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Reviews from AWS customer

4 AWS reviews

External reviews

25 reviews
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External reviews are not included in the AWS star rating for the product.


    Shubham

Single sign-on has boosted security and saves time with automated access for every employee

  • January 12, 2026
  • Review from a verified AWS customer

What is our primary use case?

I have been working in my current field for the last four to five years, and I have been using OneLogin for around one to two years now. The main use case for using OneLogin is to provide single sign-in for employees, allowing them to access multiple applications such as Slack, Jira, Salesforce, and Office 365. With the help of OneLogin, we access all the approved apps, eliminating password fatigue and reducing our login-related IT tickets.

Every day, our team uses OneLogin to securely access all our work applications with a single login. For instance, when an employee logs in during the morning, they can immediately access Jira, Slack, and their Office 365 without entering separate passwords. OneLogin also prompts for multi-factor authentication when accessing these sensitive tools, ensuring our system remains secure. This saves a lot of time and reduces IT support tickets for password resets, and it helps us manage access centrally.

Beyond single sign-on and MFA, our team relies on OneLogin to manage user access efficiently throughout the employee life cycle. When a new employee joins our team, OneLogin automatically provisions access to all the tools they need based on their role. If someone changes roles, access is updated automatically, and when employees leave, their accounts are instantly deactivated. This not only keeps our system secure but also reduces the administrative overhead. Day-to-day, team members simply log in once and OneLogin handles the resets, ensuring secure, seamless access while giving IT visibility into who is accessing what and when.

How has it helped my organization?

Implementing OneLogin has had a significant positive impact on our organization. From a security perspective, enforcing multi-factor authentication and centralized access policies has greatly reduced the risk of unauthorized access and potential breaches. Productivity has also improved as employees can log in once and immediately access all their apps without juggling multiple passwords, saving time and reducing IT support tickets. Additionally, automated onboarding and offboarding through OneLogin ensures that new employees instantly have access to the right tools, and departing employees are securely deactivated, strengthening overall operational efficiencies and compliance. It truly improves security mechanisms, increases productivity, and enhances compliance and audit readiness.

Since implementing OneLogin, we have seen a measurable improvement in productivity. On average, employees save around ten to fifteen to twenty minutes per day by not having to log into multiple applications. This adds up to roughly forty to sixty hours per employee per year, and IT support tickets related to password resets and login issues have decreased by approximately thirty to fifty percent. This frees up the IT team to focus on higher-value projects.

What is most valuable?

The first feature I appreciate is the multi-factor authentication feature, which supports a wide range of MFA options such as their push mechanism, SMS, voice, and biometric-based sign-in options. This enables strong security with flexible authentication methods, and we can also assign different MFA policies by user.

We use OneLogin's Smart Factor Authentication to adjust login requirements in real-time, evaluating risk factors such as location, device, and behavior, prompting for additional verification only when needed. This strengthens security without impacting user experience.

Our impression of OneLogin's ability to provide a seamless end-user experience for signing in and authenticating to needed applications is very positive. Employees can log in once and immediately access all authorized applications without repeatedly entering passwords, combined with adaptive multi-factor authentication, making the process much more secure yet unobtrusive. This minimizes friction while maintaining productivity across the organization, ensuring seamless login, SSO, and security without disrupting users with MFA and adaptive authentication, thus improving productivity and user satisfaction.

We use adaptive login flows powered by Vigilance AI, helping us detect risky behavior in real-time, such as logins from unusual locations or devices, and automatically adjusting authentication requirements. This strengthens our security posture while ensuring legitimate users can access applications seamlessly, reducing friction and the potential for account compromise.

The integration of phishing-resistant device trust significantly strengthens our authentication process. It ensures that only verified, trusted devices can access our applications, reducing the risk of potential thefts and phishing attacks. Users can securely access their apps without frequent interruptions, while IT gains confidence that access is limited to devices meeting our security standards, improving overall security and compliance. This highlights enhancement in security, device-based trust, seamless user experience, and improved compliance with IT oversight.

