What do you like best about the product?

The software product is brilliant, very user friendly. Actually enjoy logging into the product frequently to maintain compliance. Also, integrating Thoropass with our Microsoft's Azure tenant was very easy.

But what sets this company apart is the customer success representative assigned to you. Between the regular prompts from the software and the scheduled meetings with the representative, makes traversing the compliance landscape (almost) fun!

What do you dislike about the product?

The software is constantly being improved/upgraded so adapting to the changes as they are published can take a little extra time. But, always worth it!

What problems is the product solving and how is that benefiting you?

Our clients and their industry require SOC 2 compliance. Having this certification gives us a level of confidence in our systems and processes in an increasingly dangerous online world. It also helps to set is apart from our competitors.