about the product?
All of the data thats provided on the reports.
What do you dislike about the product?
No downside, I love the product. It help me manage the 25 drivers I have.
What problems is the product solving and how is that benefiting you?
Very helpful in running reports managing my teams driving to be a safe driver. Hard breaking and managing seed is the greatest value.
An excellent platform providing fleet management services with knowledgeable and helpful staff
What do you like best about the product?
The Azuga Fleet platform has been one of the best decisions our company has made to manage our fleet. We are currently using the GPS data loggers as well as the safety cams. The combination of these two products allows us to know the location of any vehicle in our fleet that is in motion or parked. The AI Safety dash cam has provided edudcational opportunities for our drivers to become better drivers and also provides video coverage in the event of an accident. When I have had to speak to anyone from the company from their sales team to the support team, the experience has been helpful and easy to navigate with solutions that work being provided on the first call. The amount of data someone can see from the data loger capture is customizeable and can be utilized for specific needs of your business.
What do you dislike about the product?
Currently there is an upgrade happening to the platform that has been somewhat difficult to navigate. I think that this has been a difficulty for us because of our timing to adopt the platform. Even though this has been a frustration at times, the staff has been great at receiving feedback and suggestions for improvements and features that we might like to see.
What problems is the product solving and how is that benefiting you?
Azuga fleet has helped our company identify opportunity costs that we did not know existed until we began to see the data come in. We have been able to take steps to help reduce the costs of oporating our fleet and conducting day to day business.
Easy to use, great to track fleet vehicles.
What do you like best about the product?
The dashboard is very easy to use, easy to read and intuiative.
What do you dislike about the product?
I have had a couple of issues with my credentials not working.
What problems is the product solving and how is that benefiting you?
This allows us to see what technicians are in the best position to service a customer or we have utilized it to verify a tehcnician was at an address.
Using Azuga for business for 2 years
What do you like best about the product?
I like the ability to monitor the locations and driving habits of my employees. I found one employee was cheating on their timesheets unaware that I was monitoring their whereabouts. Needless to say this person no longer works for me.
What do you dislike about the product?
I do not have any dislikes with Azuga. it has worked well to meet our needs.
What problems is the product solving and how is that benefiting you?
Employee tracking to assure they are doing what is expected. Also like the ability to monitor the vehicle maintenance.
Terrific, a car was stolen and we tracked it and got back within 10 minutes
What do you like best about the product?
Being able to see where our cars are at in real time. Also being able to see when the car is idling and for how long
What do you dislike about the product?
Nothing the app is great, I have absolutely no complaints about the app. I honestly feel that anyone with a complaint about the app needs to be trained on it again
What problems is the product solving and how is that benefiting you?
We have 32 cars in our fleet and sometimes our drivers goof off during their shifts and takes the cars out of their designated areas or park the cars and go do whatever they want to do. We used another app for years and the drivers would simply take out the tracker and we wouldn't know. The AZUGA app sends us alerts
Branch Manager
What do you like best about the product?
The accuracy of the information on the branch fleet. This also assists us with being more efficient as a company. We can route our technicians more productively every day.
What do you dislike about the product?
The Azuga devices seem to be more sensative at times than others. We know this because we have had the same drivers in multiple vehicles to verify. This is the only deficiency we noticed in the branch.
What problems is the product solving and how is that benefiting you?
Efficiency issues/productivity issues. It is also assisting us with "no call no show" customer complaints. We also can see how many tehcnicians we have on the road when after hours services come in.
Fleet Tracking
What do you like best about the product?
Each technician can be breadcrumb tracked and that gives insight for us to determine how much time they're spending at a location as opposed to their clock and out times on a job.
It tells us the exact speed, fuel up, ignition on/off
It keeps each tech anonymous for reward tracking so no favoratism can ever be present
Dashboard is great for quickly checking on how all drivers are doing as an overview
It tells us the exact speed, fuel up, ignition on/off
It keeps each tech anonymous for reward tracking so no favoratism can ever be present
Dashboard is great for quickly checking on how all drivers are doing as an overview
What do you dislike about the product?
The reports tab can be confusing at times to determine which tab you need to use
What problems is the product solving and how is that benefiting you?
Determining where a tech is in relation to his next call.
Determining if a tech went to the wrong location
Checking a techs time card vs his location if he forgot to clock in or out of a job
Determining if a tech went to the wrong location
Checking a techs time card vs his location if he forgot to clock in or out of a job
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