Our impression of OneLogin's user identity synchronization across directories functionality is very positive. It ensures that all user accounts, roles, and permissions are constantly up to date across Active Directory, LDAP, and cloud applications. This reduces manual errors, simplifies user management, and ensures that employees always have access to the right tools while minimizing security risks.

What needs improvement?

One area for improvement is faster provisioning for large organizations. Automated provisioning is strong, but signing into very large directories can sometimes be slow. Improving the scalability and speed for bulk user operations is crucial for enterprises with rapid growth. Another area that needs attention is enhancing the user interface and user experience, as some users feel that the admin dashboard can be somewhat complex for first-time administrators. Simplifying navigation and providing more contextual guidance could make setup and ongoing management faster.

There could be advanced reporting and analytics in the system. While the reporting is solid, it could be more intuitive and customizable. A real-time dashboard with predictive insights into potential risk logins would enhance visibility. Additionally, from mobile app experience, some users note that the mobile app could be smoother for MFA approvals and account management, and enhancing speed, notifications, and offline capabilities could improve adoption.

For how long have I used the solution?

My name is Shubham Vyas and I work as a Product Analyst for one of the startups based in London. I have been working in my current industry and field for the last four to five years.

What do I think about the stability of the solution?

In my experience with OneLogin, it has been very stable. We have not encountered significant downtime or reliability issues, and the platform's consistency provides seamless access to our applications, which is critical for our daily operations.

What do I think about the scalability of the solution?

OneLogin is highly scalable and can support organizations of various sizes, from small teams to large enterprises with tens of thousands of users. Its cloud-based architecture allows us to easily add new users, applications, and integrations without impacting performance. This scalability enables us to grow our user base and onboard new applications seamlessly, making it well-suited for expanding or dynamic environments.

How are customer service and support?

Our experience with OneLogin's customer support has been very positive. The support team is responsive and knowledgeable, providing timely assistance for setup, troubleshooting, and configuration questions. Combined with their documentation and online resources, this helps our IT team resolve issues quickly, maintaining smooth operations.

I would rate the customer support as nine out of ten because the support is responsive and knowledgeable, with good documentation and online resources. However, some complex issues may take longer or require escalation, and there have been times when responses were late, which is why I did not give it a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Okta, Azure, and IAM before switching to OneLogin, which offered a more seamless single sign-on experience. It provides stronger multi-factor authentication options and better automation for user provisioning and lifecycle management, improving both security and productivity across the organization. OneLogin is the first identity and access management solution we implemented, chosen to address our needs for security, productivity, and centralized user management from the start.

What was our ROI?

We have seen a return on investment since implementing OneLogin. By enabling single sign-on and automated user provisioning, employees save an estimated ten to fifteen minutes per day logging into multiple applications, which adds up to roughly forty to sixty hours per employee per year. Additionally, IT support tickets related to password resets and login issues have decreased by about thirty to fifty percent, freeing IT staff to focus on higher-value projects. Improved security and compliance posture has also reduced the potential costs and risks of theft or breaches, delivering both operational and financial value to the organization.

What's my experience with pricing, setup cost, and licensing?

My experience with OneLogin's pricing and licensing has been reasonable and aligned with enterprise IAM solutions. The setup cost is moderate, and the subscription model provides flexibility to scale our organization. Licensing is straightforward, but understanding the different tiers and add-on features requires some review to ensure the selected package meets our needs. Overall, the value delivered concerning security, productivity, and centralized access management outweighs the cost.

Which other solutions did I evaluate?

Before choosing OneLogin, we evaluated several identity and access management solutions, including Okta, Azure AD, and Ping Identity. We selected OneLogin because it offers a combination of strong single sign-on and adaptive multi-factor authentication with automatic user provisioning that best fits our organization's security and productivity requirements.

What other advice do I have?

As a customer of OneLogin for the last one and a half years, my advice for organizations considering OneLogin is to carefully assess their application ecosystem and users' roles before implementing to fully leverage its single sign-on, multi-factor authentication, and automated provisioning capabilities. Investing time in configuring the adaptive authentication and direct integration properly maximizes both security and productivity. Additionally, taking advantage of OneLogin's documentation and support resources during the rollout will ensure a smooth deployment and adoption across the team, building confidence in this platform. I rate this solution overall as eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Asmaa Alaa

Training has been completed quickly and user-friendly access management is now simple

  • January 12, 2026
  • Review provided by PeerSpot

What is our primary use case?

