I mainly use OneLogin to access all my work applications from a single place. For example, I access Outlook through OneLogin. It makes the process easier because I do not have to remember multiple passwords and I can quickly get into everything.
OneLogin Workforce Identity
One IdentityExternal reviews
External reviews are not included in the AWS star rating for the product.
Centralized access has improved security and saves time managing multiple work applications
What is our primary use case?
What is most valuable?
I have been using OneLogin for a few months and I already feel comfortable with the platform. It has been very useful and simple; it greatly facilitates access to all my applications. Overall, it has been a positive experience. It makes everything easier and more secure and saves me a lot of time when working with several applications.
What I value most about OneLogin is the easy access to all applications, the security it offers, and the simple user management. All of that makes working much more comfortable.
I feel OneLogin is very secure because it requires multi-factor authentication and controls who can access each application. It gives me confidence to know that my data and the company's data are protected.
Overall OneLogin seems complete to me; it makes access easier, keeps everything secure, and saves time when working with several applications. I think it is very useful and secure and makes it easier to manage all my applications.
OneLogin has greatly improved efficiency because I can quickly access all the applications without wasting so much time with passwords. I also feel that the security of the information has increased. It has made me more efficient and secure when working with several applications.
Before I had problems remembering passwords or waiting for access, but since I have been using OneLogin, that almost never happens. Everything works quickly and securely.
What needs improvement?
OneLogin could improve a bit in loading speed or in the interface so that it is even more intuitive, but overall it works very well. One suggestion would be to make the interface a little simpler and faster. The authentication process is fine, but if it were more agile it would be perfect.
For how long have I used the solution?
I have been using OneLogin for a few months and I already feel comfortable with the platform.
What do I think about the stability of the solution?
OneLogin is very stable. I have not had outages or constant problems when using it.
What do I think about the scalability of the solution?
Scalability is good; OneLogin easily adapts when the organization grows or our needs change.
How are customer service and support?
OneLogin support is very attentive and helpful. They have always helped me quickly when I have had questions or login problems.
Which solution did I use previously and why did I switch?
The previous solution was more complicated and less secure. OneLogin is easier and more secure.
How was the initial setup?
Overall, my experience with OneLogin's pricing and licensing has been clear and reasonable. Implementation was also simple.
What was our ROI?
I have noticed significant time savings by not having to manage multiple passwords, and access errors are reduced, which also lowers operational costs.
Which other solutions did I evaluate?
I evaluated some other access management platforms, but none offered the combination of security and ease of use that I have with OneLogin.
What other advice do I have?
OneLogin should be considered by others because it greatly facilitates access to applications and improves security without complicating daily work. Overall OneLogin has been very useful and secure and greatly facilitates access to all my applications. It seems like a very useful tool. I give this review a rating of 9.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Single sign-on has simplified my university access and saves valuable study time every day
What is our primary use case?
My main use case for OneLogin at the university is that it helps me access the institutional email with a single sign-on. This makes it easier to access the virtual classroom, the digital library, and other platforms that the university provides.
A specific example of how OneLogin has made it easier for me to access these platforms in my academic day-to-day is that sometimes since I have multiple passwords for each resource that the university gives me, I might forget them. With OneLogin I just log in once with everything already saved, and it makes it easier and saves me time.
I find it really great that I no longer have to remember all the passwords to access the resources. Instead, with a single click or a single login I can access everything.
What is most valuable?
I consider the best features that OneLogin offers to be the single sign-on feature, which provides me with unified access to cloud applications and reduces how complex the sign-in process is.
I found integrating single sign-on with the different university platforms to be very easy.
OneLogin can also integrate with directories. For example, it integrates with Google Workspace, and that helps me since I use Google Workspace.
OneLogin has had a positive impact on my academic experience by helping me reduce the time spent on authentication. I estimate that I save around five to six minutes using OneLogin, and I have noticed other concrete improvements in my day-to-day academic life.
What needs improvement?
I think OneLogin could improve by providing more features that make everything more unified.
For how long have I used the solution?
I have been using OneLogin for just three months.
What do I think about the stability of the solution?
