OneLogin has been largely positive as it helps with simplifying and identifying access management across complex environments. One of the biggest advantages is its centralized authentication system.

OneLogin manages multiple applications and user access points, making it significantly easier with a single unified login. The sign-on capability is seamless and reduces password fatigue for users, which in turn lowers the risk of poor password practices.

It helps me and my team to complete daily logins faster and more cleanly. It also handles fewer security incidents for the team as well as for me.

The best feature OneLogin offers is its truly centralized access along with its adaptive multi-factor authentication, plus the security and experience.

It has positively impacted my organization by providing a stronger security posture, centralized identity management, and improved operational efficiency.

It strengthens authentication by combining user identity with trusted devices, reducing phishing risk and enabling secure, seamless access based on device trust and risk levels.

The solution provides a seamless end-user experience through single sign-on and adaptive authentication, allowing users to securely access multiple applications with minimal login prompts while maintaining strong security control.

OneLogin can become more customizable in reports and provide a real-time risk scoring dashboard, as these are the gaps I find.

I have been using OneLogin for the past year.

OneLogin is stable.

OneLogin is highly scalable due to the cloud-native architecture supporting horizontal scaling across multiple regions and handling millions of authentication requests without performance degradation.

The customer support is very good and provides very quick responses. The support team is very knowledgeable.

I am not involved in the licensing team, so the procurement team was different.

I see a good return on investment, as it has saved money and time, and also provided good security.

It was recommended from someone, so I did not evaluate any other options.

I would recommend OneLogin to others as I am very satisfied with the service.

My organization uses SmartFactor Authentication to dynamically adjust authentication flows based on real-time risk analysis.

My overall impression of the user identity synchronization functionality is positive as it provides consistent and near real-time synchronization between directories, such as Active Directory and cloud platforms, ensuring a single source of truth for user identity.

I would rate this review a 9 out of 10.

I work in a consultancy company where I provide OneLogin services to my local customers. I also sell the product licenses to customers, so we act as an intermediary between One Identity and the customer. Additionally, we provide professional services to configure OneLogin. My clients use OneLogin for identity management, which is all related to identity and access management.

The best features of OneLogin are probably the multi-region capabilities because for multinational companies that have offices around the world in different countries with different languages, OneLogin has native capabilities to help integrate all of that. Most of the competitors do not have that much functionality.

Another feature we use a lot and really like about OneLogin is the automations part because the API is really complete. Everything you can do in OneLogin, you can also do through the API. This helps a lot to automate things and any topic. The API in general and some of the automation configurations that OneLogin has are among the things that we use most.

Regarding areas for improvement in OneLogin, the customization of the login experience needs attention. The integrations for life cycle management, particularly all the provisioning capabilities regarding joiner-mover-leaver processes when you integrate an application with OneLogin, needs improvement. You can integrate the security and authentication parts really well, but regarding provisioning and life cycle management, there is room for improvement.

When I compare OneLogin with other solutions or vendors, I see that OneLogin struggles a bit with big companies that have totally different use cases. For example, if a big company has more context for their users where users have different access contexts and access behaviors, you cannot define these low-level policies or segregate security levels effectively. That is the main reason why I think big companies sometimes go for other access management products in the market instead of OneLogin because you cannot customize a lot and you cannot segregate security policies.

The user identity synchronization fits most use cases, but sometimes regarding life cycle management and identity synchronization, it cannot cover complex use cases. It covers the basics and is okay for most use cases, but if you need an advanced use case or something more complex, you struggle a bit there.

I have been using OneLogin since more or less 2021.

OneLogin is pretty much 100% stable. As it is a SaaS solution, it provides service all the time with no issues.

Regarding scalability, the answer is positive. As it is a SaaS solution, it rates as a 10 because you can scale pretty much everything based on the licenses.

I would rate the technical support as a three. It has improved a bit in the past. I rate it three because it is a mix of things. The knowledge level is an issue because we are specialized on the product and not a customer, so when we have an issue or a doubt, it is complex and support usually cannot help with that. We need to contact our channel engineers, but the support cannot usually help with our kind of topics. The response times are usually not the best as well. However, perhaps that is because we are a partner and not a customer, so for a customer it might be acceptable because they do not handle such complex topics. For us, it is not enough and I would like better support.

The deployment is easy and that is also one of the good things about OneLogin because it is easy to deploy and get value quickly. However, it has a drawback because it lacks customization options, so you cannot develop something specific. The good part is that the deployment and integration are usually straightforward and pretty easy.

I am mainly comparing OneLogin to Okta, but also a bit of Ping Identity and Entra ID lately as well, because we also work with those solutions as partners, and those are the main competitors.

We usually try to recommend to our customers which different access typologies they have, and based on that, we recommend implementing policies that check the risk in real time, the context of the user, the behavior, and based on that, we apply MFA policies.

The sign-in and authentication process is simple in the way that it is a very intuitive login experience, but the main problem is that we cannot customize a lot, so we cannot provide a 100% seamless experience. Sometimes we cannot customize to adapt to the customer use case, for example, so I am not 100% happy about that.