I did not use OneLogin in a customer phase. My company wanted me to learn about it because I recently joined the company. I used it for about one month for training. I took the trainings with some trainers from OneLogin and then applied the total course of OneLogin and received certification. I have not used it in a customer phase yet. It depends on the project I am assigned to, but until now I have not used it in a real-life scenario.

What is most valuable?

The most valuable thing about OneLogin is the user interface. It is very simple and very clear for users to understand, and not only technical persons can work with it. Non-technical persons can also use it because the user interface is very simple and we did not have to write a lot of lines of code while making any configurations. It is one of my favorite SSO tools that I trained on. I have used other SSO tools as well, but OneLogin is one of my favorite tools I trained with.

What needs improvement?

From what I studied, I did not face any issues with OneLogin. However, if there were multiple documentations about the technical points and what each tab on the GUI is used for, it would be very helpful for others who want to learn, because I did not find a lot of resources about it on the internet. I used the admin essential document and tried to learn from the videos which were in the course itself. The course was very good, but I need more information and more documented parts because the course is not available for all users to learn from. Users just need to be assigned to the course before they are able to access the content. Many of my colleagues at work, when they learned that I took the certification for using OneLogin, want to learn but they were not assigned to the course itself to learn from. If there were any available documentation related to the product, I think it would be a very useful resource.

If there were some pictures from the GUI in the documentation part to illustrate where things are and what they are in the GUI, it would be helpful. The steps are in the documentation, but if we support the steps with pictures from the GUI, it will be more interactive for users.

For how long have I used the solution?

I used OneLogin for about one month for training.

What do I think about the stability of the solution?

I did not face any stability issues while trying to log in to OneLogin.

What do I think about the scalability of the solution?

OneLogin is a good scalable solution and there are no problems with it while using it.

Which solution did I use previously and why did I switch?

I tried to use another tool in SSO and used one of them in my real project. I took training about both of them at the same time. However, I found that OneLogin's user interface is simpler than the other one. Although the admin essentials document does not have all the information about OneLogin, it was very useful for me and it has the steps for doing the technical parts. The steps were very clear and it has steps for every point in OneLogin when you want to make something. If you continue the documentation for all the product well, I think it will be perfect. The other tool's documentation was very difficult and very confusing for me. I preferred the OneLogin documentation.

What other advice do I have?

OneLogin is easier than other tools. For me it was very easy. When I took the headlines from the instructor, then I returned to the documentation and watched the videos. It was very easy for me. I took the certification in less than one month because I had other jobs to do while studying.

I joined the technical discussions and worked on the technical part only. I did not join in the business discussion or go into the licensing and other details.

I would give OneLogin a rating of nine out of ten.


    Huzaifa Abbas

Single sign-on has simplified authentication and management for small business use cases

  • January 06, 2026
  • Review provided by PeerSpot

What is our primary use case?

I was the super administrator for the test account regarding OneLogin use cases. I set up an organization, established some departments, and assigned policies to each department to check OneLogin's capability.

What is most valuable?

OneLogin is easy to use and manage, which is one of the best features.

It offers Single Sign-On, and OneLogin authentication application works with Single Sign-On and multifactor authentication both activated.

It is very easy to integrate with third-party authentication providers through the Single Sign-On feature. There are a few steps to follow, and OneLogin has shared documentation on the process. You have to visit the application directory, click on a new application, set up its logo and metadata, authentication, encrypted codes, and then the application starts authenticating and Single Sign-On starts working.

What needs improvement?

There are many downsides. OneLogin is designed for small businesses, not for big enterprises, which is why it has limited features. It does not have those features that enterprises request or would like to have from OneLogin. It is not that scalable because it is intended for smaller businesses. It does not have the functionality to add multiple enterprise-level applications. Although OneLogin has many applications available, I cannot add multiple enterprise-level applications and advanced features to OneLogin setup screen.