I consider OneLogin to be a stable solution.
What do I think about the scalability of the solution?
I think OneLogin's scalability is good because it helps organizations accelerate their journey to the cloud. This includes migrating workloads and building cloud-native processes.
OneLogin does indeed adapt easily if the number of users or services increases.
How are customer service and support?
I have not had any issues with OneLogin, so I have not used customer service or technical support.
Which solution did I use previously and why did I switch?
Before using OneLogin, I did not use another tool for access management.
How was the initial setup?
I perceive the benefits of identity and access management for external clients in OneLogin to be very important, for example, in the work and employability aspect, to connect with different software that might exist that gives you access.
What about the implementation team?
I do not know about the pricing, implementation cost, and OneLogin licenses because that is handled by the university, but the implementation is quick.
What was our ROI?
I have noticed a lot of time saved as a return on investment.
What's my experience with pricing, setup cost, and licensing?
I do not know about the pricing, implementation cost, and OneLogin licenses because that is handled by the university, but the implementation is quick.
Which other solutions did I evaluate?
I did not evaluate other options before choosing OneLogin.
What other advice do I have?
I really appreciate OneLogin's capability to offer a smooth end-user experience when logging in and authenticating into the needed applications. It allows doing multiple tasks more quickly.
I have not used the single sign-on feature to integrate external applications other than the university's because I have only limited myself to using it for the university.
My advice to other people who are considering using OneLogin is that they really should use it because it is a very complete tool. It saves you a lot of time, and especially in the university environment that is important. With OneLogin you can create and delete accounts automatically, since they synchronize with the student information system, for example. It can also synchronize with the tools you use academically.
I think OneLogin is a very complete and pleasant platform that is easy to use. I would rate this review an eight out of ten.
Centralized access control has improved security and now streamlines privileged user access
What is our primary use case?
OneLogin is primarily used for privileged access to applications. OneLogin enables access to applications without needing to use a single sign-on, as it connects seamlessly between systems.
For the end user, the experience with OneLogin is transparent. Previously, users had to log in to Office and then log in again to another application such as Monday. When synchronizing or running OneLogin together with those applications, the user only needs to be redirected to OneLogin by the application itself, and with that single sign-on they can then connect to other applications.
What is most valuable?
OneLogin offers the ability to update role permissions, which makes the task easier when disabling a user or changing their role or lowering their privileges. This is straightforward to manage from the same console.
OneLogin offers dynamic MFA, where the platform can decide, based on user behavior, whether or not to ask for MFA. This helps significantly. Additionally, intelligent flows, known as Smart Flows, help create highly customized authentication flows all from within OneLogin itself.
Another relevant feature of OneLogin is role assignment, which allows us not only to create the user in the final application, but also for OneLogin to assign the roles, groups, and permissions of those apps, attributed or associated with Active Directory.
OneLogin helps improve security posture. We base ourselves on ISO 27001, and they require us to have controls for secure access control, which OneLogin has helped us with. Another benefit is user productivity, because users do not have to enter multiple passwords in different applications to access them. One password is sufficient, and if OneLogin detects that the user is benign or not malicious, it makes it easier for them to access the other applications. There was also a reduction in support tickets. Although initially there were quite a few as a result of the tool's implementation, the reduction became clear as users fully learned how to use the tool, so there are no issues from that point of view.
What needs improvement?
OneLogin could benefit from additional dynamic security enhancement. The solution itself can decide whether or not to require MFA from users based on the user's behavior, where they are connecting from, their IP, what device, and what time. It allows us to identify and automatically trigger an MFA flow or simply deny access due to the dynamic risk that the user may present.
In terms of OneLogin, integrations or the integration list could be improved. There are applications that perhaps do not use the REST API, so providing the ease of being able to integrate more applications would be beneficial.
For how long have I used the solution?
OneLogin has been used for approximately a year and a half.
What other advice do I have?
The idea of implementing OneLogin was also to keep users under control and also to protect the applications they access with OneLogin by protecting them from the identity side. Though exact figures are not available, this impact can be described as positive for our organization.
