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371 reviews
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    Jonathan S.

Some consistent bugs, but better than many other secure email options

  • December 19, 2022
  • Review provided by G2

What do you like best about the product?
I like that the retrieval for our clients to whom we send emails using Virtru are a mostly painless process to read and review. It doesn't have the often standard downloading of a file to open, along with a separate login.
What do you dislike about the product?
I dislike that sometimes after pressing Send and getting a completion status, Virtru will then tell me it could not be sent. At times, it takes ownership of my email account in doing so, and I lose the email I may have been reading or writing without warning. If you are busy, you may lose track of those emails and then pay the price. 2. I dislike that if I leave open an attachment from a Virtru email for too long, it logs me out of Virtru entirely and I have to log back in. 3. I dislike that some email servers cause Virtru emails to end up in Spam.
What problems is the product solving and how is that benefiting you?
We need to send secure emails and Virtru allows a simple, but effective solution without having to deal with another software ecosystem. It also provides an easier read for our recipients and that's really the whole deal....if the people receiving it are bothered too much, they won't open the email and that's a fail.


    Michelle K.

Great encryption service

  • December 19, 2022
  • Review provided by G2

What do you like best about the product?
Very affordable, works well. Highly secure encrypted email. Recommended by Google. Works well with GMail which is a plus. Customer Service is highly responsive.
What do you dislike about the product?
Searching capability can be difficult and not always user friendly in Gmail.
What problems is the product solving and how is that benefiting you?
We work with PHI with our customers. This is a secure way of sending and receiving PHI via email. We appreciate all that Virtru has to offer with a nice pricepoint that we can afford.


    Health, Wellness and Fitness

case manager

  • December 19, 2022
  • Review provided by G2

What do you like best about the product?
Its easy to get confirmation of read and its secure
What do you dislike about the product?
sometimes at first it was hard to get used to
What problems is the product solving and how is that benefiting you?
keeping emails secure


    Non-Profit Organization Management

Virtru Works!

  • December 19, 2022
  • Review provided by G2

What do you like best about the product?
I feel confident that Virtru is keeping my emails encrypted and safe to send out. We deal with personal information so that is extremely important.
What do you dislike about the product?
Nothing. It works well and I trust it completely.
What problems is the product solving and how is that benefiting you?
It is keeping our emails encrypted and safe.


    Brian K.

The ease of use and ability to deploy in a Google Environment

  • December 19, 2022
  • Review provided by G2

What do you like best about the product?
The ease of use and ability to deploy in a Google Environment are some of Virtru's most appealing assets.
What do you dislike about the product?
Often, our users will have to refresh Chrome to reactivate.
What problems is the product solving and how is that benefiting you?
It allows us to encrypt sensitive data and files with enforceable rults.


    Accounting

Easy to use, great for encryption and for getting read receipts

  • December 19, 2022
  • Review provided by G2

What do you like best about the product?
Super simple to activate. Makes consultants feel safe submitting documents. Love that I can see when they've opened out emails, too.
What do you dislike about the product?
Just wish I didn't have to reactivate it every time I don't use it for very long.
What problems is the product solving and how is that benefiting you?
Easy way to send encrypted emails to send/recieve personal documents


    Education Management

Easy to use encryption

  • December 19, 2022
  • Review provided by G2

What do you like best about the product?
I like that its very easy to set up and use. Very intuitive for end users.
What do you dislike about the product?
little bit of work needed if the extension no longer shows for the end user - not as intuitive but easy to walk through.
What problems is the product solving and how is that benefiting you?
Keeping student data safe that is sent via email. Also is great to be able to recall a message if it was sent to a wrong address.


    Hospital & Health Care

Secure and easy to use!

  • December 19, 2022
  • Review provided by G2

What do you like best about the product?
I like that I can trust the security of Virtu's settings. It gives me the piece of mind that the sensitive content I am sharing is secure and safe. I also like that is works continuously without me having to thnk about it.
What do you dislike about the product?
Sometimes Virtu is glitchy and logs me out without cause. That can be frustrating because then I am unable to see certain messages that have been sent to me or that I have sent in the past. Luckily, this is easy to fix!
What problems is the product solving and how is that benefiting you?
Virtru solves my concern that sensitive email content may end up in the wrong hands. In my line of work, this is very important. This service completely alleviates that stress and benefits me with peace of mind.


    Fine Art

easy to use with little explanation for our clients

  • December 19, 2022
  • Review provided by G2

What do you like best about the product?
How easy it is to use once it is installed. I love that our clients to not need to sign up for anything to open the emails and that I have total control over the emails sent.
What do you dislike about the product?
It doesn't work with companies that have firewalls like banks and some attorney offices. They cannot open the emails at all which is not helpful as they are a major reason why we want to use secure emails in the first place.
What problems is the product solving and how is that benefiting you?
Sending our wiring information to our clients privately and giving our clients a sense of security that the wire instructions are indeed coming from our company.


    Michelle G.

Easy to use and set up

  • December 19, 2022
  • Review provided by G2

What do you like best about the product?
Virtru was so easy to set up, company-wide. The concept is easy to explain and the user interface let's you know when it is or isn't active. The toggle on/off switch makes the experience so easy.
What do you dislike about the product?
On the google drive page it can sometimes spam you with reminders to turn on the function, even when it's already activated.
What problems is the product solving and how is that benefiting you?
Virtru solves the problem of sending sensitive messages securely, to internal and external members. Virtru allows us to send messages easily and quickly with their UX/UI design.