I used OneLogin authentication to adjust authentication flows in real-time depending on the risk score to set up the IPOU. It was very simple, but it lacked enterprise-level features like push notification, which makes authentication very easy and seamless. It has only basic features, such as code running, and I have to look at the code and authenticate.

This is also a concern for end-users. Every time they have to sign in, they will need to open their smartphone, open OneLogin authentication application, copy the code, and enter it into the laptop screen to authenticate.

For how long have I used the solution?

I have been working in my current field for around three and a half to four years.

What do I think about the stability of the solution?

During the trial period, which was for thirty days, I never faced any downtime. OneLogin was up and running every time I tried to log in and use the application in the web portal.

What do I think about the scalability of the solution?

There are many downsides. OneLogin is designed for small businesses, not for big enterprises, which is why it has limited features. It does not have those features that enterprises request or would like to have from OneLogin. It is not that scalable because it is intended for smaller businesses. It does not have the functionality to add multiple enterprise-level applications. Although OneLogin has many applications available, I cannot add multiple enterprise-level applications and advanced features to OneLogin setup screen.

How are customer service and support?

I did not feel the need to contact technical support. Everything was straightforward. Everything went well, and I never felt a need to contact them.

How was the initial setup?

OneLogin initial deployment was straightforward.

It did not take long to set up OneLogin, but if you have a set of policies to implement, it obviously takes time to set up organizational units, integrate directories, and set up all policies per department. It takes time on every application you set up in your organization, but it was not difficult and did not take much of my time.

What about the implementation team?

Since that was a test environment, I was the only one to set up OneLogin administration. I could have allowed some other users as administrators to help me out, but I was the only one who set it up and everything went smoothly.

Which other solutions did I evaluate?

I have used many alternatives in the market, and the best one is Okta.

Okta is a huge enterprise-level application. It provides Single Sign-On, provides integration with enterprise-level applications, and also those applications which do not have Single Sign-On capabilities using web authentication system. So it has much more than OneLogin.

What other advice do I have?

If I am looking for a solution for small or mid-businesses on a scale of one to ten, I would rate OneLogin seven and a half to eight and a half. My overall rating for this product is eight.


    Rushikesh Waman

Centralized access has simplified user logins and has improved cross-application authentication

  • January 05, 2026
  • Review from a verified AWS customer

What is our primary use case?

OneLogin is used for signing protocol, signing applications, and single sign-on for multiple users across Office 365, Salesforce, and some AWS users.

What is most valuable?

The best feature of OneLogin is that it is easy to integrate. We found that it integrated seamlessly with our Office 365 and Salesforce, making it the best feature.

Beyond integration, we receive monitoring, but I feel that integration is significantly better than other identity tools when compared to Okta and Azure AD.

My impression of OneLogin is that it is smooth when providing a seamless user experience for signing in and authenticating applications. We do not have to use multiple user IDs and passwords, as we have created one set of users, making it very smooth and efficient to manage user privileges.

My impressions of the Identity Synchronization across directories functionality in OneLogin is that it is seamless and syncs every identity seamlessly.

What needs improvement?

The areas for improvement in OneLogin include better analytics since we do not have very end-to-end visualization of user access logs. Additionally, policy customization needs improvement as we cannot assign specific policies to specific customers. The admin dashboard is cleaner but can be improved, and from my point of view, it is not as user-friendly compared to others such as Okta and Azure AD.

In my comparison of OneLogin with other solutions and vendors, I state that it provides us smooth integration, as it integrates easily, but it lacks deeper end-to-end analytics and broader integration support, which Okta previously provided. Okta also offers deeper analytics and its admin dashboard is cleaner, but the user-friendliness and integration are smoother with OneLogin.

I do not rate it a ten because from the policy perspective, there needs to be improvement. We cannot give fine-grained access to users, and the policy is not mature enough.

For how long have I used the solution?

We have recently moved from Okta to OneLogin by One Identity approximately eight to nine months ago.

What do I think about the stability of the solution?

I give OneLogin a stability rating of eight point five.

What do I think about the scalability of the solution?

