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Expert Guidance for SOC2
What do you like best about the product?
The platform itself is very intuitive and user-friendly. For small startups, it can be tough to keep momentum on initiatives like SOC 2 compliance. Laika allows you to keep track of your progress and assign tasks to your team, so things like SOC 2 don't fall through the cracks.
Not to mention: One of the biggest perks you get with Laika is the team behind it. They are there every step of the way to answer questions and keep you moving.
Lastly, their templates give you a great jump-start to crafting your policies and procedures, which proves invaluable for small startups starting from scratch.
Not to mention: One of the biggest perks you get with Laika is the team behind it. They are there every step of the way to answer questions and keep you moving.
Lastly, their templates give you a great jump-start to crafting your policies and procedures, which proves invaluable for small startups starting from scratch.
What do you dislike about the product?
Not much to dislike. I will say that the online document editor is sometimes a bit quirky when you have "revision tracking" enabled.
What problems is the product solving and how is that benefiting you?
Becoming SOC 2 Compliant
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Laika - an essential partner for your corporate compliance programs - recommendation from a vCISO
What do you like best about the product?
As a virtual Chief Information Security Officer, I advise the boards of startup corporations who need to come to market fast. The road to compliance is complex, daunting, and it is difficult for any startup organization to know exactly where to start.
Laika gives:
1. An experienced, professional sales team with: a lot of listening, understanding, demoing, and contract negotiation - no pressure. I had questions about Laika's auditor partners and was introduced with full transparency.
2. A well-designed Compliance Project Portal: with a clean, modern interface that is easy to use. This gives project management guidance, document templates, with all security controls required for SOC 2, ISO 27001, HIPAA, GDPR compliance. This level of project management is vital to ensure milestones are set realistically, and achieved as fast as possible in line with a corporation's priorities and resources.
3. Laika's customer success team, is exceptional. The Laika portal gives access to your dedicated Laika compliance expert and success manager, where one can @mention the Laika team on any aspect of compliance or security control, project management, or account issues. We have regular fortnightly check-ins too. Not always needed, but always there if you do.
My current client is a US startup enterprise that needs SOC 2 - Type 1, HIPAA, GDPR, later SOC 2 - Type 2, and eventually ISO27001. I'm very happy they've started their compliance journey with Laika as their partner.
Laika gives:
1. An experienced, professional sales team with: a lot of listening, understanding, demoing, and contract negotiation - no pressure. I had questions about Laika's auditor partners and was introduced with full transparency.
2. A well-designed Compliance Project Portal: with a clean, modern interface that is easy to use. This gives project management guidance, document templates, with all security controls required for SOC 2, ISO 27001, HIPAA, GDPR compliance. This level of project management is vital to ensure milestones are set realistically, and achieved as fast as possible in line with a corporation's priorities and resources.
3. Laika's customer success team, is exceptional. The Laika portal gives access to your dedicated Laika compliance expert and success manager, where one can @mention the Laika team on any aspect of compliance or security control, project management, or account issues. We have regular fortnightly check-ins too. Not always needed, but always there if you do.
My current client is a US startup enterprise that needs SOC 2 - Type 1, HIPAA, GDPR, later SOC 2 - Type 2, and eventually ISO27001. I'm very happy they've started their compliance journey with Laika as their partner.
What do you dislike about the product?
Nothing. They are a company that listens to its customers and is constantly seeking to improve. That's not marketing - it's sincere.
There is a compliance framework that I would like to see on their growing portfolio list, and that is HITECH for those in the Health Industry. That's just a request for their roadmap down the line. They listen...
There is a compliance framework that I would like to see on their growing portfolio list, and that is HITECH for those in the Health Industry. That's just a request for their roadmap down the line. They listen...
What problems is the product solving and how is that benefiting you?
Regulatory Compliance for my clients: SOC 2 - Type 1 and 2, HIPAA, GDPR, ISO27001
Efficient and Affordable Solution for SOC 2
What do you like best about the product?
The assigned implementation team is simply outstanding. They appreciate the demands on a scaling company with a lean team. We appreciate that the audit expense can be bundled into the engagement and that auditor inquiries can be handled seamlessly.
What do you dislike about the product?
We enjoy all of Laika's features. The only concern we had was in the Pen Test pricing which could be more transparent. The number of endpoints is a big deal in the pricing. Our advice would be to nail this down during contract discussions.
What problems is the product solving and how is that benefiting you?
Getting ready for the first SOC 2 audit is more difficult to manage than actual audits. We tried working with a national CPA firm but, after six months, it seemed like we were not making progress--even though we were spending considerable time and money. Within six months of contracting with Laika, we were on track to meet our deadlines. Laika makes organizing workload and deliverables easy and we're confident that we understand the requirements and fully meet them.
A great way of managing our internal compliance processes
What do you like best about the product?
The platform is well laid out and intuitive to use
What do you dislike about the product?
