Thoropass
ThoropassReviews from AWS customer
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Organized
What do you like best about the product?
The system is very organized and allows for compiling all required information in a streamlined manner.
What do you dislike about the product?
The roadmap and integrations do not connect so an integration may check off a point but it doesn't actually check it off in your roadmap.
What problems is the product solving and how is that benefiting you?
We are going for SOC2 compliance.
Thoropass SOC2
What do you like best about the product?
Everything in the portal is automated, easy to follow, and designed to help you get tasks done on time with helpful reminder alerts.
What do you dislike about the product?
So far have not come across anything to point out!
What problems is the product solving and how is that benefiting you?
SOC 2 templates are easily customizable to our company standards, and the built-in plugins for Azure and other products simplify the audit process. The customer support team is highly responsive and reliable.
Streamlined and easy to use tool for SOC2 and HIPAA certification
What do you like best about the product?
Responsive and highly personalized customer support (thank you Nat!)
What do you dislike about the product?
Templates are very US-focused, need tweaking for global organizations.
What problems is the product solving and how is that benefiting you?
We require SOC2 and HIPAA certification/Alignment to demonstrate compliance to our customers.
Strong customer support experience
What do you like best about the product?
Our experience with Thoropass has been defined by strong, one-on-one support. Our customer success manager acted like an extension of our team; proactive in reviewing milestones, quick to clarify evidence requirements, and available with practical guidance. They anticipated audit asks, suggested the right integrations, and even reviewed our drafts so we submitted “right the first time,” which cut down on rework and stress. The regular check-ins kept us accountable without feeling burdensome. While the platform’s templates are genuinely helpful for jump-starting policies and procedures, it was the hands-on partnership; timely feedback, tailored recommendations, and clear next steps that made the biggest difference. Thoropass paired solid tooling with standout human support, turning compliance from intimidating to manageable.
What do you dislike about the product?
It would be nice to have more customization over the cadence of email notifications.
What problems is the product solving and how is that benefiting you?
HITRUST and SOC 2 compliance.
Excellent Experience
What do you like best about the product?
We got through SOC2 type 2 in a compressed timeframe. It was very rigorous for us and them. The results were excellent and exceeded the timeframe for our business requirements. Very pleased with the white glove experience with Thoropass. Highly recommend.
What do you dislike about the product?
No issues on our end at all. It was a pleasure.
What problems is the product solving and how is that benefiting you?
Exceeded our business and technical needs. Opened client doors.
Fantastic Experience!
What do you like best about the product?
They walked us thru the process and did it in a very productive, diligent way.
What do you dislike about the product?
The only thing I disliked was that we had 3 different reps during the process.
What problems is the product solving and how is that benefiting you?
We needed to become SOC 2 type 2, which is what we achieved.
Greate experience
What do you like best about the product?
Regular meetings to keep project on track. Great support. Easy to use dashboard. Included templates are helpful.
What do you dislike about the product?
Takes a little time to understand which parts of the software I'm using and which parts I don't need to use.
What problems is the product solving and how is that benefiting you?
Required Soc 2 type 2
Easy to use
What do you like best about the product?
Fairly easy to use. Had some bugs when we first got it but they’ve got it working well now.
What do you dislike about the product?
There’s some very small things but nothing major
What problems is the product solving and how is that benefiting you?
Compliance
Smart solution to tedious tasks
What do you like best about the product?
Thoropass allows me to keep track of the controls for certification suite that we have implemented. During audit process the controls allow you to keep track of the tasks to be fulfilled, and when setting the framework to "maintenance mode", the system will trigger notifications to fulfill outstanding tasks, which eases the task of following up multiple documents and processes at a time.
Within the framework, you will find really detailed tools such as the risk registry or the access review controls.
If you use it as a manager, it allows to track learning/policy readiness of your team, as well as have a document version control for your policies. It comprehends a lot of functions such as facility control, vendor management, inventory control...
Very user-friendly and intuitive.
Within the framework, you will find really detailed tools such as the risk registry or the access review controls.
If you use it as a manager, it allows to track learning/policy readiness of your team, as well as have a document version control for your policies. It comprehends a lot of functions such as facility control, vendor management, inventory control...
Very user-friendly and intuitive.
What do you dislike about the product?
Nothing really stood in my way while using Thoropass, it is a great tool that eases my day to day. Very user-friendly and intuitive.
What problems is the product solving and how is that benefiting you?
Framework for ISO27001
Thoropass is a straightforward solution to implement security framework
What do you like best about the product?
Premade integrations are working well, while being customizable for non standard use cases (non-cloud servers)
What do you dislike about the product?
Most of the template are for US-based business so it requires bit of work to adapt (as we are french) but i'm sure they will provide others at some point
What problems is the product solving and how is that benefiting you?
Compliance with security framework (SOC2)
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