The impact of the integration of phishing-resistant device trust on the authentication process is good because it adds a really good security layer. You can evaluate a lot of the context of the user login and you can integrate with security devices such as YubiKeys and hardware tokens. Therefore, you are adding a really good security layer for any authentication in any application.

I use the single sign-on feature and I would say it is easy to integrate because it has a really high catalog of predefined connectors. This is good and really easy to use.

I have used the adaptive login flows with Vigilance AI for some basic use cases. When we had the requirement to adapt the login process or customize the login experience, we need to use this to customize it. The main problem is that you sometimes cannot customize as much as desired, but we use that and it covers most use cases, although I would like it to be a bit more flexible.

The HR identity management plays a good role in streamlining identity handling for employees because it covers the joiner-mover-leaver flows in a company. We usually integrate that use case with the human resource tool, so we automate the process where a new employee joining in the human resource tool allows OneLogin to get that identity and propagate it. The basic use case is covered and is good enough. This is not a governance solution, so you cannot expect more, but it covers the identity synchronization with human resources.

The advice I would give others looking to implement OneLogin is that before trying to integrate and deploy OneLogin or any access management solution, you need to train your internal teams extensively and make them aware of what is coming and what this solution is about. You need all the teams in your company to be aware of why OneLogin is being implemented and what that means because once you start integrating applications and having people access and log into the product, you need to make them agile. I will focus on internal communications and internal trainings more than the technical part.

My overall rating for OneLogin is an 8.

My main use case for OneLogin is to provide secure single sign-on access to multiple applications for our users. This simplifies user access by reducing the need for passwords and helps decrease password-related issues. OneLogin also manages user provisioning and de-provisioning to ensure users have the right access at the right time. Additionally, it implements multi-factor authentication and policy control to enhance security.

A specific example of how my team uses OneLogin for single sign-on and user provisioning in our day-to-day work is when we onboard a new employee. We use OneLogin to quickly provision their user account across multiple applications. We create their account in OneLogin, which automatically grants them access to email, the HR system, and project management tools without needing separate logins. This saves time and reduces errors compared to manual account creation in each application.

We also enforce security policies such as multi-factor authentication for sensitive applications. This provides protection against unauthorized access and enhances our overall security posture.

OneLogin has positively impacted my organization by centralizing identity management and enforcing strong authentication policies such as MFA. It has streamlined user access, allowing employees to log in once and access multiple applications, which boosts productivity.

The best features OneLogin offers are single sign-on, multi-factor authentication, and user provisioning and de-provisioning automation.

What makes the multi-factor authentication and provisioning automation stand out to me is the support methods such as SMS, authenticator apps, and hardware tokens, which give flexibility to users and administrators. It is easy to configure with policies that can be applied based on user roles.

The user-friendly interface makes it easier for IT teams and end-users to manage access and authentication.

OneLogin can be improved in several ways. The initial setup process can be easier.

The documentation could be more comprehensive and easier to navigate, especially for complex integrations. Step-by-step tutorials and troubleshooting guides would help users resolve issues faster without needing to contact support.

I have been using OneLogin for approximately nine to ten months.

OneLogin is stable.

OneLogin is quite scalable.

Before using OneLogin, we were not using a different solution.

OneLogin has reduced the time required for user productivity by approximately forty to fifty percent.

The impact of enforcing MFA at the desktop level, regardless of online or offline status, on my security protocols is significant. When offline, it strengthens security by ensuring that only authorized users can access the device. It reduces the risk of unauthorized access if a device is lost or stolen, as credentials alone are not sufficient. This approach maintains compliance with strict security policies and regulatory requirements.

I have seen a return on investment with OneLogin, as time has been saved.

I was not on the team that handled pricing, setup cost, and licensing.

Prior to choosing OneLogin, we did not evaluate other options.

My impression of the user identity synchronization across directories functionality in OneLogin is that it is generally reliable and efficient. It supports syncing across multiple directories such as Active Directory, LDAP, and cloud directories, which helps maintain consistent user data.

My impression of OneLogin's ability to provide a seamless end-user experience for signing in and authenticating to needed applications is that it offers a smooth and user-friendly sign-in experience through its SSO capabilities. Users can access multiple applications with one set of credentials, which reduces password fatigue and support calls.

I have not used the single sign-on feature with third-party authentication providers.

My advice to others looking into using OneLogin is that it is a very good platform that you should definitely consider. I would rate this product a nine out of ten.

OneLogin is primarily used to manage user access. OneLogin has been integrated with SSO and MFA for cloud tools and internal tools, which has made login simple and secure.

The easy single sign-on with OneLogin for many applications is beneficial, and the MFA option provides good security while working well with cloud services such as GCP and AWS.

The best features OneLogin offers include a strong MFA option for security and excellent compatibility with all cloud services. OneLogin integrates with all tools, which helps manage access to different environments easily, especially in cloud and DevOps work.

