Thoropass
ThoropassReviews from AWS customer
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Thoropass and SOC2 process
What do you like best about the product?
When I was first tasked with completing our initial SOC2 audit, I have to admit I was intimidated since I had never done anything of the sort. Thoropass assured me from the beginning they would be there every step of the way and THEY WERE! When the next year came around, we were assigned a new rep, Jade. From the jump she was extremely resourceful, friendly, professional and CONSTANT. Jade has assisted with training and compliance and has been a very import resource for our company. Our check-in meetings are educational and we always leave with either learning something new, or given a "heads up" on things we may have missed. I know if we have a question, it's one email and we will get a response. Thank you Jade for everything you have done and continue to do for us! We are alerted via email to login to complete upcoming tasks, which is at least monthly, which is helpful to have the extra reminders. The integration with our controls is resourceful and the entire implementation was doable. The first year was hard because we didn't know what to expect but we couldn't manage our SOC2 certification without Thoropass.
What do you dislike about the product?
I can't think of anything I dislike. The application is very well put together and the task tracking is great. Once you're trained, it's very easy to use.
What problems is the product solving and how is that benefiting you?
We are now able to provide annual SOC2 certification reports to our customers and vendors, while keeping us compliant and safe.
Gets you and keeps you organized
What do you like best about the product?
Steps to get HIPPA compliant are complete, easy to follow and you have lots of support throughout the process.
What do you dislike about the product?
There is nothing I dislike about Thoropass
What problems is the product solving and how is that benefiting you?
I run a medical practice so getting HIPPA compliant and staying that way is important to me. Previous companies we used would come once a year and give us a talk on how to be HIPPA compliant then leave. There was really no specifics or follow up that what they suggested we do, was really happening. Thoropass has a well organized system to make sure you are truly HIPPA compliant and keep you that way
Grateful for the guidance
What do you like best about the product?
Thoropass guided our company through the process of becoming SOC 2 compliant and in preparing for our Type 2 Audit and we are grateful for the guidance. While our team members had prior SOC 2 experience, this was a first for the Company. We got prompt, accurate, and useful advice every time we needed it and this enabled us to easily implement policies and procedures that we developed or augmented for compliance. We use the thoropass frequently and so we are pleased that we are able to easily sign in and get to work.
What do you dislike about the product?
The software interface is not as intuitive as we would like but Thoropass promptly responded to our questions and we now have functional ability to use the software.
What problems is the product solving and how is that benefiting you?
IT Security is paramount for us and with Thoropass we are confident that we can deliver on our promises to our clients
Good support and transparent solution
What do you like best about the product?
Best is their customer support and software solution that monitors compliance in the company
What do you dislike about the product?
They do not include penetration testing information at the point of sales
What problems is the product solving and how is that benefiting you?
Compliance monitoring, auditing and risk management, compliance certifications
Effortless SOC 2 Compliance with Seamless Integrations
What do you like best about the product?
I appreciate Thoropass for its ease of use and simplicity, enabling smooth integration into our work process. The seamless operations with our existing platforms, like accounting and payroll systems, are highly beneficial. I find the support team incredibly helpful and the automation features, such as checklists, streamline our compliance efforts, reducing unnecessary tasks and saving man-hours. The roadmap tool is invaluable for guiding us through necessary components and protocols, ensuring documentation and evidence are automatically handled, allowing us to concentrate on core responsibilities.
What do you dislike about the product?
Some bugs early on with some integrations but they have been fine tuning and system has been great.
What problems is the product solving and how is that benefiting you?
Thoropass streamlines SOC 2 compliance, reducing manual work and man-hours through integrations. Its roadmap tool helps us focus on required protocols, automating evidence documentation, and allowing compliance tasks to run efficiently in the background.
SOC 2 Type 2 - Audit Review - EHS
What do you like best about the product?
The team was very responsive. The online portal is easy to use.
What do you dislike about the product?
There were no downsides. Everything regarding our audit was managed very well.
What problems is the product solving and how is that benefiting you?
They are helping us with compliance and operational excellence.
Effective maintenance of SOC2 compliance
What do you like best about the product?
Intuitive platform
Track tasks to complete
The customer success team does an excellent follow-up
Track tasks to complete
The customer success team does an excellent follow-up
What do you dislike about the product?
Every year, the person assigned to our file for Customer Success has been reassigned to another file. The staff is competent and does their job very well, but more consistency would be appreciated.
What problems is the product solving and how is that benefiting you?
Ease of maintenance and documentation of controls throughout the year. Facilitated interaction with auditors.
Thoropass for cross border US/Canada compliance
What do you like best about the product?
I like the support from the Thoropass team.
What do you dislike about the product?
Thoropass does not have the frameworks that my company needs to be compliant in Canada.
What problems is the product solving and how is that benefiting you?
Thoropass helps us achieve compliance with privacy and security regulations for personal health information. We are a new company and the platform forces us to develop processes to achieve compliance.
Helped us with SOC2 certification
What do you like best about the product?
Great software, responsive managers. AI check of submitted documents is my favourite feature,
What do you dislike about the product?
At some point we have been waiting couple of days longer for the audit statements to be issued. But that was ok.
What problems is the product solving and how is that benefiting you?
As SaaS software we need to be SOC2 certified
Seamless SOC 2 Type 2 Compliance with Thoropass
What do you like best about the product?
I appreciate that the setup process of Thoropass was straightforward due to its automatic features, clear process, and helpful meetings. The UI and questionnaire provide a smooth experience without any issues. It effectively monitors for SOC 2 Type 2 compliance, which is essential for my industry. I value the professional continuity and the preparedness of the team, making it an ideal choice for compliance needs.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
Thoropass ensures SOC 2 Type 2 compliance, aligning with industry needs by providing constant monitoring and a seamless setup with a clear process.
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