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Comprehensive Compliance Guidance
What do you like best about the product?
Laika provides excellent guidance and partnership throughout the compliance certification journey. Having a dedicated Compliancr Architect was extremely helpful for our team as we pursued ISO 27001 certification. They ensured that we didn't miss any details, and served as liaisons for our auditor relationships. This level of close-touch service was one of the main reasons we selected Laika, and had proven consistent throughout our engagement.
What do you dislike about the product?
Laika's web interface is pretty good and has recently released some new improvements, but one area that could use more attention is the policy document editor/uploader interface. It forces a user to copy policy documents into a less-than-great in-platform word processor, which can negatively affect formatting from Msft Word or Google Docs. Ideally, we would love to see an option that allows for Google Doc policies to be linked into Laika directly, so as to avoid creating redundant files.
What problems is the product solving and how is that benefiting you?
Compliance Managment - Security & Privacy
Laika helped to dramatically streamline our ISO 27001 certification process. Vinli successfully obtained ISO certification in April 2021.
Laika helped to dramatically streamline our ISO 27001 certification process. Vinli successfully obtained ISO certification in April 2021.
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Effective collaboration with on-time completion of SOC2 and HIPAA compliance
What do you like best about the product?
The Laika team members are very knowledgable and respond quickly to posed questions.
What do you dislike about the product?
The software has quite a few redundancies. The audit uncovered a lot of required evidence that wasn`t previously asked for or redundant information.
What problems is the product solving and how is that benefiting you?
Provides businesses with a clear roadmap & resources to achieve compliance with regulatory frameworks
Well-built product and well-organized team to lead you through SOC2
What do you like best about the product?
Laika offers a wide range of tools and integrations to help manage and automate compliance efforts. These included playbooks, checklists, and auto-generated evidence collection via connection to softwares that we are already using such as Google Workspace, Google Cloud Platform, Jira, and Gitlab. It made it easy to track our compliance progress and ensure that we are meeting all of the necessary requirements.
What do you dislike about the product?
While Laika offers a good variety and partners for additional security requirements such as pentest, we found there were better quotes from other independent providers. It would be great if Laika can continue to expand their network of partnerships and keep their quote competitive so that we can take the full leverage of the Laika platform.
What problems is the product solving and how is that benefiting you?
One of the things I appreciated most was Laika's user-friendly interface. The interface was intuitive and easy to navigate, and the software provided step-by-step comprehensive guidance throughout the compliance process for both users who are new and already familiar with compliance alike.
Really good compliance support with room for improvement on the product side
What do you like best about the product?
- Knowledgeable compliance experts that take enough time to understand your business.
- Helpful project management that ensures you keep on track.
- The idea of an all-in-one software platform for compliance is the way to go.
- Helpful project management that ensures you keep on track.
- The idea of an all-in-one software platform for compliance is the way to go.
What do you dislike about the product?
- The platform does not support all required use cases.
- The integrations are not really helpful.
- The search for policies and controls could be better.
- Notifications are sometimes confusing.
- The integrations are not really helpful.
- The search for policies and controls could be better.
- Notifications are sometimes confusing.
What problems is the product solving and how is that benefiting you?
It helped us with our SOC-2 certification and with our HIPAA compliance. Laika provides a roadmap and guidance in what order you should achieve the sometimes cryptic requirements for regulatory requirements.
Created the best compliance experience! Great for any size company.
What do you like best about the product?
Laika provides a clear, easy-to-use roadmap for either an expert in compliance or a novice. Everyone needs a project plan and a straightforward way to approach certification to be successful. Laika was able to provide this from a platform and people perspective.
What do you dislike about the product?
The recommendation or roadmap elements did not apply to our environment in a few instances. This could be enhanced by personalizing each company. Some of the integration features did not always fully meet the need.
What problems is the product solving and how is that benefiting you?
We needed a streamlined and straightforward path to certification and a tracking mechanism to maintain ongoing success. The platform is excellent for this. Laika also supports with expertise and guidance. This element is essential; we could not have accomplished certification without it.
Laika - A very reliable compliance partner with a great platform for the SOC 2 journey!
What do you like best about the product?
1. Excellent customer support and guidance throughout our SOC 2 Type I certification. I want to give a shout-out to Kristal Aygoren (Compliance Architect) and Joseph Miller (Customer Success Manager) for being extremely helpful in our SOC 2 effort.
2. Easy-to-use platform that integrates with our systems and tracks the status of all the tasks
3. Policy templates that saved us a ton of time
I look forward to working with the same team to complete our Type II certification next year.
2. Easy-to-use platform that integrates with our systems and tracks the status of all the tasks
3. Policy templates that saved us a ton of time
I look forward to working with the same team to complete our Type II certification next year.
What do you dislike about the product?
Nothing major. I'd recommend Laika to anyone.
What problems is the product solving and how is that benefiting you?
SOC 2 Type I and Type II readiness and HIPAA, specifically around evidence collection and streamlining the process.
A very usefull framework for processing SOC requirements
What do you like best about the product?
The framework provided by Laika is a handy tool in determining the state of our processes and procedures. The team (Joe Miller, Zac Patenaude) are very supportive and knowledgeable.
What do you dislike about the product?
There are a few sections in the roadmap where it is unclear what constitutes suitable evidence (screenshot, a procedure). However, the team at Laika has always been able to clarify the matter quite quickly.
What problems is the product solving and how is that benefiting you?
SOC2 Type 1 certification. At a small company, no one person has all the expertise for the certification. Laika's tools and team members go a long way in filling these knowledge and procedural gaps.
A good way to centralize and streamline compliance work
What do you like best about the product?
I especially appreciate the team's responsiveness and willingness to dig into our questions and challenges as we're getting set up.
What do you dislike about the product?
There are still elements of the dashboard which feel like they could use more clarity on how to set things up properly, but I don't inherently dislike that because I've noticed improvements over time and after feedback has been provided. The team seems responsive to customer input and iterates on its product quickly.
What problems is the product solving and how is that benefiting you?
Laika helps us wrangle all of the requirements of completing different compliance frameworks in a centralized repository. I like this because it reduces redundancy and helps us establish a source of truth for policies, procedures, trainings, and other artefacts we're expected to maintain and present proof of during audits.
Making SOC2 easy for early stage startups
What do you like best about the product?
Our CSM and compliance architect from Laika are both very responsive whenever we have any questions about controls we need to implement. Initially, we were concerned that they wouldn't be up to par with products like Vanta, however they've shown through their integrations and support that they can deliver an incredible SOC2 experience. Many of their policies and templates are ready for plug and play which saved us a lot of time.
What do you dislike about the product?
Some controls are somewhat ambiguous in terms of how they should be completed. However, our CSM and compliance architect are extremely helpful in making sure we're unblocked. There could be some improvements for better self-served completion.
What problems is the product solving and how is that benefiting you?
We used Laika to get our SOC2 type 1 and type 2 compliance which many of our customers ask for as certification around our security posture and compliance. It's great that the price includes both the platform and auditors.
Great help to get SOC2 !
What do you like best about the product?
All the processes, from commercial contact, happened easily. Good software tool to help guide the process. Great material to assist in the preparation of controls. And, more than that, fantastic help from technical personnel.
What do you dislike about the product?
actually... nothing! it has been a really incredible journey.
What problems is the product solving and how is that benefiting you?
Laika helped us getting SOC2 Type I compliance.
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