Centralized access management has transformed onboarding and strengthened daily security
What is our primary use case?
One specific example of how OneLogin helped with this was during employee onboarding. Earlier, when a new employee joined, we had to manually create accounts for multiple applications and share separate login credentials. It was time-consuming and sometimes led to delays or errors. After implementing OneLogin, we streamlined this process using centralized user provisioning. Now, when a new employee is added, they automatically get access to all the required applications through single sign-on. It made onboarding much faster and more efficient.
Apart from onboarding, offboarding is another area where OneLogin has been really useful. When an employee leaves, we can instantly revoke their access to all applications from a single dashboard. This is critical from a security standpoint. It removes the risk of any leftover or unauthorized access.
What is most valuable?
OneLogin's integration and user management features have been very useful for us.
OneLogin has had a very positive impact on our organization, especially in terms of efficiency and security. From a time-saving perspective, it has significantly reduced the effort required for managing user accesses. Tasks like onboarding, offboarding, and updating permissions are now much faster because everything is handled from a single platform instead of multiple systems. In terms of security, features like multi-factor authentication and centralized access have helped reduce the risk of unauthorized access. We have better visibility over who is accessing what, which makes monitoring and compliance easier. It has also improved employee experience. With single sign-on, users do not have to remember multiple passwords, so login issues have reduced and productivity has improved.
What needs improvement?
A couple of additional areas come to mind. In terms of support, while the overall experience is good, sometimes response times for more complex issues can be a bit slow. Faster resolution for critical cases would definitely improve the experience. Regarding documentation, most basics are covered, but for more advanced configurations or troubleshooting, the documentation could be more detailed and easier to follow. That would help teams implement and manage the solution more independently. Pricing is another aspect. While it offers strong features, it can feel a bit on the higher side for smaller teams or organizations, especially when scaling up users. More flexible pricing options would make it more accessible.
Apart from the points mentioned earlier, there are a few smaller improvements that could make a difference. One thing that would help is if the admin experience could be more customized. For example, having more flexibility in dashboards or quicker access to frequently used settings would improve day-to-day efficiency. Another small improvement could be more granular control or easier configuration for certain policies like conditional access or role-based rules to make them quicker to implement without too many steps.
For how long have I used the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
Which solution did I use previously and why did I switch?
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
Which other solutions did I evaluate?
What other advice do I have?
Unified login has simplified daily access and has strengthened secure authentication workflows
What is our primary use case?
My main use case for OneLogin is managing all my logins in one place securely. It has really helped me with single sign-on, so I do not have to remember multiple passwords.
For example, earlier I had to switch between multiple tools such as email, dashboard, and internal apps. With SSO, I just log in once and get access to everything instantly, which saves a lot of time and avoids repeated logins.
Apart from SSO, I also use OneLogin for secure access management and keeping all credentials organized in one place. It just makes things smoother and more secure without much effort on my end.
What is most valuable?
The best features OneLogin offers are single sign-on and multi-factor authentication. SSO makes access super easy and MFA adds that extra security layer so everything stays safe without feeling complicated.
The multi-factor authentication is pretty easy to use and does not take too much time. Sometimes there is a slight delay in getting the code, but overall it is smooth and reliable.
I really appreciate how OneLogin handles secure access management. It gives good control over who can access what without being complicated. The credential organization is clean, so it is easy to find and manage all logins in one place.
OneLogin has definitely saved a lot of time since we do not have to deal with multiple logins anymore. Security has improved a lot, and overall the workflows feel smoother and more efficient now.
What needs improvement?
I think the UI could be a bit more user-friendly and modern, especially for new users. Also, faster OTP delivery and a smoother mobile experience would make OneLogin even better overall.
Better integration with more third-party tools would be helpful so OneLogin can work more seamlessly. Improved reporting for access logs would make it easier to review usage and security insights.
One small thing would be better performance during peak login times because sometimes it feels slightly slower. Other than that, most of the core features already work well for my use case.
For how long have I used the solution?
I have been using OneLogin for around a year now.
What do I think about the stability of the solution?
OneLogin is generally considered stable and reliable for most organizations and for us, it is stable.
