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Reviews from AWS customer

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371 reviews
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External reviews are not included in the AWS star rating for the product.


    Luis L.

So far its great, definitely need to correct a few issues but overall works well with Gmail.

  • June 01, 2023
  • Review provided by G2

What do you like best about the product?
How easy it is to turn on/off when composing an email.
What do you dislike about the product?
Some attachments don't go through all the way and my recipients can't open them, not all the time but sometimes.
What problems is the product solving and how is that benefiting you?
Protecting consumer information (personal information).


    Lynn S.

Very easy to send documents

  • June 01, 2023
  • Review provided by G2

What do you like best about the product?
No need to encrypt a document with a password
What do you dislike about the product?
Not everyone can open the doucment, especially banks
What problems is the product solving and how is that benefiting you?
Sending documents securely is much faster and requries very little effort.


    Hospital & Health Care

Secure Protection

  • June 01, 2023
  • Review provided by G2

What do you like best about the product?
I appreciate the convenience of turning emails secure when trying to send HIPPA-sensitive information over to coworkers or other medical facilities. The built-in feature is why I continue to use the program as it is not an extra application or encryption I would have to include, just a simple "turn on" and we are good to go!
What do you dislike about the product?
Honestly, I use it daily and have not encountered any dislikes or issues at this time.
What problems is the product solving and how is that benefiting you?
Communication between team members with sensitive information.


    Lauren L.

Provides a much-needed service to protect health information/personal details in modern times.

  • June 01, 2023
  • Review provided by G2

What do you like best about the product?
The functions are easily accessible and formatted efficiently.
What do you dislike about the product?
Sometimes, messages that do not need to be encrypted are sent in that fashion without an option to disable it (Virtru could easily enable a pop-up window to appear that requires you to confirm that you would like to send it with encryption turned off). There are occasions when encrypted messages do not send. I either wait for an extended period of time for an encrypted message to send, find a message that I thought had sent in my drafts, or I restart Outlook and try again. The arrangement to encrypt previous messages in an email chain does not provide ease for the included parties to confirm earlier discussion/details without going back through their inbox and finding the original message. I am not sure that there is a workaround for this that is HIPAA compliant but it would be nice.
What problems is the product solving and how is that benefiting you?
Virtru is allowing me to send PHI about participants in stated Medicaid Home and Community-Based waivers virtually and to perform my job functions on a daily basis.


    Accounting

Virtue works half the time, or works when you dont want it to.

  • June 01, 2023
  • Review provided by G2

What do you like best about the product?
It is secure, and does help a lot when working with banking and items that you really want to keep secure by email.
What do you dislike about the product?
The errors, and having to reset or re-login, is a pain. Sometimes Virtu will pick up an item and encrypt an email that I didn't want to encrypt due to the client not being able to open it on their end. Usually, we have to find a workaround when this happens.
What problems is the product solving and how is that benefiting you?
Solves email encryption when needed.


    Health, Wellness and Fitness

Virtru is a good deal

  • June 01, 2023
  • Review provided by G2

What do you like best about the product?
I like that it helps to encrypt my emails that have sensitive information.
What do you dislike about the product?
Sometimes it will automatically encrypt an email that does not contain sensitive information. Occasionally, I have email recipients to tell me that they are unable to open my email.
What problems is the product solving and how is that benefiting you?
It ensures that my emails are delivered safely.


    Elyse C. Sedlander D.

VR Counselor

  • June 01, 2023
  • Review provided by G2

What do you like best about the product?
The Privacy and peace of mind that it gives me
What do you dislike about the product?
Sometimes it uninstalls without my knowledge
What problems is the product solving and how is that benefiting you?
It helps keep the PII I need to communicate to colleagues and other professionals secure.


    Charissa C.

Great secure option at no cost

  • May 22, 2023
  • Review provided by G2

What do you like best about the product?
It is free and works well for us and many end users.
What do you dislike about the product?
The inbox does not show you the full email detail and you cannot search for details within the secure email in the Virtu inbox.
What problems is the product solving and how is that benefiting you?
It allows us to send secure emails.


    Shelly N.

Encrypted & HIPAA compliant emails

  • May 22, 2023
  • Review provided by G2

What do you like best about the product?
I like the security of knowingthate confidential information is protected.
What do you dislike about the product?
Occasionally, I have recipients of these encrypted emails that cannot open or access them.
What problems is the product solving and how is that benefiting you?
Being able to easily send confidential information by email (instantly) instead of faxing or USPS mail.


    Mental Health Care

Very Easy to use, support is not that great,

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
Very easy to use, and generally intuitive.
What do you dislike about the product?
I get a pop-up to use Virtru Drive, every single time I open drive. The rep I talked to did not know how to turn it off.
What problems is the product solving and how is that benefiting you?
Being able to send Hipaa secure emails.