I rate scalability for OneLogin as a ten.

How are customer service and support?

For support, I give it a ten because we have not had to initiate any support beyond the initial integration. Once again, I rate support a ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

The advantages of customer identity and access management in OneLogin for external clients include cutting costs since we were using Okta before, along with providing a seamless user experience. When deploying Okta, we faced multiple issues with logging and user synchronization as users did not sync to multiple identities.

How was the initial setup?

OneLogin is easy to maintain, and since it has not been that long since it was deployed, approximately nine months, we have not had to perform any maintenance on OneLogin.

What about the implementation team?

We are the customers of OneLogin, and we have integrated this product.

What was our ROI?

When considering the pricing of OneLogin, I find it to be cost-efficient, especially when comparing it heavily with Okta, which is much more expensive.

What's my experience with pricing, setup cost, and licensing?

OneLogin was purchased through a direct purchase via the marketplace, rather than through the AWS Marketplace.

What other advice do I have?

OneLogin has not had Vigilance AI or adaptive login flows enabled because of compliance audits. I do not have complete knowledge of HR's role in managing employee identities. As a technical engineer, I have deployed and maintained the solution, but regarding HR, I do not have the complete picture of how they integrate since it is a separate HR team.

My advice to others looking into OneLogin is that if they want a solution that can easily integrate with their current infrastructure, then I would advise them to consider OneLogin because it integrates easily with multiple solutions and logins. My overall review rating for OneLogin is nine out of ten.


    Aryan Ma

Single sign-on and stronger security have simplified onboarding but the interface still needs work

  • December 26, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for OneLogin at Maya's 24 is related to general user access. I use OneLogin for user access across various applications seamlessly. My main use case revolves around enhancing security while simplifying the login experience for my team. For example, multiple tools my team relies on daily, including project management software and document collaboration tools, are accessed through OneLogin.

What is most valuable?

OneLogin has transformed the way I handle security and user logins within my team. In the past, onboarding new team members involved back and forth emails and manual setups for each application, but now with OneLogin, I have streamlined the process significantly. Once a new member is added to the system, they can automatically gain access to all the necessary tools and applications through single sign-on.

The best features OneLogin offers in my experience include Single Sign-on, Multi-factor Authentication, and security, which is the main thing. Multi-factor Authentication has been beneficial in terms of security as it provides an extra layer of protection, functioning as a double lock. I actually received a phishing email that was not good, and it was helpful there.

OneLogin has positively impacted my organization, especially because the onboarding process and the single sign-on feature have been beneficial. The security feature is also valuable, as it has saved my data from phishing attacks.

What needs improvement?

I believe OneLogin could be improved in several areas. The user interface could be better, and the integration part can also be enhanced. OneLogin can add a customization option for Multi-factor Authentication to improve the interface and integrations.

The single sign-on feature was moderately difficult in terms of difficulty to integrate with third-party authentication providers, and I needed some experienced people to do that.

For how long have I used the solution?

I have been using OneLogin for approximately six months.

What do I think about the stability of the solution?

OneLogin is stable, especially when I was integrating it.

How are customer service and support?

My experience with customer support for OneLogin is that it is average, because they were not very responsive.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Before choosing OneLogin, I evaluated other options including Okta and Auth0.

What was our ROI?

I can say that I have seen a return on investment with OneLogin in terms of time saved.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing for OneLogin is positive. The pricing is good, and I believe it is cheaper than other products.

What other advice do I have?

I would rate OneLogin a seven out of ten because the single sign-on was good, and the Multi-factor Authentication was effective. I just wish the user interface could be more refined and more useful. I advise others looking into using OneLogin to consider it as a good product and pursue it. My overall rating for OneLogin is seven out of ten.


    reviewer2789601

MFA access has strengthened security and now streamlines onboarding for diverse user groups

  • December 26, 2025
  • Review provided by PeerSpot

What is our primary use case?

I have been using OneLogin for a year now for its access management capabilities and as an authenticator.

We integrate with customers that want MFA, so we are mostly using OneLogin for it.