What do I think about the scalability of the solution?
OneLogin scales very well in enterprise environments, especially because it is built on a cloud-based multi-tenant architecture designed for horizontal scaling. It can handle growing users and login traffic by adding more resources instead of needing a full system redesign.
How are customer service and support?
Based on my feedback and my colleague's feedback, I would rate OneLogin customer support around seven out of ten.
Which solution did I use previously and why did I switch?
Before OneLogin, we were using more basic single sign-on and directory-based systems. We switched mainly because it did not have strong adaptive security and was more difficult to manage at scale.
How was the initial setup?
From what I have seen and experienced, the setup and licensing feel fairly straightforward and not too heavy compared to other enterprise tools.
What about the implementation team?
OneLogin is deployed as a cloud-based solution in our organization. We mainly access it over the internet, so there is no on-premises setup involved.
What was our ROI?
I am not in a role where I can measure the exact ROI numbers for Smart Factor Authentication, but from what I observed, it definitely improves both security and efficiency.
Which other solutions did I evaluate?
Before finalizing OneLogin, we did evaluate a few other identity platforms such as Okta, Microsoft Entra ID, and Ping Identity. In the end, OneLogin stood out mainly because it was simpler to deploy and easier for our team management compared to others.
What other advice do I have?
A good way to look at OneLogin is through time savings, IT workload reductions, and security impact rather than just direct financial numbers. I would rate this review as an eight out of ten.
Unified access has streamlined logins and has boosted security with adaptive authentication
What is our primary use case?
In my role, I use OneLogin mainly to connect users with different applications through a single login flow. OneLogin acts like a bridge between our directory and the cloud applications. This is really helpful to manage access without handling multiple credentials.
Our use cases include one portal for all applications, the Smart Factor Authentication, and the sync with directory services. In a real example, a user logs in from an office network and gets access without any issues. If the same user accesses or tries from a different country, additional verification is triggered. This automatically works without manual checks.
What is most valuable?
In my point of view, the best features are Vigilance AI features, the Smart Factor features, and the application access assignment. These are key features, as well as the automation features that really reduce the manual work in assigning application access.
The automation features like user provisioning and de-provisioning are one of the best reasons to choose OneLogin. Instead of manually creating users in AD, email, or applications, it automatically creates accounts based on HR input, assigns the correct roles and responsibilities. This work is fully automated and done in a second, and it assigns role-based access assignment. This automation feature is really impacting our organization very positively.
OneLogin has really impacted our organization positively. It has reduced the complexity in managing multiple logins. Users have a smoother experience with the solution and it has really improved the security and the user experience.
We have seen significant positive outcomes with OneLogin. Security has increased, users are able to smoothly log in, and their productivity has increased.
The adaptive authentication in OneLogin helps adjust the authentication flow in real-time based on the user risk level and behavior. Instead of applying the same login process for everything, the system evaluates factors like user location and device, login time, and patterns. Based on this, it dynamically decides whether to allow the access or require any MFA.
I have had a great experience with the directory synchronization in OneLogin. There is no challenge with it, and it synchronizes in real-time.
The integration of phishing-resistant device trust has a very positive impact on my authentication processes and really provides visibility in the authentication. This is a powerful feature set of OneLogin.
The adaptive AI in OneLogin really helps us in observing the login patterns and identifying any unusual behavior of the users. It really keeps us secure with risky behavior and visibility.
What needs improvement?
I do not see any improvement needed for OneLogin as of now. It might be that based on future requirements, future challenges might necessitate any improvement, but as of now it is working well and is a powerful solution with great features.
I think the reporting part can be more improved and more customized for OneLogin.
For how long have I used the solution?
It has been more than two years since I have been using OneLogin.
What do I think about the stability of the solution?
OneLogin is stable.
What do I think about the scalability of the solution?
OneLogin is a scalable solution and can really handle the organization growth.
How are customer service and support?
Customer support for OneLogin is very rich in technical aspects and able to provide resolution within timeline.
Which solution did I use previously and why did I switch?
Since starting, I have been using OneLogin only.
