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Easy to Use Even for Less Tech-Savvy Users
What do you like best about the product?
The extension is easy to deploy and integrates seamlessly with workflows. It is user-friendly, even for those who are less tech-savvy.
What do you dislike about the product?
Encrypted messages in Google Drive are not editable without decrypting first and are not viewable within the Google Drive app.
What problems is the product solving and how is that benefiting you?
The biggest problem we ran into with previous encryption services is that outside organizations weren't keen on installing more software or creating more accounts. Virtru makes it easy to send encrypted messages to our customers that don't have Virtru without causing them headaches. It enables to satisfy our customers while remaining compliant.
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Virtru is easy to use and helps me feel protected. It has a lot of good features as well.
What do you like best about the product?
One of the biggest upsides is being able to cancel emails even after having sent them. This is still true.
What do you dislike about the product?
Sometimes I will have to reinstall virtutru even when I didn't uninstall it. This is still true.
What problems is the product solving and how is that benefiting you?
It helps keep information more private and stay in line with HIPPA regulations. This is still true.
Very satisfied business user.
What do you like best about the product?
How easy it is to securely encrypt an email
What do you dislike about the product?
There are some difficulties when moving between Google accounts, but mostly that is human error
What problems is the product solving and how is that benefiting you?
We can send confidential health information securely. Ease of communication!
Amazing
What do you like best about the product?
Knowing the email is secure and that we are in compliance with HIPPA.
What do you dislike about the product?
Sometimes patients who receive emails have difficulty navigating the extra steps. Also, some gov't agencies are unable to open encrypted emails.
What problems is the product solving and how is that benefiting you?
No problems to solve. Comfort knowing the email is encrypted.
Easy to use!
What do you like best about the product?
I like using Vitru to make sure all our conversations with PHI is secure between patients and our company.
What do you dislike about the product?
Sometimes it seems to be difficult for our patients to open up the secure messages.
What problems is the product solving and how is that benefiting you?
Keeping our emails safe and secure with documents that we are sending to either patients or other company's.
EASY TO USE
What do you like best about the product?
THE EASY WAY TO TURN ON AND OFF THE PROTECTION
What do you dislike about the product?
I DO NOT KNOW HOW TO GET IT ON ALL OF MY EMAILS ON OTHER SERVERS. NOT JUST MY WORK EMAIL.
What problems is the product solving and how is that benefiting you?
I WORK IN MEDICAL AND REALLY LIKE THAT I KNOW MY EMAILS AND PATIENT INFORMATION ARE SAFE.
Love the time given to revoke an email that may have been sent to the wrong group of users
What do you like best about the product?
Security in email transfer of critical data
What do you dislike about the product?
Nothing I can think of once you get the hang of how it handels attachments
What problems is the product solving and how is that benefiting you?
Security
Worthwhile program
What do you like best about the product?
It makes it easy to exchange protected information and documents with clients and partners
What do you dislike about the product?
Issue with, in GMail it lumps emails together based on the subject, not the parties to the email.
What problems is the product solving and how is that benefiting you?
It allows easier communication with service partners when client protected information is involved.
Great Experience with Virtru Email!
What do you like best about the product?
Virtru is a user-friendly encryption service that does not require any additional steps when sending daily emails. My favorite part is that I can have the encryption service as a default email setting in Gmail - because of this, I have never forgotten to encrypt an email containing private health information.
What do you dislike about the product?
The only aspect of Virtru that is sometimes difficult has been for some clients/recipients on the receiving end who are new to Virtru. I wish there were a way to provide the recipient exact steps of opening an encrypted email for the first time.
What problems is the product solving and how is that benefiting you?
I have been serving as a COVID-19 Outbreak Investigation Specialist with the local county health department, and the majority of my communication to local businesses, long-term care facilities, and congregate living settings have been sent and received through Virtru. This service has created a flow of effective and timely communication of private health information from local public health to healthcare providers and local businesses in the community.
Safe sending!
What do you like best about the product?
It's easy. Just one click of a button, and I am secured.
What do you dislike about the product?
I don't particularly appreciate having to type my email in when I receive an encrypted email.
What problems is the product solving and how is that benefiting you?
I do not see any issue.
Recommendations to others considering the product:
N/A
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