For a customer who needed MFA, they wanted to integrate OneLogin as an additional way to authenticate to Safeguard for external employees. We basically integrated OneLogin as an authentication provider to Safeguard. To connect via the Safeguard SPP UI, customers would be redirected to OneLogin.

What is most valuable?

OneLogin's best features are its MFA capabilities as well as making it easier to access different applications depending on the user.

The user interface of OneLogin is really well done, and you can easily perform other custom integrations.

OneLogin positively impacts our customers because they now have a solution that they can trust, and coming from One Identity, this trust is really strong. They are being impacted positively because there are no bugs and no major issues with OneLogin. It is fast and seamless.

OneLogin has definitely impacted positively and saved time. It has also strengthened security because we mostly use it for MFA, and it also made onboarding easier because you can automatically onboard multiple users. You can seamlessly integrate applications in no time.

OneLogin's ability to provide a seamless end-user experience for signing in and authenticating to needed applications is impressive. It is fast, works well, and does not have any major issues or major flaws. I appreciate that it is fast.

What needs improvement?

OneLogin can be improved in its custom integrations as an authorization provider.

Documentation for OneLogin can be improved as well.

For the single sign-on feature, some third-party authentication providers that do not fit in a basic template were difficult because you had to look up documentation on both. OneLogin's documentation is not the best, but for the major ones, it was really easy and really fast.

You should build the documentation a little better and more clearly because it is currently a convoluted mess, but that goes for every One Identity product.

For how long have I used the solution?

I have been using OneLogin for a year now for its access management capabilities and as an authenticator.

What do I think about the stability of the solution?

There is no downtime or major issues with OneLogin. It is overall stable.

What do I think about the scalability of the solution?

OneLogin is built to scale much like every other One Identity product. We have not faced any major issues trying to scale it for different organizations and a bigger client base.

How are customer service and support?

I interact with OneLogin's support team for our clients, and it was a good experience overall. One Identity support is adequate, but you have to wait a little bit because they are not direct.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Octa before OneLogin because it was not supported by our other programs.

Which other solutions did I evaluate?

We did not evaluate other options before choosing OneLogin. The client specifically asked for it because they had a long-standing relationship with One Identity.

What other advice do I have?

General impressions in the company that we are integrating OneLogin with are really positive. Before, they were using another program for MFA, and they were really dissatisfied with it, so the user experience was overall positive. OneLogin saved a lot of time because it is faster.

OneLogin's customer support receives a rating of seven out of ten.

My advice to others looking into using OneLogin is to use it. OneLogin scales really well in smaller and bigger environments, offering different options depending on what you want to do, such as using it as an access management tool or as an authentication method.

I rate OneLogin an overall score of eight.


    reviewer2789817

Centralized access has improved role mapping and MFA while support and RBAC still need work

  • December 22, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for OneLogin is managing all admin tasks related to OneLogin, which includes SSO integration, mapping, and role creations.

A specific example of an SSO integration is the SSO integration with the SAML or OIDC protocol with third-party and internal applications.

I handle the mapping feature, which is helpful for Google Groups data syncing via mapping to OneLogin role. We manage it ourselves, allowing us to bulk upload and bulk remove users in the Google Group, including roles and access review and user reconciliation processes.

What is most valuable?

The best feature of OneLogin is the mapping feature, which stands out as the most beneficial. The mapping works better in OneLogin, allowing me to sync users from Google Group to OneLogin role, which is crucial for role access for end users and new service requests.

Regarding security purposes, OneLogin's syncing process is sometimes effective, helping with MFA for end users, allowing them to authenticate against the security policy we have set up in the console. OneLogin Protect application aids our end users with valid authentication and authorization processes, which is the best feature.

We have the option to set up MFA for the applications, allowing us to manage end user access, and different types of MFA are already set up. OneLogin provides SmartFactor Authentication, known as OneLogin Protect, allowing users to enable notifications and log in to the portal after entering their password without needing to enter a one-time OTP that resets every thirty minutes, thus enhancing the user experience.

The integration of phishing-resistant device trust impacts our authentication processes positively regarding security questions and passwords integrated with OneLogin.

What needs improvement?