What was our ROI?
I have seen a positive return on investment after implementing OneLogin. I am getting reduced help desk tickets by 50% and it is reportedly saving the IT team time by 70 to 80%.
What other advice do I have?
I rate OneLogin eight out of 10.
I gave OneLogin eight because it delivers a strong balance between security and ease of use with the feature set like automation. The single sign-on experience is smooth and users can access multiple applications. That is why I have selected a good rating.
I am getting very good feedback from the end users regarding OneLogin. They are very happy and say this experience they are getting with this solution is excellent.
I would recommend OneLogin as a solution to consider. Start with the basic single sign-on features and deployment, and then start with the more advanced features, use cases, and understand your basic requirements, authentication, and plan properly.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Automated onboarding has reduced approval delays and frees my team to focus on critical security work
What is our primary use case?
My full name is Dhiren Jetva, and I'm currently working at Digital Track Solution Private Limited as a Network and Security Team lead. I have been working in my current field for more than three years. I have been using OneLogin for between six to 10 months.
My main use cases for OneLogin include Single Sign-On, Multi-Factor Authentication, user provisioning and deprovisioning, direct integration with LDAP, secure remote work access, and role-based access control, among others.
For example, in my organization, I have over 20 SaaS tools that employees log into using OneLogin instead of accessing each one separately. Instead of managing separate usernames and passwords for each application, OneLogin provides a single credential that allows me to log into any of the 20 applications. This illustrates one of the use cases for Single Sign-On.
What is most valuable?
In my opinion, the best features OneLogin offers include user provisioning and deprovisioning through an automated process.
The automated user provisioning and deprovisioning process for my team works as follows: previously, when a user joined, several approvals were required, which took time. Now, when a user joins, an account is automatically created via our HR CRM, and with a simple email approval from the manager, the user instantly receives their username, password, and IT asset allocation. Similarly, when an employee leaves, their access is revoked instantly to reduce IT workload and security risks. This feature significantly benefits my team.
I would also like to mention that OneLogin's LDAP integration or Active Directory integration is a straightforward, one-click process that can easily sync with Microsoft Azure Directory or any AD servers, making it easier to manage user groups in larger organizations.
OneLogin positively impacts my organization by significantly reducing the time required for user onboarding. Previously, this process took one to two days, while now, it is accomplished within an hour. The dependency on management has decreased because the process is simplified. Additionally, my IT team can now focus on other critical tasks, which has improved overall effectiveness and reduced manpower costs for the organization.
Previously, onboarding took around three to four days, and now it is done in half an hour to one hour. Regarding the escalation matrix, I previously had four employees for these tasks, and I now work with two. Thus, two employees are available for other work, which contributes to cost savings for the organization.
What needs improvement?
I am still exploring the product, so I cannot make a judgment on improvements at this time. However, I am currently satisfied with OneLogin and the services it provides. If any issues arise in the future, I will make sure to provide feedback.
For how long have I used the solution?
I have been using OneLogin for between six to 10 months.
What do I think about the stability of the solution?
OneLogin is very stable.
What do I think about the scalability of the solution?
Scalability for OneLogin is very good.
How are customer service and support?
I haven't needed to open a ticket with customer support, so I don't have experiences to share. In the future, if any issues arise, I will provide feedback based on my experience.
Which solution did I use previously and why did I switch?
There was no previous solution used before OneLogin.
How was the initial setup?
What about the implementation team?
What was our ROI?
OneLogin positively impacts my organization by significantly reducing the time required for user onboarding. Previously, this process took one to two days, while now, it is accomplished within an hour. The dependency on management has decreased because the process is simplified. Additionally, my IT team can now focus on other critical tasks, which has improved overall effectiveness and reduced manpower costs for the organization.
Previously, onboarding took around three to four days, and now it is done in half an hour to one hour. Regarding the escalation matrix, I previously had four employees for these tasks, and I now work with two. Thus, two employees are available for other work, which contributes to cost savings for the organization.
What's my experience with pricing, setup cost, and licensing?