The MFA option in OneLogin stands out because the features currently in use are very useful, integrating with all internal applications and other third-party applications and adding strong security with options such as push notification and OTP authentication app. The setup was simple for users and helps protect cloud accounts from unauthorized access.

OneLogin has positively impacted the organization mainly by saving time for the IT team. Previously, password reset issues were a challenge, but now everything is enabled through MFA and single sign-on with all applications, which saves considerable time and enhances security.

OneLogin could be improved with simpler user management features, though the current interface is relatively straightforward to use.

OneLogin has been in use for two years.

Overall, there is satisfaction with OneLogin, and based on the current experience with the product, it would be recommended to other users.

OneLogin's use case in my organization is for the entire infrastructure because it was very outdated, not secure, and it was built Windows heavy despite us being a Mac environment. I decided to go completely cloud-based instead. I rebuilt the whole school infrastructure into being fully cloud-based and software as a service most of the time, so we don't have any on-premise infrastructure for anything. OneLogin was one tool that I compared to two other tools, and it did everything I needed to do. It made our life much easier to switch to completely cloud-based authentication and everything.

In my opinion, the best features of OneLogin are mainly utilizing SSO connectors and SAML integrations. From that perspective, it already had pre-built a bunch of connectors that I find useful even for education, which is not always the case. On top of that, we can create our custom ones. As soon as we started involving quite a few open-source systems, we could still ensure the security over OneLogin SSO.

Regarding the connectors, we have our SIS connector, which is our student information system. We have our payroll system connected to it. We have our library system connected to it. We have Google Workspace, Microsoft accounts, pretty much anything. We connected our custom ticketing system, which is open source but customized. The same we did for our knowledge base and our documentation tool, which is also open source. We also use it with our MDM connected for authentication purposes. It's very good on that front.

The areas of OneLogin that have room for improvement include that AI is not for me. There are tools where AI does not belong, in my opinion, and this is one of them. I don't see any benefits of having AI touching this, especially with tons of private data involved. What would be the reason? Perhaps for a security and risk score basis, I would understand for this portion of the system, but other than that, there is no place for AI for normal basic operability of the system. The same applies to reporting. The reporting is the same from day one since we got the system. The UI is the same. It's very much a 2018 UI. The reporting and UI could be up to date, but it's not the core part of the system, so I don't really care how it looks as long as it functions well, and it does.

I can't really say for certain now if they fixed this or not, but I know when I was using their platform's desktop connector to give me functionality what we have now with the platform SSO and with the JumpConnect on our laptops, it did not work on day one and created me quite a lot of headache. From that standpoint, I don't know if they fixed that and have day one support for Mac. If not, I don't think that's a product that should be released for Mac because you can't do patching and postpone the patching just because they still haven't figured out their tool. It's bad practice in my opinion, but I don't know since it's been a while since I used that, so I don't know if they have day one support for new macOS systems or not.

I have been using OneLogin since 2019.

I would rate the stability of OneLogin as a nine out of ten. I don't have really many issues, and when there is something, at least the communication from them is very proper about any bugs or something that's happening. We don't have any downtimes that I can remember. I think the last downtime we had was also during COVID when everyone went online.

I would rate the scalability of OneLogin as a nine out of ten. It's very scalable. If I need more users tomorrow, I have more users tomorrow. That's not a problem.

I don't know how the technical support that OneLogin provides is now. The last time I used their support was four years ago, so I don't really have that much recent experience with their support. The last time I had experience with them, I would give them a seven. It was fine. I've definitely had much better support, and I've definitely experienced far worse support than that.

The deployment of OneLogin was fairly seamless. The documentation at the time was pretty good for this. I found some documentation that's pretty outdated, but that's between Meraki and OneLogin to sort out. Other than that, the documentation for basic setup and for connectors is very clear. People don't have to be super high-end techies to go in and manage to do it themselves. If someone can read, they can pretty easily follow the instructions.

The return on investment I have seen with OneLogin would go close to eighty percent if we combine time and money and everything, because it let us get rid of the servers, which was a quite high-cost item on our budget. The same, we don't have to spend time going through seven or eight different systems and create all the accounts for people. Now we just have one account and that's it, and even that is now automated. If people do their job correctly within HR and create correctly a record within our student information system, we've already tied it together over APIs. We made a different thing, a directory, and then OneLogin, and it works great. It saves us a lot.

The advice I would give others looking to implement OneLogin is that there are a lot of tools out there. If this is something where the basic package fits for people or they need all those extra bells and whistles, then absolutely, because for us, it does exactly what it needs to do. It's a marriage at this point. If we want to switch, switching the system would be a far bigger headache than just keeping it as is. People should choose very carefully. Compare two or three systems, do a proof of concept, and choose what they need. I can say OneLogin is pretty good. For the money within the base package, there are no complaints. It does everything. They focus on keeping it stable, which is good. I would rate this product an eight out of ten overall.