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Great help and easy to get our certifications and be in compliance
What do you like best about the product?
The whole team is actively involved in the process of getting us prepared and audit the company in order to get our certifications renewed.
The tool they have to follow the implementation of a certification as well as for the audit process is very helpful and easy to use as it has all the information needed to understand where we are in the process and what could be missing. It also integrates with some of our systems and monitor compliance.
The tool they have to follow the implementation of a certification as well as for the audit process is very helpful and easy to use as it has all the information needed to understand where we are in the process and what could be missing. It also integrates with some of our systems and monitor compliance.
What do you dislike about the product?
The audit process plan was not updated causing some delays and for us to go through some pain. This situation was talked with the Thoropass team and now was solved for the next audit process.
What problems is the product solving and how is that benefiting you?
Thoropass has a reliable and straightforward compliance process that helps the company get the needed certifications passed without any complications.
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Laika is indispensable for going through the SOC2 process
What do you like best about the product?
Laika's great software combined with their wonderful staff makes going through the SOC2 compliance process a breeze!
What do you dislike about the product?
Sometimes the software can be a bit slow, and there's the occasional glitch, but they're generally quick to respond when there are any issues.
What problems is the product solving and how is that benefiting you?
Without a tool like Laika, any sort of compliance process like SOC2 is incredibly painful, difficult, and slow. Laika takes so much of the guesswork out of the process, as well as giving you a ton of peace of mind by having experienced pros coaching you throughout the entire process.
SOC 2 easy mode
What do you like best about the product?
As a practitioner, I had some experience with the SOC 2 audit process. This was my first experience running the audit for my company.
The Thoropass playbooks do a great job of guiding you through implementing the required policies and controls. Couple that with knowledgeable and friendly staff and we were able to complete our SOC 2 Type 1 in 3 months!
Since then, we have completed two SOC 2 Type 2 reviews. The integration with the independent auditor makes evidence sharing and tracking follow-ups easy.
Thoropass is continually rolling out new features to make it easy for anyone to meet their compliance goals.
The Thoropass playbooks do a great job of guiding you through implementing the required policies and controls. Couple that with knowledgeable and friendly staff and we were able to complete our SOC 2 Type 1 in 3 months!
Since then, we have completed two SOC 2 Type 2 reviews. The integration with the independent auditor makes evidence sharing and tracking follow-ups easy.
Thoropass is continually rolling out new features to make it easy for anyone to meet their compliance goals.
What do you dislike about the product?
Nothing that I can think of. We had some minor hiccups that were always addressed quickly with fantastic communication.
What problems is the product solving and how is that benefiting you?
We have clients that require us to be SOC 2 compliant. The company is still very young and needed to build our compliance program from the ground up. Thoropass provided the compliance framework, guided us through the audites, and ultimately helped us achieve SOC 2 compliance.
Recommendations to others considering the product:
Laika is a fantastic company to work with. They know what they are doing and take a lot of the guesswork out of the compliance process.
Great partner for SOC2!
What do you like best about the product?
I like how responsive and professional their team is. Laika stood out among other options we considered in their legal expertise and willingness to review your existing policies. They also worked with us to hit a demanding timeline.
What do you dislike about the product?
The software can sometimes be a little clunky, and a few times, we had to resubmit data that they should have been able to pull from our API. Laika broke the SOC2 process into two phases. I wonder if it would have been more straightforward and faster if there was just one phase.
What problems is the product solving and how is that benefiting you?
Complete a SOC2 audit. Laika helped us do that quickly.
A bit clunky but does its job and comes with no-added cost SOC 2 audits.
What do you like best about the product?
SOC 2 audits are built into the price of the product, so you don't have to worry about finding an external auditor and/or budget creep because you need to pay for a separate external auditor.
What do you dislike about the product?
