Thoropass
ThoropassReviews from AWS customer
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Soc2 compliance Pentest client
What do you like best about the product?
Straight forward and transparent in terms of requirement and strategy.
What do you dislike about the product?
Nothing to dislike. Great value for the provided service.
What problems is the product solving and how is that benefiting you?
Soc2 type 1 & 2 compliance.
Great partner. Great Experience. Excellent Platform.
What do you like best about the product?
Really everything. It's been a great experience beginning with the sales cycle. The team spent time to understand our drivers and timelines for achieving SOC 2 Type 2 and developed a plan to get us there. Having everything (compliance platform, pen test and auditors) from the same company was a big plus, and it has made the process much smoother. The project team was engaged and diligent and moving us through the process. We highly recommend working with Thoropass.
What do you dislike about the product?
Again, not much. The transition of data from the platform to the auditors was a bit clunky, but not overly burdensome.
What problems is the product solving and how is that benefiting you?
We needed a streamlined process to achieve SOC 2 Type 2 compliance for our healthtech application.
A solid compliance management tool
What do you like best about the product?
Thoropass makes it easy to manage our compliance posture. The tool has improved significantly over the past few years, and the integrations have been particularly valuable in streamlining our audit processes and saving time. The audits are well-prepared and straightforward to complete, making the entire process much less cumbersome than traditional approaches.
What do you dislike about the product?
Thoropass has added many new features over the past two years. Due to our busy schedules and existing workflows, we haven't had time to adopt these new tools. We're already set in our current ways of working, which makes it hard to transition to the new features.
What problems is the product solving and how is that benefiting you?
Thoropass solves key challenges around SOC 2 audits, security controls management, and overall compliance. The platform streamlines our SOC 2 audit preparation by consolidating evidence collection, automating control monitoring, and providing clear audit trails. It helps us manage security controls year-round, tracking implementation and collecting evidence continuously rather than scrambling during audit season.
The main benefits include reduced audit preparation time, better visibility into compliance status, and proactive gap identification. The automation and integrations have freed our team to focus on strategic initiatives rather than manual compliance tasks.
The main benefits include reduced audit preparation time, better visibility into compliance status, and proactive gap identification. The automation and integrations have freed our team to focus on strategic initiatives rather than manual compliance tasks.
Slower start, great finish!
What do you like best about the product?
The guidance and actions on the controls make implementing new controls manageable in bite-sized pieces. Compliance in the past has been a sea of paperwork, making it seem impossible to navigate or finish. Thoropass breaks down the controls so you can make progress in one area at a time.
What do you dislike about the product?
At first the project management tools were not very good. We actually created a parallel task environment in our JIRA environment so we could divide and track the work. We provided the feedback to Thoropass and now there are some better project management tools for when you first get going.
What problems is the product solving and how is that benefiting you?
We wanted to SOC II badly for years. We had more resources attempting to get it done but couldn't really get over the hurdle. We lost some of those resources and someone suggested Thoropass as a solution. Truthfully, we let it sit for a little bit before we got serious about getting it done. We have SOC II Type 2 now and couldn't be happier. This is making closing enterprise deals much easier in our market and we feel that we are able to maintain audit readiness and the controls we have implemented with much less resources than we were previously allocating to try and manage it.
Organized
What do you like best about the product?
The system is very organized and allows for compiling all required information in a streamlined manner.
What do you dislike about the product?
The roadmap and integrations do not connect so an integration may check off a point but it doesn't actually check it off in your roadmap.
What problems is the product solving and how is that benefiting you?
We are going for SOC2 compliance.
Thoropass SOC2
What do you like best about the product?
Everything in the portal is automated, easy to follow, and designed to help you get tasks done on time with helpful reminder alerts.
What do you dislike about the product?
So far have not come across anything to point out!
What problems is the product solving and how is that benefiting you?
SOC 2 templates are easily customizable to our company standards, and the built-in plugins for Azure and other products simplify the audit process. The customer support team is highly responsive and reliable.
Streamlined and easy to use tool for SOC2 and HIPAA certification
What do you like best about the product?
Responsive and highly personalized customer support (thank you Nat!)
What do you dislike about the product?
Templates are very US-focused, need tweaking for global organizations.
What problems is the product solving and how is that benefiting you?
We require SOC2 and HIPAA certification/Alignment to demonstrate compliance to our customers.
Strong customer support experience
What do you like best about the product?
Our experience with Thoropass has been defined by strong, one-on-one support. Our customer success manager acted like an extension of our team; proactive in reviewing milestones, quick to clarify evidence requirements, and available with practical guidance. They anticipated audit asks, suggested the right integrations, and even reviewed our drafts so we submitted “right the first time,” which cut down on rework and stress. The regular check-ins kept us accountable without feeling burdensome. While the platform’s templates are genuinely helpful for jump-starting policies and procedures, it was the hands-on partnership; timely feedback, tailored recommendations, and clear next steps that made the biggest difference. Thoropass paired solid tooling with standout human support, turning compliance from intimidating to manageable.
What do you dislike about the product?
It would be nice to have more customization over the cadence of email notifications.
What problems is the product solving and how is that benefiting you?
HITRUST and SOC 2 compliance.
Excellent Experience
What do you like best about the product?
We got through SOC2 type 2 in a compressed timeframe. It was very rigorous for us and them. The results were excellent and exceeded the timeframe for our business requirements. Very pleased with the white glove experience with Thoropass. Highly recommend.
What do you dislike about the product?
No issues on our end at all. It was a pleasure.
What problems is the product solving and how is that benefiting you?
Exceeded our business and technical needs. Opened client doors.
Fantastic Experience!
What do you like best about the product?
They walked us thru the process and did it in a very productive, diligent way.
What do you dislike about the product?
The only thing I disliked was that we had 3 different reps during the process.
What problems is the product solving and how is that benefiting you?
We needed to become SOC 2 type 2, which is what we achieved.
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