AI For Service
Kore.aiReviews from AWS customer
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Smart Engine and Scope of Tuning.
What do you like best about the product?
The best thing about Kore.AI is User Interface to create the conversational AI Bot. The Scope is quite open to experiment and Tune.
What do you dislike about the product?
Nothing such a dislike. But a wishful feature - to have expandable text fields in some places.
What problems is the product solving and how is that benefiting you?
A lot of Business logic can be applied securely and Enterprise Support System Conversation can be automated for the clients.
Intelligent AI Bot = awesome customer experience!
What do you like best about the product?
Under the hood - AI technology uses a vast Learning Language Model which, over time, allows the Bot to learn and become smarter on its own without needing manual training.
What do you dislike about the product?
The widget appears somewhat outdated and traditional in appearance. It may be necessary to review and redesign it based on client requirements, as a single design does not suit all industries.
What problems is the product solving and how is that benefiting you?
Implement bots as the initial support for current and potential customers, focusing live agents on highly transactional interactions.
Kore.ai XOP platform provides a easy way to build conversational AI chatbot
What do you like best about the product?
- Great (and free) instructor-led training class that enables a user quickly learn how to build a conversational chatbot from scratch;
- The XO platform provides a comprehensive development environment from designing & building the dialog task workflow to defining NLP training specifics, batch testing, deployment, version control, etc., very easy to follow and progress through;
- The documentation is very detailed and useful.
- The XO platform provides a comprehensive development environment from designing & building the dialog task workflow to defining NLP training specifics, batch testing, deployment, version control, etc., very easy to follow and progress through;
- The documentation is very detailed and useful.
What do you dislike about the product?
- The integration with openAI / chatGPT for generating an initial workflow still appears to be preliminary; more work needs to be done to make it truly useful;
- Kore.ai needs to show its chatbot is easy to integrate with the voice channel.
- Kore.ai needs to show its chatbot is easy to integrate with the voice channel.
What problems is the product solving and how is that benefiting you?
Enterprise conversation AI applications, possibly as an add-on to existing UCaaS or CCaaS solutions, leveraging the power of the latest developments provided by openAI / chatGPT.
Kore.ai
What do you like best about the product?
It is easy to build and i enjoyed working
What do you dislike about the product?
sometimes it is lagging to save the configurations
What problems is the product solving and how is that benefiting you?
It is easy to build chat bots with just configuring the things.
Great experience
What do you like best about the product?
It is pretty interesting to learn something more.
What do you dislike about the product?
Nothing to dislike everything was interesting.
What problems is the product solving and how is that benefiting you?
It helps create, manage and deploy text and voice-based digital assistants and chatbots.
Kore AI Platform Review
What do you like best about the product?
Kore AI trainings & documentation are very detailed and easy to learn. Platform is very user friendly and anyone can easily create and deploy the bot after learning the basics. Enabling multiple languages and deploying into multiple channels are easier compared to other platforms.
What do you dislike about the product?
Agent Escalation implementation could have been better.
Data tables do not support different data types other than String & Integer
Integration to external database is not allowed.
Data tables do not support different data types other than String & Integer
Integration to external database is not allowed.
What problems is the product solving and how is that benefiting you?
Improve the customer experience by automating customized responses to consumer intents. Reduce the conversation volume to agents.
Interesting Tool
What do you like best about the product?
Kore.ai is easy to learn, considering the natural language processing and implementation, though it has some challenges that make us more curious to dig deeper.
What do you dislike about the product?
None! There are no dislikes in particular.
What problems is the product solving and how is that benefiting you?
I'm just seeing a future in kore.ai and intend to learn out of passion in the AI platform.
It was interesting.
What do you like best about the product?
It is fascinating and helpful. I will use it.
What do you dislike about the product?
Everything was prominent. Nothing to dislike.
What problems is the product solving and how is that benefiting you?
It helps to create, manage and deploy both text and voice-based digital assistants and chatbots
It was amazing.
What do you like best about the product?
It is pretty interesting want to learn more.
What do you dislike about the product?
Nothing to dislike everything was interesting.
What problems is the product solving and how is that benefiting you?
It helps to create, manage and deploy both text and voice-based digital assistants and chatbot.
A complete customizable platform
What do you like best about the product?
multi turn conversation handling and easy to use
What do you dislike about the product?
Knowledge extraction tool fails maximum times
What problems is the product solving and how is that benefiting you?
No other platform helped me to create such intelligent bots and it is easy for end to end implementation
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