The UI tends to get a bit clunky and definitely could be more built out. A lot of fairly easy quality of life features are missing - for example, the option to edit vendors in bulk. Integrations can also be a bit hit or miss (GCP integrations were broken for a while, Bamboo HR integrations are broken currently). Policies are really really long winded compared to a lot of other similar products, which feels super unnecessary.
What problems is the product solving and how is that benefiting you?
It does do its job of getting you to SOC 2 compliance with less effort at a very reasonable cost! Not sure where the prices / savings in price compare to other similar vendors, though.
The Laika team is thorough and gracious
What do you like best about the product?
Weekly check-in meetings help facilitate a cadence to get things done AND a user-friendly dashboard helps manage tasks and to-do's.
What do you dislike about the product?
As with any software, a bug now and then...they all got addressed.
What problems is the product solving and how is that benefiting you?
SOC2 Compliance. With SOC compliance, we can offer the One Donation solution to enterprise clients.
Recommendations to others considering the product:
A great product and an excellent support team makes a successful user experience.
Compliance meets human
What do you like best about the product?
The ladies we work with gently nudge us in the right direction and provide us with insight on what is up and coming. They never tell us what to do, but rather advise us on the best practice. Laika integrations are wonderful and are SUPER helpful, especially when it comes to finding minor hidden issues. The new UI is wonderful! Laika went from giving us a spreasheet for gap analysis a few years ago,. to a freaking awesome and easy website UI which makes it VERY nice for our CEO to view! PS: CEO loved the new gap analysis!
What do you dislike about the product?
Their integrations have become much better. They used to break often, however, If an integration breaks, there may be a newer version for you to upgrade to. Also, the ease of upgrading the integration is super nice.
What problems is the product solving and how is that benefiting you?
We are going for required compliance, and Laika has put a human touch on the pathway for us. When we have questions, they always respond in an hour or so. If you have multiple compliances your company has to get, they can now combine the overlapping tasks to make it easier to manage!
Recommendations to others considering the product:
If your company needs compliance, Laika is a great solution! They are literally compliance with a human touch!
Great Compliance partner !
What do you like best about the product?
The best part about Laika is hands-down the compliance architects. The team of experts is incredibly professional and insightful. The application is also very user-friendly and an incredible resource for collecting evidence for different regulations. We were able to achieve SOC 2 Type I, HIPAA, CCPA etc within a very short time.
What do you dislike about the product?
I have no dislikes! Every step of the process was ultimately smooth.
What problems is the product solving and how is that benefiting you?
Laika helped us implement compliance requirements from scratch and achieve our organizational goals.
I’d recommend Laika to any company that needs high-quality compliance. They customize every piece so that you’re able to attain compliance and audit goals as quickly as possible.
I’d recommend Laika to any company that needs high-quality compliance. They customize every piece so that you’re able to attain compliance and audit goals as quickly as possible.
Amazing partner for SOC 2 compliance (both preparation and audit)
What do you like best about the product?
SOC 2 rules are sometimes generic and confusing, and the Laika consulting team helps tangibilize the typical tasks needed for SOC 2 compliance. They also recommend non-required but nice-to-have security practices, as well as the best partners to utilize for each side of the business (from file storage to penetration testing)
What do you dislike about the product?
Nothing. We look forward to continuing working with them in the future.
What problems is the product solving and how is that benefiting you?
We knew we needed SOC 2 compliance due to the nature of our business in order to be operational. We used Laika since the day we raised funding in order to build our infrastructure in a manner that would be secure for our customers as well as compliant with SOC 2 practices.
Phenomenal Customer support
What do you like best about the product?
Laika's staff are professional, knowledgeable, responsive, and experts in their field. They are always available for questions and clarifications
What do you dislike about the product?
The UI can be a bit wonky while uploading evidence, but the engineers are continually working to provide a streamlined experience
What problems is the product solving and how is that benefiting you?
We solved our SOC 2 type 1 Compliance. We needed someone to assist and provide a safe organized repository for all the evidence.
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