I am not the right person to comment on pricing, setup costs, and licensing since it's managed by another team. However, I can say that licensing is straightforward and good, while the setup cost is acceptable.
Which other solutions did I evaluate?
I haven't evaluated any other options before choosing OneLogin.
What other advice do I have?
I use OneLogin's Smart Factor Authentication, which replaces traditional MFA with a dynamic security approach. It assesses login attempts using a risk engine called Vigilance AI, analyzing factors like geographic location, IP addresses, device trustworthiness, working hours, and user behavior to assign a risk score that helps determine access.
OneLogin provides a smooth experience for signing in and authenticating to the necessary applications for my team. SSO enables users to avoid remembering multiple credentials since they only need their email or AD credentials to access various SaaS applications, resulting in a positive user appreciation due to minimal latency.
I am currently exploring the integration of phishing-resistant device trust, so I cannot comment on its impact just yet.
HR-driven identity management plays a vital role in making identity handling easier in my organization, particularly during onboarding or offboarding. When HR updates employee data, OneLogin automatically reflects these changes across all systems, streamlining the process and earning HR's appreciation.
For others considering OneLogin, I advise focusing on security features rather than just the cost. While budget constraints are important, investing in a good solution is essential.
I would rate my overall experience with OneLogin a 9 out of 10.
Centralized access has strengthened security with adaptive authentication and smoother user logins
What is our primary use case?
I typically use OneLogin for single sign-on and multifactor authentication. I use OneLogin to provide single sign-on access to my users for multiple apps in my day-to-day work.
We basically rely on SSO and MFA with OneLogin. Most of our team connects OneLogin with Active Directory and HR SSO, so new joiners automatically get access to the required apps, and role changes update permissions instead.
What is most valuable?
OneLogin's best features in my experience are the one login SSO and its integration with Active Directory. The integration between Active Directory and OneLogin is quite stable and functions in a real environment in a completely plug and play manner, making it easy to manage.
Using OneLogin, I have noticed an increase in the security posture of my organization, enforcing MFA across VPN, firewall, and cloud apps while centralizing authentication. Smart Factor Authentication is a strong feature when implemented properly as it adapts risk-based authentication, allows access while triggering MFA for security purposes, and blocks suspicious logins automatically.
My impression of the user identity synchronization across directories functionality is that it is definitely one of its strong capabilities, and synchronization between Active Directory and cloud directory is stable. It especially provides centralized identity across apps, which is useful when managing multiple systems, VPNs, and firewalls.
The integration of phishing-resistant device trust provides strong protection against phishing by detecting device-bound authentication and checking certificate trusted devices, ensuring that attackers cannot log in without the trusted device. In my experience, the user experience for signing in and authenticating to needed applications with OneLogin is generally very smooth as users log in once and access all the apps through a single portal.
We use adaptive login flows with AI in OneLogin, which typically has a meaningful impact on both threat detection and dynamic authentication control.
What needs improvement?
Overall, OneLogin is solid, but we can implement some improvements with Active Directory connectors. I believe there is a need for flexibility, better dashboards, and more proactive alerts.
Additional improvements needed for OneLogin include real-time visibility into impact and improvement, more details, a real-time status dashboard, and tenant-specific impact.
For how long have I used the solution?
I have been using OneLogin for one and a half years.
What do I think about the stability of the solution?
OneLogin is more stable than other solutions.
What do I think about the scalability of the solution?
OneLogin is generally considered highly scalable, especially for organizational growth and large enterprises. It has strong technical capabilities designed to be horizontally scalable, easily supporting a large user base without the need for manual infrastructure upgrades.
How are customer service and support?
The customer support is really good.
Which solution did I use previously and why did I switch?
Before using OneLogin, we used Cisco Duo. We decided to switch from Cisco Duo to OneLogin because we faced issues on iPhone devices with Cisco Duo, which worked fine on Android devices but had issues on iPhone and Mac devices.
How was the initial setup?
I have seen a good return on investment because it is beneficial for the organization and the setup is very easy, quick, and straightforward.
What about the implementation team?
We are the reseller for this vendor.
What was our ROI?
I measured the improvement in my security posture by reducing manual work.