I don't really have any dislikes. Everything works well and Laika provide the service we need from them
What problems is the product solving and how is that benefiting you?
They help us manage the SOC2 and ISO27001 compliance process
Great Support, Makes HIPAA Easy
What do you like best about the product?
What I like best about Laika is Laika's extremely strong customer support. I have also been able to get a helpful and timely response to my questions, which has made HIPAA much easier for my startup.
What do you dislike about the product?
No major complaints. At first I found the templates and guides a little confusing, but with the support of the Laika team my team and I quickly learned how to use Laika best.
What problems is the product solving and how is that benefiting you?
Laika has completely streamlined becoming HIPAA compliant, and made it possible for my small team to navigate.
Makes the journey to SOC2 compliance simple and easy to manage!
What do you like best about the product?
The combination of experts in their field, the regular check in's and the platform itself make the journey worry-free.
What do you dislike about the product?
The platform can be a little buggy, with some regular 404's for missing pages and some unobvious approaches to the way things are done. But it's getting better!
What problems is the product solving and how is that benefiting you?
The Laika platform and the expert team behind the scenes is helping us get through the controls at a good pace, in comparison to going through this without any support and going to your traditional auditor. Along the way I am supported with checklists of requirements, prompts and templates for evidence and all of this is monitored by the Compliance Architect in almost real-time to ensure what I am doing is correct - they even spent quite a lot of time reviewing my existing ISO27001 policies and carrying out a GAP analysis so that I can reduce the work needed on documentation as it's already been done for our ISO compliance for the last few years.
SOC 2 preparation and assessment
What do you like best about the product?
Quick response to questions about process and use of system
What do you dislike about the product?
integrations with existing systems were slow to implement
What problems is the product solving and how is that benefiting you?
Timeframe to become compliant
Laika: Your SOC 2 Go-To!
What do you like best about the product?
Laika is reliable, helpful, adaptable to your level of expertise, patient, and a great advocate for getting through the compliance you are working towards
What do you dislike about the product?
The audit process took a little longer than expected, however, much quicker than initially predicted.
What problems is the product solving and how is that benefiting you?
We were not SOC 2 Compliant and needed assistance beginning and completing that process. We are now type 1 certified and looking at type 2!
Laika is the partner you want in your compliance journey.
What do you like best about the product?
The best thing about Laika is that there's no pressure. You work at your own pace. If you're a small organization like us, you can complete a few of their tasks, work on shifting priorities, come back a month later, and pick up right where you left off. There's a status tracker that shows you the progress you've made. Everything you need to accomplish is laid out in straightforward steps. You can ask them anything, and they have subject matter experts on hand to help you.
What do you dislike about the product?
It's tough to find fault with Laika; they do so many things well. Sometimes an integration monitor will break, but they quickly fix these issues. The biggest thing I wish they had right now would be an integration with Microsoft Endpoint Manager. Their MDM monitoring is a bit light, but it's not a huge deal, and you can upload the audit trail you need on their platform. Their user controls could be more granular, but this is very nit-picky.
What problems is the product solving and how is that benefiting you?
When you sign up with Laika, you get a true partner that's an expert in the compliance industry. They have playbooks that lay out your path to whichever certification or attestation you're after. You get assigned a team of experts who quickly answer questions via their platform. They have detailed descriptions of the things you need to accomplish and even suggest some of the best ways you could achieve each control they describe in their platform. You also don't have to go searching for SOC 2 auditors since it's provided with the platform cost. They assist the auditors in gathering the information on your behalf. They only bring you in when they need you.
We couldn't have completed our SOC 2 compliance without the help of the Laika app and team
What do you like best about the product?
The integration between our dedicated representatives from Laika and the application was seamless. Getting started was easy. We met with our Laika representatives a few times and were on our way to completing playbooks to get everything set up for the audit.
At the end of the day, the attention and detail of our team of helpful Laika representatives really solidified the experience for us and added a personal touch to the very drab work of undergoing an audit. I truly looked forward to the weekly touch base with our Laika team.
At the end of the day, the attention and detail of our team of helpful Laika representatives really solidified the experience for us and added a personal touch to the very drab work of undergoing an audit. I truly looked forward to the weekly touch base with our Laika team.
What do you dislike about the product?
The transition from preparation to audit was cumbersome. There were a number of pieces of evidence requested in the audit that were not covered in the preparation playbooks. Had these been covered in the playbooks, we would have had all of them done and completed well before the audit started.
That being said, even with the surprises, it was a much simpler process than preparing for the audit on our own and we were still able to complete the audit very quickly.
That being said, even with the surprises, it was a much simpler process than preparing for the audit on our own and we were still able to complete the audit very quickly.
What problems is the product solving and how is that benefiting you?
Laika enables our lean startup development team to not need to bring in compliance consultants or hire someone specifically for that role. With the help of Laika's app and guidance of their team we were able to prepare for and complete our SOC 2 audit easily without any prior experience.
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