Most of the users are using this because of the migrations from the traditional VPN to this next generation of GP services.
 
                        Zscaler Private Access (ZPA)
Zscaler, Inc.External reviews
External reviews are not included in the AWS star rating for the product.
Whenever we need to upgrade the users, it increases immediately
What is our primary use case?
How has it helped my organization?
It provides national security and a great user experience. It's very beneficial.
What is most valuable?
It provides security and has a great service user experience. The scalability is amazing. Whenever we need to upgrade the users, it increases immediately.
What needs improvement?
There are some bugs in the solution, which they are clearly working on, and they are still not resolving them. So it's taking some time.
For how long have I used the solution?
We have been using it for the last two years.
What do I think about the stability of the solution?
The stability is good. It's average, you can say. There are some bugs which need to be resolved.
What do I think about the scalability of the solution?
The solution is highly scalable.
How are customer service and support?
The customer service is really good. It's about nine out of ten, you could say.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is very easy.
What's my experience with pricing, setup cost, and licensing?
The cost has increased now. Before, it was less expensive. Now it's higher. I would rate it a seven out of ten. It is expensive.
What other advice do I have?
Since it is an estimation solution, we have to use it.
I'd rate the solution eight out of ten.