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Excellent platform with very knowledgeable team of compliance experts
What do you like best about the product?
Laika playbooks streamline the compliance process and let you keep an eye on the big picture
Access to the compliance experts
Access to the compliance experts
What do you dislike about the product?
Laika still does not offer full PCI compliance
Laika also needs to focus on maintaining compliance and not just becoming compliant (I know they are working on it)
Laika also needs to focus on maintaining compliance and not just becoming compliant (I know they are working on it)
What problems is the product solving and how is that benefiting you?
Laika is streamlining our compliance process. We are facing aggressive timelines to comply with multiple frameworks, and the platform and its experts help us accelerate that process.
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SOC 2, ISO 27001 -- Laika is the way to go!
What do you like best about the product?
We used Laika for our SOC 2 type 1, currently in the progress of preparing for SOC 2 type 2, GDPR and ISO 27001 certifications. I especially like Laika for the customer success team always being there for you. We've gone through SOC 2 type 1, which was a blast. We were given organised playbooks, uploaded our evidence, and answered the auditor's questions – all within the Laika platform. I like the streamlined and efficient process and recommend you check Laika out.
What do you dislike about the product?
The platform sometimes feels slow to load right after you log in, but updates from Laika are regular, so hopefully, it will be quicker.
Nothing else really comes up to mind.
Nothing else really comes up to mind.
What problems is the product solving and how is that benefiting you?
Laika makes audits way more organised and understandable. The flow for getting the audit done is very straightforward. Laika checks your evidence before going through an audit so that you will be prepared.
If we were getting the audit done ourselves, we would be pretty much in the dark starting from the preparation step (How do I even know which documents to prepare without a Compliance department at a company?).
If we were getting the audit done ourselves, we would be pretty much in the dark starting from the preparation step (How do I even know which documents to prepare without a Compliance department at a company?).
Awesome
What do you like best about the product?
Ease of use, SSO integration, built-in forms, etc, etc...
What do you dislike about the product?
Haven't found any downside so far. All available features work like a charm.
What problems is the product solving and how is that benefiting you?
The step-by-step walkthrough is something everyone needs, especially for new frameworks.
Great partner to us
What do you like best about the product?
Laika's people are the best. Always willing to go the extra mile for us. There when we need them.
What do you dislike about the product?
I don't have many complaints. Sometimes the dashboards have some glitches, but its software.
What problems is the product solving and how is that benefiting you?
Laika helps us attain and maintain our compliance for various certifications we need to be competitive in the market.
Laika offers great value for startups
What do you like best about the product?
- Helpful and knowledgable support
- Lots of useful document templates
- Good integrations
- Lots of useful document templates
- Good integrations
What do you dislike about the product?
- The UI is a little confusing
- Otherwise, great
- Otherwise, great
What problems is the product solving and how is that benefiting you?
SOC2 audit
Fantastic product, fantastic team
What do you like best about the product?
The software is really helpful in getting everything ready for SOC compliance, and the team is exceptional in helping you as you get ready.
What do you dislike about the product?
Nothing, it is really a great product experience
What problems is the product solving and how is that benefiting you?
Laika helps us in getting ready and maintaining SOC 2 compliance
Helpful customer success and SOC-2 analyst, but platform is buggy and needs more integrations
What do you like best about the product?
My customer support agent and SOC-2 analyst have been very available and helpful, willing to jump on a call any time to help me through the system. I feel they often have to come up with workarounds around the system due to bugs/glitches, weird onboarding flows, or lack of integrations.
What do you dislike about the product?
They recently introduced new document templates which require us (a standard, run-of-the-mill SaaS startup) to fill in tons of content ourselves, which I think defeats the point of the platform. Thankfully my customer success agent is replacing these new ones with the old ones which is going to save me tons of time.
Also, there are a bunch of bugs and glitches, and lack of integration in some areas. For example, if you use AWS Cognito, you're out of luck -- Laika will import your entire customer base as "Integration Users" which means it thinks they're your employees. GitHub MFA settings also aren't supported, which I thought would be one of the first things they would support.
Also, there are a bunch of bugs and glitches, and lack of integration in some areas. For example, if you use AWS Cognito, you're out of luck -- Laika will import your entire customer base as "Integration Users" which means it thinks they're your employees. GitHub MFA settings also aren't supported, which I thought would be one of the first things they would support.
What problems is the product solving and how is that benefiting you?
Achieving SOC-2 compliance.
Excellent platform and supporting services
What do you like best about the product?
We are now on our 4th year of using Thoropasss to support our cyber security
What do you dislike about the product?
Nothing is coming to mind at this time. But, overall, I was pleased with the entire product and service.
What problems is the product solving and how is that benefiting you?
We leverage the Thoropass platform and services for our SOC2 Type 2 compliance preparation, audit and certification. Additionally we used them for our 2023 Pentest.
Good platform, advisors, and services
What do you like best about the product?
I've collaborated with the Thoropass team on our SOC 2 Type 1 and Type 2 audits, witnessing the platform's evolution over recent years. There have been notable positive enhancements and updates throughout its product lifecycle. They've also integrated internal services, such as penetration testing, which significantly streamlined communication between stakeholders. Consolidating everything within one platform for security compliance has greatly simplified managing and navigating SOC 2-related documents and audits. Overall, I'm pleased with my experience with Thoropass and their team. They're always responsive and available for support, readily jumping on calls when necessary. During the penetration test, one of the testers went above and beyond, providing clear steps to reproduce vulnerabilities found, facilitating the implementation of the correct fixes.
What do you dislike about the product?
Some of the interface can still be a tad confusing, and there's still room for improvement on the audit automation.
What problems is the product solving and how is that benefiting you?
SOC 2 compliance, and potentially GDPR compliance (in the near future).
Great partners in your path to SOC 2
What do you like best about the product?
First and foremost, I have come to value Laika's counsel and partnership. They are incredibly responsive, practical, and a pleasure to work with. Their expertise helped us obtain SOC 2 Type 1 and Type 2 in just one year and they were effective advocates for us during the audit process.
What do you dislike about the product?
Some of the features on Laika's platform are not as user-friendly as one would want - for example, the in-app editor is somewhat clumsy. That being said, their product has evolved in a positive direction over the last year and I'm sure it will continue to do so.
(Update): great news - several new features have been added to the platform, including a more intuitive dashboard for assigning and tracking control activities.
(Update): great news - several new features have been added to the platform, including a more intuitive dashboard for assigning and tracking control activities.
What problems is the product solving and how is that benefiting you?
Identifying and operationalizing best-in-class compliance processes as it relates to data management.
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