OneLogin should improve directory sync and the group option, as they can bring role-based access control management within groups. Currently, OneLogin only offers groups for security purposes or policies, and adding this feature would position them better against competitors.

OneLogin should improve their support timing and overall support services.

I rate OneLogin a seven because it is good overall, though some features are lacking, notably support, which is often inadequate. When we require immediate assistance, they are not responsive, causing production delays. They should also enhance their role-based access control with groups and improve their directory sync process.

For how long have I used the solution?

I have been using OneLogin for three to three and a half years.

What do I think about the stability of the solution?

OneLogin is approximately seventy percent stable.

What do I think about the scalability of the solution?

OneLogin is scalable and remains stable whether we have large or small applications.

How are customer service and support?

Customer support is very poor.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

My previous solution usage depends on the device count. If we have seventy percent Mac systems, I would choose Jamf. If we have fifty percent Windows systems along with others, I would suggest Microsoft Entra or Okta based on the device distribution.

What was our ROI?

I have not seen a return on investment with OneLogin.

Which other solutions did I evaluate?

As compared to other products, OneLogin is quite costly. I would not suggest it, as for the same price point, we could opt for Entra ID. If we compare features with other products such as Entra ID and Okta, they provide better products and support.

We evaluated options such as Jamf and focused primarily on Jamf rather than Okta.

What other advice do I have?

My advice for others considering OneLogin is that it depends on the device type and number in the company. For seventy percent Mac systems, I would prefer Jamf, and for a fifty-fifty mix of Mac and Windows systems, Microsoft Entra or Okta would be better.

Regarding additional thoughts on OneLogin, I would reiterate the need for improvements in support and the introduction of RBAC features in the product.

I have provided a review rating of seven for OneLogin.


    reviewer2788386

Centralized sign-on and automation have streamlined onboarding and strengthened authentication

  • December 21, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use cases for OneLogin are the single sign-on feature, multifactor authentication, and the user provisioning feature that we are using in our organization in real-world scenarios.

We use user provisioning when a new employee joins the organization. OneLogin has made the onboarding process easy and streamlined it significantly through our HR system. Regarding single sign-on, we use it for multiple applications, including project management tools, communication platforms, and development tools.

We are using OneLogin primarily for the sign-on functionality.

What is most valuable?

The best features OneLogin offers are multifactor authentication, single sign-on, and directory synchronization.

The directory synchronization feature for my organization integrates with existing systems. It integrates with another directory system service such as Active Directory and automates the addition of new users or updates to existing ones.

The customizable access policies that OneLogin offers are crucial for our organization. OneLogin has positively impacted my organization by increasing efficiency in user onboarding. The multifactor authentication has enhanced our user experience, as users are no longer using the forgot password option every time. With multifactor authentication, users only need to authenticate once, and with single sign-on, they only need to authenticate one time and then can access other applications.

My impression of the user identity synchronization across directories functionality is that it has made things easier for us. When a user is updated in our primary directory, the synchronization automatically updates the corresponding records in other directories as well. This has reduced the manual workload for our IT team.

What needs improvement?

I would suggest that the user interface could be improved. Everything else is good, including customer support, and dashboard customization would be a great addition.

I do not have any additional improvements needed with OneLogin that I have not already mentioned.

For how long have I used the solution?

I have been using OneLogin for around a month.

What do I think about the stability of the solution?

OneLogin is stable.

What do I think about the scalability of the solution?

OneLogin scales with us for our growing startup.

Which solution did I use previously and why did I switch?

I did not previously use a different solution before OneLogin.

How was the initial setup?

We are using SmartFactor Authentication, but right now I cannot provide a review on it because we are still configuring it. The integration of phishing-resistant devices has made a significant impact on authentication processes, but I will say we need more time to justify it fully. We are still implementing it and need more time.

What was our ROI?

I have seen a return on investment so far, and time has been saved on our side. The automation workflow that we are using has removed the manual workflow that we were using, and the time required has been reduced.

Which other solutions did I evaluate?

Before choosing OneLogin, I evaluated other options such as Okta.

What other advice do I have?

