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how likely I will recommend
What do you like best about the product?
Freshdesk intagration and schemas description
What do you dislike about the product?
So far I feel that the price is very high
What problems is the product solving and how is that benefiting you?
Our entire data warehouse architecture is using fivetran to bring data from so many datapoints without developing
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Great turnkey
What do you like best about the product?
easy to use and explain to others when you need help in a pinch
What do you dislike about the product?
no default dashboard, sometimes outage reports are not relevant to my connectors
What problems is the product solving and how is that benefiting you?
easy to manage data pipeline with low maintence
Great reliability and service.
What do you like best about the product?
The easy administration and overall ease of use.
What do you dislike about the product?
Lack of advanced features (for example, creating partitioned tables)
What problems is the product solving and how is that benefiting you?
Creating multiple data pipelines from multiple data sources with changing schemas to the central data warehouse.
Easiest, most reliable way to get your data into Snowflake
What do you like best about the product?
Having connectors for many of the common data sources is terrific, but having a team constantly working to offer even more connectors and improving the existing ones is absolutely amazing.
What do you dislike about the product?
Since I've started using Fivetran the thing that stands out to me the most is their continual improvement. I hated the initial pricing, they changed it. I had trouble with the UI, they changed it. There was a lack of transformation ability, they added dbt. Things that I dislike are typically things that most users will also not like and having Fivetran constantly improving is great.
What problems is the product solving and how is that benefiting you?
Continual ingestion of data from a multitude of different sources has been my job for the last several years, and Fivetran has made that process point and click so I can just focus on the business rules instead of the plumbing.
Recommendations to others considering the product:
Give it a shot - you won't be disappointed!
Best Cloud-to-Cloud Ingestion Tool
What do you like best about the product?
Simplicity and abstraction of ingestion. This tool does not show what is under the hood and it is not required for you to do so. This tool just does the task that you want it to do.
What do you dislike about the product?
This tool does not support On-Prem use cases where security is a concern. Eventually, this tool will also support on-prem sources as well which will make it the best tool for all sources and destinations.
What problems is the product solving and how is that benefiting you?
This directly supports the business to ensure data in the downstream dashboards is up-to-date. Benefits include no maintenance and human costs since all the development and maintenance of the code is maintained by Fivetran and Fivetran Support in conjunction with Fivetran Engineering ensures that all issues are resolved.
Recommendations to others considering the product:
Check with Fivetran if you are looking to eliminate your custom ingestion framework and maintenance, as well as the development of new ingestion sources and destinations. Complete a Fivetran POC and learn what this product supports and how it can help your business.
Great tool but at high price
What do you like best about the product?
Great tool that comes with a lot of connectors and a good customer support. We appreciate that a comprehensive API is avialble because we have a lot of connectors that need to be managed programmatically.
What do you dislike about the product?
Quite expensive compared to compeititors.
Billing process through GCP marketplace is a mess.
Billing process through GCP marketplace is a mess.
What problems is the product solving and how is that benefiting you?
ELT connectors for Ads, Analytics and sales data for multiple E-comm stores.
Functional tool and great support, but mediocre docs
What do you like best about the product?
Fivetran is easily one of the most robust ETL platforms I've seen and I was tasked with vetting quite a few of them when looking for extraction solutions. They offer a wide variety of data sources and destinations, covering a broader range of integrations that are relevant to our business than many competitors. They are also one of the few providers I've seen that have a decently functional web interface with comparable API capabilities. We use Powered by Fivetran, which enables us to extract data on behalf of clients without storing credentials or creating apps on our end, which is not a use case many providers support. The overall user and developer experiences for authorization via Fivetran are also fairly seamless.
One of the best parts of Fivetran is their support system. My perspective may be biased since my company is on a plan with priority support, but my team has submitted quite a few support tickets and our experience with Fivetran has consistently been far better than our experience with other third-party providers (and we pay for premium support for most partners who offer it). With other partners, we typically run into issues where the first response to a ticket is unhelpful, as lower-level support folks tend to not have the answers we need (or sometimes will provide us with incorrect answers) and we usually have to wait for a ticket to be escalated at least once or twice before we have any resolution. However, most of our Fivetran inquiries and issues have been resolved within 1 or 2 responses, and the level of detail provided is top-notch!
One of the best parts of Fivetran is their support system. My perspective may be biased since my company is on a plan with priority support, but my team has submitted quite a few support tickets and our experience with Fivetran has consistently been far better than our experience with other third-party providers (and we pay for premium support for most partners who offer it). With other partners, we typically run into issues where the first response to a ticket is unhelpful, as lower-level support folks tend to not have the answers we need (or sometimes will provide us with incorrect answers) and we usually have to wait for a ticket to be escalated at least once or twice before we have any resolution. However, most of our Fivetran inquiries and issues have been resolved within 1 or 2 responses, and the level of detail provided is top-notch!
What do you dislike about the product?
Fivetran's documentation is organized in a more intuitive way than that of most software companies, but like many others, the documentation falls out of date quickly and contradicts itself in many locations. Documentation maintenance is difficult, especially when there is so much of it to manage, but we've had several issues where key details are either missing or incorrect (e.g. incorrect connector configs in their API docs, missing data sources on their list of priority-first syncs). The caveat to this is that their support system is great, so we've never had trouble receiving timely responses when we reach out about the discrepancies, but it would be nice to not have to reach out for such trivial questions.
What problems is the product solving and how is that benefiting you?
My company aggregates data from a broad range of data sources and the parts of the integration process that continually proves to be the hardest are authentication and extraction. We don't use Fivetran for transformation, but Powered by Fivetran has allowed us to integrate quickly by eliminating the need to develop apps, build auth flows, and automate API calls.
Solid time saving product
What do you like best about the product?
I like variable pricing as it allows me to reduce or increase sync times based on budget and program needs
What do you dislike about the product?
Fivetran is transparent when things break. Things break a lot. They're repaired promptly but it's an annoyance sometimes
What problems is the product solving and how is that benefiting you?
I centralize and standardize my data without writing code. It saves me dev time and hours
Data Engineering with Fivetran
What do you like best about the product?
Fivetran helped my data engineering team streamline processes and save valuable time.
What do you dislike about the product?
Would like better documentation. Would recommend video instructions.
What problems is the product solving and how is that benefiting you?
My organization is low on data engineering resources. Fivetran has helped us get more done with the people we have.
A must have for any data engineering stack
What do you like best about the product?
Fivetran takes a few minutes to setup and it just works.
What do you dislike about the product?
I wish it could do bidirectional syncing using the same connector.
What problems is the product solving and how is that benefiting you?
Syncing data from various standard data sources into our data lake. We do not have to hire a large staff to build and maintain our data pipelines
Recommendations to others considering the product:
It just works!! and Fivetran should be a part of any Data engineering stack.
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