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External reviews

374 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Hospital & Health Care

Easy user experience for PM's

  • April 15, 2021
  • Review verified by G2

What do you like best about the product?
As a data-driven PM I frequently find myself needing to create new tables with data. It's super simple to upload CSV's to fivetran, which create tables within snowlake I can query again. Major time saver.
What do you dislike about the product?
No complaints myself! I can't speak to the integration of fivetran itself but it seemed straightforward for the team that worked on that.
What problems is the product solving and how is that benefiting you?
Fivetran enables me to engage with data from multiple sources without complex SQL to create new tables.


    Computer Software

Manage multiple systems integrated into our database with ease

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
The user interface is simple and easy to navigate
What do you dislike about the product?
consulting services to streamline integrations
What problems is the product solving and how is that benefiting you?
We use fivetran to pull data from our core operations systems into a single database


    Alex D.

Excellent for connecting to third party APIs but could have more information in the web interface

  • April 15, 2021
  • Review verified by G2

What do you like best about the product?
Fivetran is excellent for pulling data from troublesome APIs that are constantly changing into a staging database with minimal effort required. It allows us to bring in lots of data for our own customers without needing to build 100% custom connections for things that may only be used for a single client. The interface is extremely easy to use and very straight forward for most of the connectors. The trial period that they recently added to each of the connectors is also very nice, it essentially allows us to connect to a customers data and validate that the correct information is coming over before we have to pay for the rows being brought in.
What do you dislike about the product?
Sometimes the instructions for gaining access/authentication with the source data could be a little better. I dont really think this is fivetran's fault as much as the data source themselves in most cases. It would also be nice if it was possible to see the specific abilities of a connector before establishing a connection. i.e. can a specific connector only pull in CSVs or can it work will all sorts of datatypes etc. The other area that could be improved would be if the internal logging for the connectors was a little more expansive. In many cases if a connector errors or has a warning it does so silently and only provides basic information. There is the ability to connect Fivetran's logging to a database for advanced logging and more information but ideally this information should also be present in the web interface.
What problems is the product solving and how is that benefiting you?
We are using fivetran to connect to less common customer datasources to bring their data into our own platform. This is extremely helpful becuase we do not need to use our own development resources to build out a connection to something we may only use for a single client. This allows us to spend more time focusing on improving our own product while still leveraging the additional connections present by Fivetran. One of the biggest benefits we have seen from Fivetran is that ability to trial and validate connections before the data is brought over.
Recommendations to others considering the product:
I would reccomend Fivetran for any company looking to pull in data from a large and diverse amount of connections. The ability to validate the connections in a free trial period is something very unique to them and is an invaluable feature especially when attempting to bring in a dataset that you don't yet have experience with.


    Kevin L.

Great software

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
Makes syncing all my data seamless. I like the interface as well as its easy to understand.
What do you dislike about the product?
I wish the standard practice of both created and updates columns. Also an option for slowly changing dimension to have a log oh history states of data. FT does get pricey though do when I can get the job done with stitch I would rather use them to save money.
What problems is the product solving and how is that benefiting you?
Syncing data from all sources is a huge lift without fivetran.


    Retail

Amazingly valuable product to free up your eng team

  • April 15, 2021
  • Review verified by G2

What do you like best about the product?
Very dependable service. We have found that all of the integrations work exactly as you'd expect without data inconsistencies or loss
What do you dislike about the product?
Last I checked, you could only have one instance of each integration per account
What problems is the product solving and how is that benefiting you?
ETL'ing data between systems and third-party services


    Information Technology and Services

Easy Data Integration

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
Fivetran makes data integration quick and easy. Painless syncing of an external data source into your database.
What do you dislike about the product?
Rare data outages. The page to refresh data often fails to update to let you know the update is complete, but that can be worked around with a page refresh.
What problems is the product solving and how is that benefiting you?
Data integrations. We've saved engineering time that we're now able to use for new features instead.


    Divya K.

Fivetran has been a game changer for us

  • April 15, 2021
  • Review verified by G2

What do you like best about the product?
1. Overall product stability
2. The configurability of the connectors (setting up metrics, dimensions, tables etc.)
3. Connect cards / API options
4. Customer success team
What do you dislike about the product?
Everyone's wishlist of connectors is long and varied. As a marketing agency, we wish to have a lot more digital marketing connectors.
What problems is the product solving and how is that benefiting you?
Fivetran offers a really scalable way for us to add any number of data connections. This has not only helped us automate our internal dashboard needs but in fact enables us to build a product that's powered by Fivetran.
Recommendations to others considering the product:
There are a lot of data integration players in the market. We tried a few of them and finally are very happy with Fivetran. Their new pricing model makes it easy to deploy many connections because pricing is based on MAR (Monthly Active Rows) instead of per connection.


    Victor C.

Fivetran for marketing

  • April 15, 2021
  • Review verified by G2

What do you like best about the product?
UI is simple. Very easy to setup connectors. Documentation links you to the exact steps needed to setup connectors.
What do you dislike about the product?
Customer service and time to address issues can be slow. We are finding a lot of vendors/systems that they dont have connectors for. ETA on new connectors is not transparent.
What problems is the product solving and how is that benefiting you?
Really easy to setup integrations. Low maintenance. Reliable when it is setup.


    Consumer Goods

User-friendly data connections

  • April 15, 2021
  • Review verified by G2

What do you like best about the product?
How easy it is to get connections set up
What do you dislike about the product?
No issues. Does everything I need it to.
What problems is the product solving and how is that benefiting you?
Fivetran makes it easy to set up data connections across a variety of sources


    Ravigopal V.

Good tool to use for sync up source data

  • April 15, 2021
  • Review verified by G2

What do you like best about the product?
Very easy to set up and configure the tool, did not use many features as the project did not require it
upside -- easy to monitor the loads
-- easy to set up the tool
What do you dislike about the product?
failures, resulting in a delay in updates, most of the job failures are getting fixed by themselves, which makes it difficult to answer the root cause
Many times failed but delay in the response from "fivetran "on real-time data, causing the reality of the tool
What problems is the product solving and how is that benefiting you?
Sync up the source system to the reporting database, very useful for getting real-time reporting
the project is to sync up the source data for reporting in near real-time ( 15 minutes interval)
Recommendations to others considering the product:
Good tool, easy to install and maintain