OneLogin is a great platform with minimal improvements needed. I rate OneLogin a nine out of ten. I chose nine for my rating because the user interface could be improved to a ten out of ten. Every other feature, such as single sign-on and multifactor authentication, is excellent. My advice to others looking to use OneLogin is that it is a good platform that you can confidently use. Just be sure to read the documentation correctly before using it. I found this interview valuable.


    Ruby Palma

Secure access has become seamless and daily authentication workflows are faster

  • December 19, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for OneLogin at my organization is to access our SharePoint and other internal documents when it's prompting me to do a two-factor authentication.

One example is that earlier today I was trying to access the hub and in order to do so, I had to sign into my work email, which I did. OneLogin was able to step in and prompt me to do a further authentication through OneLogin app on my phone to grant me access to the hub.

I use the single sign-on feature and I use it every day.

What is most valuable?

One of the best features is how fast OneLogin prompts you to submit a number.

The speed of the prompt grants me the ability to access my internal resources faster, which then makes me be able to work quicker and more efficiently.

OneLogin has impacted our organization by making work efficient for people by granting them easy access and logins.

In terms of security, I have been able to have all my information on lockdown more.

It was so easy to integrate OneLogin single sign-on feature on my third-party authentication provider.

I was pretty impressed with OneLogin's ability to provide a seamless end-user experience for signing in and authenticating to needed applications.

What needs improvement?

I think OneLogin works well the way it is.

For how long have I used the solution?

I have been using OneLogin for the three months I have been employed at One Identity and it has been great.

What do I think about the stability of the solution?

OneLogin is stable.

What do I think about the scalability of the solution?

OneLogin's scalability is very good.

How are customer service and support?

OneLogin's customer support has been great. I would rate OneLogin's customer support a 10 out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not use a different solution before OneLogin.

What other advice do I have?

I would encourage others looking into using OneLogin to explore the entirety of the app.

I give this product a rating of 10 out of 10.


    reviewer2789589

Identity workflows have been automated and user access management is now streamlined

  • December 19, 2025
  • Review provided by PeerSpot

What is our primary use case?

OneLogin is our main identity and access management tool. We use Active Roles for user provisioning, which allows us to delegate the provisioning to other people. OneLogin manages user access permissions and includes creating mailboxes.

What is most valuable?

OneLogin's best features are the whole package, which includes the combination of the integration with Active Directory, user provisioning, and the graphical user interface. OneLogin has positively impacted our organization by saving us money because we automated a lot of things with One Identity.

What needs improvement?

OneLogin could be improved with more add-ins for integration with Entra ID and Exchange Online. I would appreciate more options to add to One Identity, such as Entra ID provisioning and Exchange Online mailboxes directly, and maybe integration with Graph.

For how long have I used the solution?

I have been using OneLogin for about 10 years.

What do I think about the stability of the solution?

OneLogin seems stable to me. There are sometimes CPU usage peaks when certain scripts perform, but overall, it is stable.

What do I think about the scalability of the solution?

I do not manage OneLogin's scalability, as another department handles this.

How are customer service and support?

I have not had any experiences with customer support, but one of my colleagues did, and he was quite satisfied.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before OneLogin, we did not have any other solution; there were just manual scripts.

What's my experience with pricing, setup cost, and licensing?

I did not handle the pricing, setup cost, and licensing aspects, as they were managed by another department.

Which other solutions did I evaluate?

I think we evaluated other options before choosing OneLogin, but that was before my time.

What other advice do I have?

OneLogin is nice and easy to use. I would rate OneLogin an eight out of ten because nothing is a ten for me; everything can be improved, and this is quite acceptable. More integration with other solutions, especially Entra ID, would contribute to a higher rating. Based on my experience, the user identity synchronization across directories functionality in OneLogin is acceptable. Regarding OneLogin providing a smooth experience for end users when they are signing in and accessing applications, end users are not really logging in through One Identity, but One Identity provides them all the necessary groups to log into their applications, so they do not notice anything. The experience is smooth. My advice to others looking into using OneLogin is to get skilled people who can work with OneLogin and who can script. My overall rating for OneLogin is eight out of ten.