Thoropass
ThoropassReviews from AWS customer
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Early Stage Startup Founder
What do you like best about the product?
Implementation manager made navigating complexity much easier. Customer support team was particularly friendly and helpful.
What do you dislike about the product?
Sometimes can be difficult to parse technical language, or know which tools are relevant.
What problems is the product solving and how is that benefiting you?
Thoropass is making it easy for us to get SOC2 Compliance
Thoropass streamlines HIPAA compliance
What do you like best about the product?
Thoropass turned our HIPAA program from spreadsheets and guesswork into a clear, repeatable process. The control mapping to the HIPAA Security Rule, policy templates, and evidence automations (cloud/IDP/code repo integrations) saved our team a ton of time and kept us audit-ready year-round. Their support and in-platform auditors were responsive and pragmatic.
What do you dislike about the product?
There is not a lot to dislike about using Thoropass.
What problems is the product solving and how is that benefiting you?
It solves fragmented compliance—policy writing, evidence collection, risk/vendor tracking—by centralizing and automating it. We spend fewer hours chasing screenshots and more time developing our service.
Seamless SOC Audit Support with Intuitive Use
What do you like best about the product?
I appreciate the seamless setup process with Thoropass, which was greatly aided by having a dedicated account manager like Herson, who made the transition smooth and straightforward. The platform's automation features are incredibly helpful, especially with automatic integrations for tools we use, simplifying artifact gathering. Additionally, I value the intuitive nature of the platform and the reasonable, discounted pricing we received, which aligns well with our business needs.
What do you dislike about the product?
I find it inconvenient that within Thoropass, the audit module cannot directly utilize vendor security reviews without the need for manual export and re-upload. This adds unnecessary steps and feels like there could be a more seamless user experience.
What problems is the product solving and how is that benefiting you?
I use Thoropass to enhance customer trust by demonstrating a mature cybersecurity approach with SOC 2 compliance, supported by helpful automations and a dedicated account manager simplifying our setup with seamless artifact gathering.
Audits made simple
What do you like best about the product?
The platform is very easy to use, keeps info organized on one place and offers great customer service support when needed.
What do you dislike about the product?
Audits are never fun and can be very tedious so that's the only hang up but that's not really a Thoropass issue.
What problems is the product solving and how is that benefiting you?
Thoropass helps streamline and manage the SOC 2 Type 2 audit process. It keeps our company organized, reducing stress, and ensuring we meet all requirements efficiently.
I am a repeat customer for Thoropass
What do you like best about the product?
The portal where we enter our information and keep track of the progress of the SOC 2 process, train or team and enter our evidence. Very easy to use.
What do you dislike about the product?
The price is very high for startups like mine and has been a barrier to us keeping the access year over year. I think the price should be lowered so that more companies can keep the subscription, year over year.
What problems is the product solving and how is that benefiting you?
It solves our problem of showing that we are SOC 2 Type 2 compliant for our enterprise clients. It also gives us an easy to use portal to help us get through this arduous task.
Thoropass supported us all the way during SOC2 compliance process
What do you like best about the product?
We are using thoropass to get compliant with SOC2 Type 2 certification
* Patient, quick and reliable customer support.
* Flexibility, we needed to go through compliance ASAP and got allocated earliest possible date of audit.
* Many controls are implemented automatically through Thoropass UI
* AWS integration and automatic population of evidence.
* Patient, quick and reliable customer support.
* Flexibility, we needed to go through compliance ASAP and got allocated earliest possible date of audit.
* Many controls are implemented automatically through Thoropass UI
* AWS integration and automatic population of evidence.
What do you dislike about the product?
I think frontend UI/navigation can be improved, it's not easy to navigate through ERs, there is no indication of file upload, it can take a few minutes to upload 10 files and until upload is done, it is not clear if file is being uploaded or not
What problems is the product solving and how is that benefiting you?
We need to be compliant with SOC 2 Type 2, Thoropass helps us to keep track of all the controls that we have automatically or semi-automatically.
Thoropass Simpifies and Streamlines Compliance
What do you like best about the product?
Throughout our three years using Thoropass, we have always felt well supported by the team. Whether it was first learning the ropes as we obtained SOC2 Type I, migrating our primary cloud provider ahead of a SOC2 Type II audit, or facilitating a smooth penetration test, the team was always responsive and helpful. A special shout out to all of our auditors for their attention to detail when clarifying evidence request requirements. On the software side, the platform is organized and feature rich, allowing our team to quickly obtain the status of controls, which frameworks they align with, and delegate tasks. The ability to prematurely associate evidence with a control ahead of an audit is invaluable to staying organized. The built in risk register, vendor review, and access review components of the platform are well designed and powerful time savers.
What do you dislike about the product?
One feature that would help our team but is currently lacking would be the ability to define custom monitors.
What problems is the product solving and how is that benefiting you?
Thoropass streamlines our security audits and penetration tests, which are strict requirements for our customers.
Simple and effective product, great people to help you along the way
What do you like best about the product?
The hands on assistance (customer support) as you progress through the controls for you compliance framework. Pricing is competitive with similar products.
What do you dislike about the product?
No downsides found yet, the level of effort is due to the control, not Thoropass, they make it easy
What problems is the product solving and how is that benefiting you?
We need to be SOC 2 compliant, Thoropass is helping with controls and Audit
Thoropass Software Review: Compliance Simplified
What do you like best about the product?
What I like best about Thoropass is how it simplifies and operationalizes complex compliance processes like SOC 2, ISO 27001, and HIPAA. The platform integrates seamlessly with our cloud infrastructure (AWS), version control systems (like GitHub), and ticketing tools, enabling automated evidence collection and real-time visibility into our audit readiness.
What do you dislike about the product?
While Thoropass is a powerful platform, there are a few areas with room for improvement. The UI can sometimes feel a bit cluttered, especially when navigating large sets of controls or evidence items—this can slow down workflows for engineers who want to move quickly. Additionally, some of the integrations, while helpful, occasionally require manual tweaking or don't capture edge-case scenarios automatically.
What problems is the product solving and how is that benefiting you?
Thoropass is solving the problem of fragmented, manual, and time-consuming compliance processes. Before using Thoropass, tracking audit controls, collecting evidence, and preparing for frameworks like SOC 2 or ISO 27001 required a lot of coordination across teams and systems
Helpful team to guide you through the platform and process
What do you like best about the product?
It's great how Thoropass gives you a dedicated account manager plus connects you with other experts that know the compliance process inside and out. Plus, they connect you with the audit team at the start to help guide where your gaps may be.
What do you dislike about the product?
Still working through the auditing process so nothing specific yet.
What problems is the product solving and how is that benefiting you?
Thoropass has allowed our small team to tackle SOC2 compliance.
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