What's my experience with pricing, setup cost, and licensing?
The setup and licensing cost for OneLogin depends on the per-user cost.
Which other solutions did I evaluate?
Before choosing OneLogin, I took a demo of Okta.
What other advice do I have?
My advice to others looking into using OneLogin is that it is a good product. I recommend trying it once and seeing the results as it is really a good solution for multifactor authentication and single sign-on. I gave this review a rating of 9.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Unified login has simplified daily access and reduced support tickets through risk-based policies
What is our primary use case?
OneLogin allows users to authenticate once and access multiple systems using federation protocols such as SAML, which reduces credential management. Additionally, it employs policy-based authentication where authentication rules are defined based on conditions such as user role, device, and location to control how users log in, thereby improving security.
What is most valuable?
The authentication feature of OneLogin stands out compared to other solutions I have used because it is very user-friendly, balancing strong security with a smooth user experience.
OneLogin has positively impacted my organization in multiple ways. It has simplified authentication and reduced password-related issues. Users can access multiple applications easily through single sign-on, and security has improved with multifactor authentication and defined policies.
I have seen fewer support tickets after implementing OneLogin, which have been reduced by 60 to 70 percent compared to the previous method. The organization is also noticing a significant improvement in security with less effort, making this a very good example of time-saving for us.
What needs improvement?
For how long have I used the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
What other advice do I have?
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Centralized access has strengthened security and saves time with streamlined user provisioning
What is our primary use case?
Our primary use case for OneLogin is to have central management of the solution across all our cloud and on-premises applications. For example, an employee logs in once and gets access to all their approved applications such as Salesforce, Zoom, or Workplace, and we use it to provision access automatically based on their roles when someone joins.
How has it helped my organization?
OneLogin has highly impacted our organization positively because it provides full customized control of user access and multi-factor authentication with great supported methods such as SMS OTP or email OTP, which are the key positive things we are getting from this solution. Since we started using OneLogin, we can clearly see it saving our time and we have seen a great reduction in security incidents.
What is most valuable?
The best feature OneLogin offers is its single sign-on combined with the app catalog, as it has thousands of pre-built app integrations which makes it take less time in the setup of SSO when we need to add or integrate Salesforce or Zoom. This feature also provides centralized visibility, so I can see every app, every user, and every access policy from one place, making this kind of control an excellent feature of this solution.
It has made the troubleshooting easier as well as the management, and it also helps for audit purposes.
What needs improvement?
OneLogin is a great solution with great features and I do not see any improvement needed at this time. One thing that can be improved is that we got some false positives when remote employees were switching networks in the first week, which took some time to fine-tune and settle as per our environment, so that can be more simplified in the initial start.
For how long have I used the solution?
It has been more than four years since I started using OneLogin.
What do I think about the stability of the solution?
OneLogin is stable.
What do I think about the scalability of the solution?
OneLogin's scalability is excellent, as it is matching our growth over time.
How are customer service and support?
OneLogin customer support is very supportive and good in their technical parts. I would rate OneLogin customer support nine out of ten.
Which solution did I use previously and why did I switch?
From the start, we have only used OneLogin, and did not previously use a different solution.
How was the initial setup?
My experience with OneLogin regarding pricing, setup cost, and licensing is straightforward, and we got a very positive response from the vendor team. It was straightforward to use OneLogin's single sign-on feature, as we have integrated it with our Active Directory, which is on-premises.
What about the implementation team?
We are a partner with OneLogin and have a business relationship with this vendor other than being a customer.
What was our ROI?
We have seen the time saved as well as the money saved for the organization since implementing OneLogin, indicating a clear return on investment.
What's my experience with pricing, setup cost, and licensing?
My experience with OneLogin regarding pricing, setup cost, and licensing is straightforward, and we got a very positive response from the vendor team.
Which other solutions did I evaluate?
We have not gone for an evaluation of other options before choosing OneLogin.
What other advice do I have?
My advice to others looking into using OneLogin is that it is a very useful and powerful solution, so every organization can go for the POC and then procure the solution. I would rate this review nine out of ten.