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Gets data from Point A to Point B
What do you like best about the product?
Ability to have quick replication of data with minimal lag. Automated reporting if data is out of date
What do you dislike about the product?
A full schema refresh takes us 2-3 days and knocks us offline from monitoring up-to-date business KPIs, running updated analyses, etc. This is likely due to us having massive amounts of data (from a count(1) perspective, not size of tables perspective).
There's little to no progress estimate on the front end UI to see how long this refresh might take and you need to enable back end logging in Amazon to see where it's at in the synch process and derive rough estimates of completion time.
The support folks, while knowledgeable, must be swamped. There are times where there is an immediate issue but response times take hours. This has caused us to run firedrills to try and fix an issue when it was due to something on Fivetran's side but we didn't get confirmation of it until a few hours later.
There's little to no progress estimate on the front end UI to see how long this refresh might take and you need to enable back end logging in Amazon to see where it's at in the synch process and derive rough estimates of completion time.
The support folks, while knowledgeable, must be swamped. There are times where there is an immediate issue but response times take hours. This has caused us to run firedrills to try and fix an issue when it was due to something on Fivetran's side but we didn't get confirmation of it until a few hours later.
What problems is the product solving and how is that benefiting you?
Our data is up to date and we can see if there are any issues much quicker than having to wait 1-5 hours to see if a release caused any issues with our users. This was the lag we were used to dealing with before we switched to fivetran.
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Easy to get started, very well structured data
What do you like best about the product?
How easy set up was - doing similar work on our end would have taken months or years.
What do you dislike about the product?
Not much that I dislike about it - but more connections into things that we use like appsflyer would be nice!
What problems is the product solving and how is that benefiting you?
We needed information about what our users are doing/how our users are interacting with us off platform, and we've now got that data - its crucial to our success.
A great partner of ours that helps us get the data we need.
What do you like best about the product?
They have a great amount of connectors and their data comes in appending which allows us to track changes. Their support is pretty on point and will often respond fairly quickly when we contact them about problems.
What do you dislike about the product?
There is still a lot of work in terms of tracking that I would like to have improved. We often have to do syncs where we are unaware the timeline of which can cause a delay in terms of data consumption on our side.
What problems is the product solving and how is that benefiting you?
Fivetran helps us replace engineer time by providing us with a well built way to connect to some of our most used DBs and third party applications and retrieve data.
Fivetran works so well we don't even think about ETL much.
What do you like best about the product?
Great service and people. I have used them since they started, the service and features keep getting better.
What do you dislike about the product?
Not much to dislike. Sometimes we have specific needs that we could work on right away if we were coding our own ETL, but it is just not worth it any more.
What problems is the product solving and how is that benefiting you?
Pulling data from external and internal sources into a data warehouse for reporting and analysis.
Recommendations to others considering the product:
Fivetran is still our first choice after using them for almost 3 years. With cloud based services like Looker that don't require a traditional data warehouse to be designed and built, I was looking for a service exactly like Fivetran, that simply moves the data from one place and does the necessary data type transforms for what ever destination is used.
Incredible ROI; Replaces a full-time software engineer
What do you like best about the product?
Damn simple to setup and add new data sources. No maintenance required. Support was always available
What do you dislike about the product?
Some initial problems syncing very large SaaS instances, but Fivetran Support worked around them and everything
What problems is the product solving and how is that benefiting you?
Automated data pipeline - exporting data from databases, NetSuite, flat files and social media into Amazon Redshift
Recommendations to others considering the product:
100% worth the small cost
Easy to deal with
What do you like best about the product?
The simplicity about the data manipulation
What do you dislike about the product?
The pricing model. It shouldn't restrain people from using the platform.
What problems is the product solving and how is that benefiting you?
It is easy to compile loads of days assle free.
It just works!
It just works!
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